Top Countertop Providers in Austin

USA

Find countertop providers in Austin, USA. Get addresses, service areas, ratings and reviews for countertop companies.

🪨 220 providers

Available Countertop Providers in Austin, USA

Butcher Block Countertops in Austin, USA

Victory Countertops Austin - Countertop provider

Victory Countertops Austin

(4.3)
108 reviews

📍 13560 Research Blvd, Austin, TX 78750, USA

📞 +1 512-386-1310

Customers provided positive feedback regarding their experiences with Victory Countertops, highlighting aspects such as prompt communication, skilled installation, a variety of material options, and competitive pricing. Multiple positive reviews mention specific team members, particularly Levi, and emphasize the efficiency and quality of services. One review stands out as negative, advising others to avoid the business.

🌳 Common Materials

Quartz,Cambria,Granite,Laminate,Remnant

Quality Rating

Excellent

⏱️ Response Time

Responsive, flexible, able to work within schedules; completion times vary but generally fast (130 inch install, 4 weeks for granite remodel, scheduled to availability, completed fast)

📝 Common Complaints

None detailed in majority of positive reviews. One review mentions an isolated poor experience advising avoidance, but does not specify particular issues other than overall dissatisfaction with the business.,One unresolved post-installation issue (slanted breakfast bar).

🛡️ Warranties Offered

Mentioned satisfaction but specifics regarding warranty terms are not detailed in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers found the pricing to be reasonable, competitive, and sometimes the best value available, with comments like "best price", "reasonable price", "competitive pricing", and "avoided going over budget".

📋 Care Tips

Appropriate cleaners should be used for quartz countertops.

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Encore Stone Studio | Austin Countertops - Countertop provider

Encore Stone Studio | Austin Countertops

(4.8)
73 reviews

📍 10220 Metropolitan Dr, Austin, TX 78758, USA

📞 +1 512-339-2300

Five-star reviews highlight Encore Stone Studio's excellence across nearly all aspects, with the widest variety of natural stones (especially quartzite and marble) being consistently praised. Customers consistently appreciate the high quality of the slabs, the expertise of staff like Lisa and Joe, the transparency in pricing and quoting, and the responsive, helpful, and easy-to-work-with customer service. Potential clients will find strong evidence of consistent quality and superior customer support from this highly recommended Austin-based stone supplier.

🌳 Common Materials

quartzite,marble,slabs

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Inconsistency or lack of transparency in pricing and service offered by competitors was sometimes mentioned when comparing experiences.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Overwhelmingly positive; customers highly value the perceived transparency and directness of pricing compared to competitors.

📋 Care Tips

No care or maintenance tips were detailed in the reviews.

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Cabinets, Countertops, Flooring - Countertop provider

Cabinets, Countertops, Flooring

(5)
56 reviews

📍 5800 W Slaughter Ln Suite 300, Austin, TX 78749, USA

📞 +1 512-400-4277

Customer reviews for Cabinets, Countertops & Flooring highlight predominantly positive experiences across their service offerings, which include but are not limited to countertops (quartz being prominently mentioned) and flooring services. These reviews consistently praise the quality of the installations (notably countertops and flooring), customer service (with members of the team/hubstaff repeatedly getting positive mentions), the prompt communication and reliability (team members arriving as scheduled), and the overall project management. Potential customers are advised about typical positive experiences, though some comments note waiting times for product delivery that impacted completion schedules and the existence of warranties covering their quartz countertops. The reviews indicate a generally high level of satisfaction and recommend the company.

🌳 Common Materials

Wood Floors,Quartz,Tile,Luxury Vinyl,Cambria Quartz

Quality Rating

Excellent

⏱️ Response Time

Prompt communication and arrival as scheduled, though delivery waiting times for products were sometimes noted.

📝 Common Complaints

Waiting for product delivery (element factor, sometimes impacting completion time),Waiting for installation (schedule management)

🛡️ Warranties Offered

AQ Warranty for Quartz products, sometimes limited lifetime coverage

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Quotes obtained, booked immediately upon receiving quotes.,Indication of value for money, leading to recommendations.

📋 Care Tips

Routine maintenance is generally required for certain materials, e.g., ceramic tile, quartz.

