The Countertop Company

(4.2)
50 reviews

The Countertop Company Reviews

Customer reviews for The Countertop Company highlight a range of experiences. Commonly recommended materials include quartz, quartzite, and granite. Installation quality is frequently praised as excellent, with technicians noted for their skill and professionalism, though some concerns about workmanship or communication exist. Potential customers should investigate response times, as they vary, and be aware of common issues like potential service communication breakdowns or project delays affecting certain bathroom projects. High quality and customer service are generally observed, with pricing considered fair or competitive.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz is frequently recommended or used, along with quartzite and granite. Travertine is also specifically mentioned.

How is the quality rated?

Excellent

⏱️What is the typical response time?

No data available indicates a typical or average response time beyond individual examples.

📝What are common complaints?

Broken or damaged fixtures during installation (like a garbage disposal), potential workmanship or installation quality issues (described as 'sloppy'), communication lapses between the company and customer after job completion, and delays in project completion.

🛡️What warranties are offered?

No warranty information is mentioned in the provided reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Pricing is often described as fair, affordable, or competitive. Some reviews mention no issues with price, while criticisms focus more on quality or service than cost.

🔧Any care tips mentioned?

For specific materials like granite, light oiling is recommended to combat etching; frequent sealing of quartzite is noted as a maintenance requirement.

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