Stone Warehouse of Tampa
5300 W Knox St, Tampa, FL 33634, USA
The Granite Guys custom countertops LLC Reviews
Customer reviews consistently praise The Granite Guys for their professionalism, customer service, and the quality of their countertop work. They highlight their patience, communication, timeliness, and reliability. Materials selected frequently include quartz and granite, though marble, soapstone, and laminate are also mentioned. Positive feedback emphasizes the promptness of initial responses and measurements, and the companies owner (Andree/Andree’s) hands-on approach. The end result is described as beautiful, durable, and meeting clients expectations, leading to repeat business. Some customers note higher pricing but it is generally linked to quality. One review mentions excellent follow-up service after damage.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Quartz, granite, marble, soapstone, laminate.
How is the quality rated?
Excellent
What is the typical response time?
Typical response times for service calls or initial meetings were described as prompt, timely, or quick in almost all positive reviews. Delays were less common, and setup for installation was usually on schedule.
What are common complaints?
Limited negative feedback was identified. When issues arose (e.g., pricing not being perceived as the lowest possible), delays to installation were occasionally mentioned. Less common matters included undecided selections or unique job complexity (which was handled successfully). The overall tone was positive with fewer specific recurring complaints reported than highlights.
What warranties are offered?
Various 10-year warranties and satisfaction guarantees were mentioned in multiple reviews, ensuring customer confidence in the final product.
How is customer service rated?
Excellent
What about pricing?
Feedback on pricing was mixed but generally leaned towards fair or reasonable for the quality and professional service provided. Some acknowledged higher prices compared to expectations, but the quality led to satisfaction.
Any care tips mentioned?
Only very limited advice was found within the reviews regarding specific post-installation care or cleaning techniques for the materials.
Other Countertop Providers in Tampa
UMI Stone | The Source
5108 W Hanna Ave, Tampa, FL 33634, USA
AGS Stone
6915 E Adamo Dr, Tampa, FL 33619, USA
United Granite Inc.
3904 S 51st St, Tampa, FL 33619, USA
Tampa Bay Granite Inc
5824 W Linebaugh Ave, Tampa, FL 33624, USA
A&S Granite and Marble, Inc.
3111 N Falkenburg Rd, Tampa, FL 33619, USA