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Stratus Surfaces - Austin - Countertop provider

Stratus Surfaces - Austin

(5)
234 reviews

📍 16140 Bratton Ln #100, Austin, TX 78728, USA

📞 +1 512-795-1570

People say this countertop store offers a vast selection of natural and manufactured materials, including granite, quartzite, and marble slabs, as well as remnants. They highlight the clean, inviting showroom and the knowledgeable, helpful, and friendly staff. They also like the efficient and enjoyable experience, and the staff's patience and guidance throughout the selection process.

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Latera Architectural Surfaces - Countertop provider

Latera Architectural Surfaces

(5)
21 reviews

📍 Austin, TX 78701, USA

📞 +1 512-745-5849

Latera is a specialized countertop supplier focusing on high-quality stone materials, particularly Soapstone, with additional offerings in Quartz and Vetrazzo. Customers consistently praise the exceptional customer service, extensive selection of Soapstone, knowledgeable staff, and superior quality. The business occupies a key position in Austin, serving both residential and commercial clients seeking durable and aesthetically pleasing countertops. Price considerations and installation aspects are highlighted in select reviews, but no standard warranty or response time metrics are explicitly detailed across multiple testimonials.

🌳 Common Materials

Soapstone,Quartz,Vetrazzo

Quality Rating

Excellent

⏱️ Response Time

Not specified in reviews

📝 Common Complaints

🛡️ Warranties Offered

None mentioned in reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive; favorable comparisons to other suppliers regarding cost-effectiveness and quality.

📋 Care Tips

None mentioned in reviews

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AAA Countertops - Countertop provider

AAA Countertops

(4.9)
196 reviews

📍 4216 Felter Ln, Austin, TX 78744, USA

📞 +1 512-243-6821

People say this countertop store offers a wide variety of countertops, sinks, and provides excellent customer service. They also highlight the seamless and professional installation process, with many reviewers praising the communication and efficiency of the team.

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Legacy Granite and Cabinets Designs - Countertop provider

Legacy Granite and Cabinets Designs

(4.7)
101 reviews

📍 703 Victor St, Austin, TX 78753, USA

📞 +1 512-300-7799

Reviews consistently praise Legacy's customer service, installation quality, and communication. The business emphasizes professional handling and quick turnaround times for projects, recommending both fabrication and installation services. Materials mentioned include granite, quartz, and quartzite. No specific warranty details are provided in the reviews, though a guarantee on workmanship is mentioned. Care instructions are not discussed. Complaints are not reported.

🌳 Common Materials

granite,quartz,quartzite

Quality Rating

Excellent

⏱️ Response Time

Quicker response times are frequently highlighted, with projects being booked within days and quotes received promptly.

📝 Common Complaints

None reported.

🛡️ Warranties Offered

Antonio offers a guarantee on his workmanship

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback notes value for money, competitive pricing, and discounts for using remnants.

📋 Care Tips

None mentioned.

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GNS Custom Stoneworks LLC - Countertop provider

GNS Custom Stoneworks LLC

(5)
20 reviews

📍 4250 Felter Ln Ste A, Austin, TX 78744, USA

📞 +1 737-300-2166

Customer feedback highlights a consistently positive experience with GNS Custom Stoneworks, praising their professional communication, craftsmanship, and the range of services and materials available. Positive aspects frequently noted include prompt responsiveness, high-quality work, ease of the remodeling process, flexibility during ordering, and excellent customer service. Materials such as granite, quartz, Silestone, and dolomite are acknowledged, with no major complaints raised regarding pricing or customer support across the reviews.

🌳 Common Materials

granite,quartz,Silestone,dolomite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Noted in some reviews but minimal issue

🛡️ Warranties Offered

Not specified in reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally noted as reasonably priced but no explicit pricing complaints or focus on value for money mentioned

📋 Care Tips

Minimal general care advice

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Austin's Custom Tops - Countertop provider

Austin's Custom Tops

(5)
24 reviews

📍 7700 State Hwy 71 #130, Austin, TX 78735, USA

📞 +1 512-501-5750

Customer reviews for Austin's Custom Tops predominantly highlight positive experiences. Businesses laud Kevin's responsiveness, knowledge, and the professionalism and skill of his installation crew. Materials mentioned include quartz, silestone, and granite, installed with apparently high quality by teams described as 'friendly,' 'skilled,' 'prompt,' 'courteous,' 'outstanding,' and 'professional.' Projects range from residential kitchen and bathroom remodels (including house flips) to specific countertop replacements. The company is consistently recommended for its overall service, ease of working with (timely arrival and clean work site), and competitive or fair pricing.

