Austin Stone Works

(4.9)
27 reviews

Austin Stone Works Reviews

The reviews for this countertop supplier consistently highlight extremely positive experiences dominated by praise for the high quality of materials, craftsmanship, and installation. Customer service is universally lauded as exceptional, knowledgeable, and helpful, with efficient communication and follow-through. The company is noted for competitive pricing, prompt service, and overall value for money. Additionally, tips are shared regarding specific care for marble surfaces to avoid etching. While the vast majority of feedback is highly favorable, a couple of reviews reference challenges potentially related to service continuity after ownership changes and one mentions an unrelated contractor issue.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Marble,Quartz,Laminate,Butcher Block,Solid Surface

How is the quality rated?

Excellent

⏱️What is the typical response time?

Prompt

📝What are common complaints?

Issues potentially related to service continuity or changes in company ownership over time,Limited warranty information mentioned by customers

🛡️What warranties are offered?

None specified

👥How is customer service rated?

Excellent

💰What about pricing?

Feedback indicates competitive pricing, good value for money, and receiving the best price available.

🔧Any care tips mentioned?

Avoid using acidic cleaners (soda, vinegar) on marble surfaces to prevent etching

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