Smokey Mountain Tops

(4.7)
71 reviews
+1 615-331-8786

Smokey Mountain Tops Reviews

Customer reviews for Smokey Mountain Tops generally highlight positive interactions, high-quality countertop materials (granite, quartz) and installations, extensive product selection, and excellent service communication and follow-up. Most feedback praises the professionalism, knowledge, friendliness, and efficiency of both sales/design staff and installation teams. There are a few isolated negative comments about specific initial hardware installation issues, delays during other remodels, and expected caulk maintenance, but these are not consistent themes. The business is recommended frequently.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Caulk missing from seams shortly after granite installation (specific instance). A separate project encountered delays (not linked to Smokey Mountain Tops directly). Some customers expect providers to get multiple quotes. Minor sink installation issue occurred, but was resolved promptly.,Specific Hardware Issue (sink caulk missing), Delay (other remodel project), Multiple Quotes Expected, General (Installation durability implied by complaint specific to granite)

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Excellent

💰What about pricing?

Customers were willing to pay a premium for quality and the 'job done right'. Price negotiation was mentioned, leading to securing a good deal.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops were provided in the reviewed comments.

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