🌳 Common Materials

Quartz,Silestone,Granite

Quality Rating

Excellent

⏱️ Response Time

Very quick (minutes to hours, prompt follow-up for appointments)

📝 Common Complaints

None mentioned.

🛡️ Warranties Offered

Extended 10-year warranty (Silestone),At least 5-year guarantee (some honed surfaces)

👥 Customer Service Rating

Good

💰 Pricing Feedback

Priced as fair,Competitive or lower price ('beat competitor'),Simple and painless process

📋 Care Tips

Consumers using quartz countertops were advised to use specific cleaners appropriate for quartz.

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True Blue Surfaces - Countertop provider

True Blue Surfaces

(5)
44 reviews

📍 11102 Bluff Bend Dr, Austin, TX 78753, USA

📞 +1 512-599-4294

Customer reviews for True Blue Surfaces predominantly express high satisfaction with the company's customer service, installation quality, and fair pricing. Potential customers consistently highlight the professionalism of staff members like Tom Macaluso and Nicole, the clarity of the process, and the excellent installation results. Pricing is noted as competitive and reasonable compared to the local area. While no specific negative feedback is mentioned in the provided reviews, overall sentiment is highly positive regarding the quality of work and customer experience.

🌳 Common Materials

The reviews mention exploration of various materials such as granite, quartz, and porcelain during the selection process with Tom Macaluso. However, specific details about the exact types of granite, quartz, or porcelain that were most commonly chosen are not specified in the reviews.

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No significant common complaints are mentioned in the provided reviews. In one instance, the reviewer appreciates the clarity and no-hidden-fees aspect, but this is not framed as a complaint.

🛡️ Warranties Offered

The reviews do not mention any specific warranties or guarantees provided by True Blue Surfaces.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers describe the pricing as competitive, fair, and reasonable, sometimes comparing it favorably to quotes obtained elsewhere in the local area.

📋 Care Tips

No specific care or maintenance tips for countertops are provided in the reviews.

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BRZ Granite & Marble - Countertop provider

BRZ Granite & Marble

(4.6)
83 reviews

📍 15700 N Interstate Hwy 35, Austin, TX 78728, USA

📞 +1 512-566-4727

Based on the reviews, BRZ Granite and Marble generally receives positive feedback from customers regarding their countertop services. Customers mention positive experiences with specific team members like Karen and Hilson, praise the quality of the materials and installation, and express satisfaction with customer service including responsiveness and professionalism. Job completion times are mentioned as timely (e.g., jobs completed within a week). While no specific issues are mentioned in the positive reviews, one reviewer noted a post-installation issue with measurements that was handled professionally by the team. There is no mention of pricing issues or guarantees, but the value is perceived as good by customers. No care or maintenance tips are provided in the reviews.

🌳 Common Materials

granite,marble,quartzite,quartz

Quality Rating

Excellent

⏱️ Response Time

Fast (Jobs completed within a week or less)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers noted good prices and perceived good value for the quality.

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Architectural Surfaces - Austin - Countertop provider

Architectural Surfaces - Austin

(4.8)
60 reviews

📍 401 Center Ridge Dr Suite 100, Austin, TX 78753, USA

📞 +1 512-264-7444

Customer reviews highlight Architectural Surfaces as a leading supplier praised for its extensive selection of premium countertop materials, particularly quartzite, alongside quartz, marble, and granite options. Reviews consistently acclaim the helpfulness, knowledge, and positive customer service attitude of Connie and other staff members, valuing her assistance throughout the selection process. The facility is noted as well-organized, clean, and climate-controlled, with exceptional checkout experiences mentioned. Customers report receiving exemplary customer service and generally feel satisfied or very satisfied despite one reviewer noting a desire for clearer upfront pricing information. High satisfaction levels are expressed, with several reviews explicitly giving Excellent or Excellent plus ratings. The focus remains positive, emphasizing product quality, staff responsiveness, wide material variety, and a pleasant customer journey.

🌳 Common Materials

quartz,quartzite,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Not explicitly detailed as a point of evaluation or concern, but communicated service is frequently described as fast, immediate, and responsive.

📝 Common Complaints

Unclear upfront pricing details presented as a concern for one reviewer.

🛡️ Warranties Offered

None mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Limited feedback provided; one reviewer requested clearer pricing information for comparison without stating if it was negatively viewed or not received.

📋 Care Tips

Not mentioned in the provided reviews.

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Toluca Granite - Countertop provider

Toluca Granite

(4.7)
26 reviews

📍 8079 N Lamar Blvd #1, Austin, TX 78753, USA

📞 +1 512-317-6722

Reviews consistently praise Toluca for their service and product quality. Potential customers are informed that they are frequently recommended by both contractors and homeowners for their one-stop ordering, fabrication, and installation capabilities across materials like granite, quartz, and marble. Customers highlight positive experiences with customer service (mentioning staff members like Nancy, Lily, and Lettie), the skill and promptness of their installation teams, and competitive pricing, as well as quick responsiveness. While specific product warranties are not explicitly mentioned in reviews, renovation projects appear to be supported. A very small number of reviews briefly mention dissatisfaction with scheduling or the price comparison process for a remodel.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Quick responses noted, especially for emails and answers to questions (e.g., 'replied to every email super fast'). Timely arrival of installation crews consistently mentioned.

📝 Common Complaints

Issues scheduling an estimate (one review). Difficulty tracking progress on a complex remodel.,Response details missing; user intended to write months ago. Mention of past issues but no specific unresolved complaints other than scheduling conflicts.,Vague dissatisfaction with responsiveness during a remodel update.

🛡️ Warranties Offered

No specific details about warranties for products or installation services were mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers describe the pricing as 'competitive', 'great', 'reasonable', 'affordable', and 'best' prices available.

📋 Care Tips

No specific care or maintenance tips for the countertops themselves were provided in the reviews.

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ProSource of Austin - Countertop provider

ProSource of Austin

(4.3)
124 reviews

📍 15407 Long Vista Dr, Austin, TX 78728, USA

📞 +1 512-337-9469

Reviews predominantly praise ProSource of Austin for its wide material selection, knowledgeable and professional staff, positive customer service experiences, reliable installation reportedly, and competitive pricing for floor and tile products. Some operational logistics issues (like delivery delays or order discrepancies) are mentioned in isolated cases.

🌳 Common Materials

Tile, flooring (including carpet samples visited but tile orders made), stone, and grout options.

Quality Rating

Excellent

⏱️ Response Time

Not specified generally. One review mentions annoyance due to a missed service call, delaying delivery.

📝 Common Complaints

One review cites incorrect pricing leading to order overages and shortages in materials. Isolated comments about logistical errors (delivery delays, missed appointments) are reported.

🛡️ Warranties Offered

No specific mention.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as competitive and providing good value for money.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned.

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ATX Stone - Countertop provider

ATX Stone

(5)
57 reviews

📍 5001 Gonzales St, Austin, TX 78702, USA

📞 +1 512-584-3340

People say this countertop store offers high-quality stone benches, quartz countertops, and other stonework. They highlight the fair prices, quick service, and seamless installation process. They also like the responsive communication and punctual staff.

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Austin Tops - Countertop provider

Austin Tops

(4.6)
36 reviews

📍 7700 Danz Blvd, Austin, TX 78724, USA

📞 +1 512-905-8446

Austin Tops has received praise for its high-quality countertop fabrication and installation services. The business utilizes common materials such as granite, quartz, soapstone, and stone. Customers frequently commend the excellent quality of the countertops, prompt and professional installation, efficient customer service, and competitive pricing. Several reviews highlight the helpfulness and dedication of the staff, particularly Ty, contributing to a positive overall experience and recommending the business for all countertop projects.

🌳 Common Materials

granite,quartz,soapstone,stone

Quality Rating

Excellent

⏱️ Response Time

Excellent (Quick responses, timely fabrication and installation, staff willing to go above and beyond sometimes)

📝 Common Complaints

Unknown (No complaints are mentioned in any reviews)

🛡️ Warranties Offered

Unknown (Only one review mentions a customer's previous 8-year warranty experience, but no current warranty details are provided)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, with customers frequently mentioning receiving the best price, good value, or perfect pricing for the quality delivered.

📋 Care Tips

Unknown (No care or maintenance tips are mentioned in any reviews)

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Austin Granite Direct - Countertop provider

Austin Granite Direct

(4.4)
74 reviews

📍 6600 Burleson Rd A-D, Austin, TX 78744, USA

📞 +1 512-825-5625

Austin Granite Direct appears to supply countertops (including granite, marble, quartz, and quartzite) and is generally recommended by customers for its quality products, service, and value. The installation process is noted to be efficient and professional. Reviewers praise aspects like friendly and attentive staff (Blaine, Katy, Joyce mentioned), careful craftsmanship, and competitive pricing. Some positive reviews mention specific details like remnant cutting capability, variety of stones, and responsiveness (prompt sample delivery, quick resolution of issues). However, a minority review expresses dissatisfaction with customer service from some staff members regarding rudeness and vein matching accuracy.

🌳 Common Materials

granite,marble,quartz,quartzite

Quality Rating

Excellent

⏱️ Response Time

Not explicitly detailed, but note strong positive feedback on project efficiency (speed), staff helpfulness, and prompt resolution when needed; multiple references to 'fast' or 'extremely fast' services and 'friendly' 'expertly' trained crews.

📝 Common Complaints

Rudeness or perceived lack of care/courtesy from staff during interactions

🛡️ Warranties Offered

None explicitly mentioned in the reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally found to be very good value for money or competitively priced, with one reviewer initially concerned but found them competitive, others praising the excellent selection and price.

📋 Care Tips

None mentioned in the provided reviews.

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Cabinet Depot Austin - Countertop provider

Cabinet Depot Austin

(5)
51 reviews

📍 10609 Metric Blvd #100, Austin, TX 78758, USA

📞 +1 512-956-4770

People say this cabinet store offers a wide variety of cabinets and countertops at unbeatable prices, with many mentioning the knowledgeable and helpful staff who provide excellent customer service. They also highlight the smooth and enjoyable experience, with many praising the staff for their patience, attentiveness, and ability to understand their needs and style preferences.

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MSI Austin - Countertop provider

MSI Austin

(4.5)
46 reviews

📍 2300-8 Scarbrough Dr, Austin, TX 78728, USA

📞 +1 737-243-7600

People say this countertop store offers a great selection of quartz, including super jumbo slabs. They highlight the stunning showroom and the helpful, attentive, and polite staff. They also like that the staff take the time to explain products and provide samples.

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Toor Stone Countertops - Countertop provider

Toor Stone Countertops

(4.9)
53 reviews

📍 7019 Burleson Rd Bldg 1, Austin, TX 78744, USA

📞 +1 512-698-1380

People say this countertop store creates stunning countertops with meticulous craftsmanship and attention to detail. They highlight the team's creativity, collaborative approach, and ability to work around challenges. They also like the quick turnaround time and efficient installation process.

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Cheap Granite Countertops in Austin, USA

CRS Marble & Granite - Countertop provider

CRS Marble & Granite

(4.9)
101 reviews

📍 2301 Scarbrough Dr #360, Austin, TX 78728, USA

📞 +1 512-640-6401

CRS, a countertop supplier, is noted for its extensive selection of materials including granite, quartz, marble, and quartzite, with positive experiences highlighted by knowledgeable and friendly staff, high-quality products, and efficient service. Most reviews praise the customer service and installation quality, with only one instance of a specific complaint regarding an ordering process issue. The business is highly recommended for those seeking reliable countertop solutions.

🌳 Common Materials

granite,quartz,marble,quartzite,Calcutta Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Ordering processes: Instances where a selected slab was sold before the customer could complete an order

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Some customers mention that the materials worked well within their budget; no explicit dissatisfaction with pricing is noted

📋 Care Tips

View Details
AAA Countertops - Countertop provider

AAA Countertops

(4.9)
196 reviews

📍 4216 Felter Ln, Austin, TX 78744, USA

📞 +1 512-243-6821

People say this countertop store offers a wide variety of countertops, sinks, and provides excellent customer service. They also highlight the seamless and professional installation process, with many reviewers praising the communication and efficiency of the team.

View Details
Austin Stone Works - Countertop provider

Austin Stone Works

(4.9)
27 reviews

📍 13810 N Interstate Hwy 35, Austin, TX 78728, USA

📞 +1 512-990-9800

The reviews for this countertop supplier consistently highlight extremely positive experiences dominated by praise for the high quality of materials, craftsmanship, and installation. Customer service is universally lauded as exceptional, knowledgeable, and helpful, with efficient communication and follow-through. The company is noted for competitive pricing, prompt service, and overall value for money. Additionally, tips are shared regarding specific care for marble surfaces to avoid etching. While the vast majority of feedback is highly favorable, a couple of reviews reference challenges potentially related to service continuity after ownership changes and one mentions an unrelated contractor issue.

🌳 Common Materials

Granite,Marble,Quartz,Laminate,Butcher Block,Solid Surface

Quality Rating

Excellent

⏱️ Response Time

Prompt

📝 Common Complaints

Issues potentially related to service continuity or changes in company ownership over time,Limited warranty information mentioned by customers

🛡️ Warranties Offered

None specified

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback indicates competitive pricing, good value for money, and receiving the best price available.

📋 Care Tips

Avoid using acidic cleaners (soda, vinegar) on marble surfaces to prevent etching

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Toluca Granite - Countertop provider

Toluca Granite

(4.7)
26 reviews

📍 8079 N Lamar Blvd #1, Austin, TX 78753, USA

📞 +1 512-317-6722

Customer reviews for Toluca Granite generally highlight positive experiences with their services, focusing on professional staff, efficient installation, and a wide selection of materials. Common projects include granite, quartz, and marble countertops for various settings like homes and offices. Potential customers can expect efficient service, high-quality fabrication and installation, and competitive pricing, although some comments mention the need for careful project planning and occasional response time delays.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Fair - Some reviews indicated delays, while others mentioned prompt service (staff showed up as scheduled).

📝 Common Complaints

Waiting time for responses or services (one reviewer mentioned a significant delay despite a good experience later).

🛡️ Warranties Offered

Unknown - No mentions of warranties or guarantees for the countertops or installation services were found in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive overall pricing feedback (great prices, competitive, reasonable, affordable) is common, but one reviewer expressed feeling overcharged specifically for granite.

📋 Care Tips

Unknown - No specific care or maintenance tips for countertops were mentioned in the reviews.

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Legacy Granite and Cabinets Designs - Countertop provider

Legacy Granite and Cabinets Designs

(4.7)
101 reviews

📍 703 Victor St, Austin, TX 78753, USA

📞 +1 512-300-7799

Legacy is a countertop supplier praised for quality work, customer service, and competitive pricing. Antonio and Jenny are key personnel frequently praised for their professionalism and skill. Projects are completed quickly, often within a week of slab selection. Excellent craftsmanship is consistently highlighted, and while the standard response time isn't explicitly stated, customers report that Legacy is among the fastest to respond. The business offers a variety of materials like quartz, granite, and quartzite in their showroom and is noted for state-of-the-art equipment. Customer care is paramount with responsive and helpful staff.

🌳 Common Materials

quartz,granite,quartzite

Quality Rating

Excellent

⏱️ Response Time

Typical in 7 days or less (referral mentions faster response compared to others)

📝 Common Complaints

None specified

🛡️ Warranties Offered

One review mentions a 1-year warranty for installation.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report excellent value, competitive pricing, affordable quality, and prices are described as some of the best.

📋 Care Tips

None specified

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Toor Stone Countertops - Countertop provider

Toor Stone Countertops

(4.9)
53 reviews

📍 7019 Burleson Rd Bldg 1, Austin, TX 78744, USA

📞 +1 512-698-1380

People say this countertop store creates stunning countertops with meticulous craftsmanship and attention to detail. They highlight the team's creativity, collaborative approach, and ability to work around challenges. They also like the quick turnaround time and efficient installation process.

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Graniteworks - Countertop provider

Graniteworks

(4.8)
17 reviews

📍 2011 Rutland Dr, Austin, TX 78758, USA

📞 +1 512-492-8677

Customer reviews for Graniteworks are predominantly positive, highlighting professional and courteous staff, with Amanda frequently singled out for her helpfulness and expertise. The installation teams are described as professional, punctual, and meticulous. High praise is given to the quality and appearance of the countertops and finishes, with only one notably vague negative review provided. The top materials mentioned are granite, quartz, and marble, with one review specifically praising the use of a single large slab to control costs.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

One review provided a vague negative experience but not specific complaints.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is generally considered reasonable or very reasonable, with one review mentioning a large selection of remnant material and competitive pricing.

📋 Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details
GNS Custom Stoneworks LLC - Countertop provider

GNS Custom Stoneworks LLC

(5)
20 reviews

📍 4250 Felter Ln Ste A, Austin, TX 78744, USA

📞 +1 737-300-2166

Reviews consistently praise GNS for handling countertop orders and installations efficiently and professionally. Processes are described as smooth, with typical project durations around 2-2.5 weeks from quote to installation, though delays can occur with complex projects. Customer service is highlighted as exceptional, particularly attributing this to the leadership of Nathan and his team. Highly recommended for their quality workmanship across various materials and project complexities. No major complaints are commonly mentioned regarding the actual product or installation; minor challenges (like unique sink cutouts or specific material colors) were resolved satisfactorily. A key takeaway is their responsiveness and ability to provide recommendations beyond just supply. Overall ratings focus heavily on positive customer experience rather than explicit numerical scoring. Care instructions briefly mention avoiding harsh acids and possibly using liquid stone (though specifics are partial).

🌳 Common Materials

granite, quartz, silestone, and dolomite

Quality Rating

Excellent

📋 Common Response Time

2-2.5 weeks (from quote to installation in multiple examples)

📝 Common Complaints

Timeline delays mentioned in specific contexts,Sink cutout complexity requiring precise attention

🛡️ Warranties Offered

Granite, quartz, silestone, dolomite standard warranties are mentioned in reviews, but details are not provided

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Confirming the reputation of 'reasonable pricing' is part of the positive feedback

📋 Care Tips

Avoiding harsh acids is implied by the mention of liquid stone for granite following acid exposure (though the tip is partial). Possibly liquid stone for maintenance mentioned in connection with granite.

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True Blue Surfaces - Countertop provider

True Blue Surfaces

(5)
44 reviews

📍 11102 Bluff Bend Dr, Austin, TX 78753, USA

📞 +1 512-599-4294

Customer reviews highlight highly positive experiences with a countertop supplier, praising their customer service as knowledgeable, professional, and helpful across multiple interactions. Positive remarks emphasize excellent installation, swift project completion, high-quality workmanship and materials (including granite, quartz, and porcelain), competitive pricing without hidden fees, and good customer service, with some reviews mentioning warranties or guarantees but providing no specific details. No significant or explicit customer complaints are noted.

🌳 Common Materials

granite,quartz,porcelain

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None mentioned in provided reviews.

🛡️ Warranties Offered

Mentioned as part of their offerings in some reviews, but specific details were not provided.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered good or competitive value for money without hidden fees.

📋 Care Tips

No specific care or maintenance tips provided in the reviews.

View Details
Austin's Custom Tops - Countertop provider

Austin's Custom Tops

(5)
24 reviews

📍 7700 State Hwy 71 #130, Austin, TX 78735, USA

📞 +1 512-501-5750

Customer reviews predominantly highlight extremely positive experiences with Austin's Custom Tops. Key points include highly professional and friendly staff, seamless installations, exceptionally high quality of materials and workmanship, quick response times from key personnel like Kevin Hennessee, reliable project completion, and positive customer service across multiple countertop projects using materials like Silestone, quartz, and granite. No specific complaints are mentioned.

🌳 Common Materials

granite,quartz,silestone

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback indicates fair and potentially competitive pricing.

View Details
ATX Stone - Countertop provider

ATX Stone

(5)
57 reviews

📍 5001 Gonzales St, Austin, TX 78702, USA

📞 +1 512-584-3340

People say this countertop store offers high-quality stone benches, quartz countertops, and other stonework. They highlight the fair prices, quick service, and seamless installation process. They also like the responsive communication and punctual staff.

View Details
MSI Austin - Countertop provider

MSI Austin

(4.5)
46 reviews

📍 2300-8 Scarbrough Dr, Austin, TX 78728, USA

📞 +1 737-243-7600

People say this countertop store offers a great selection of quartz, including super jumbo slabs. They highlight the stunning showroom and the helpful, attentive, and polite staff. They also like that the staff take the time to explain products and provide samples.

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Anna's Granite Gallery - Countertop provider

Anna's Granite Gallery

(4.6)
11 reviews

📍 16409 Farm to Market Rd 1325, Austin, TX 78728, USA

📞 +1 512-827-1929

Customer reviews for the countertop supplier highlight a consistent focus on various materials including granite, quartzite, and exotic/man-made options. The business is frequently praised for high-quality countertops and installations, supplemented by courteous staff and prompt service in most instances. Pricing is noted as affordable and competitive. One isolated complaint concerns a failure to respond to service calls. No details regarding warranties or maintenance tips are provided in the reviews.

🌳 Common Materials

granite,quartzite,exotic stones,man-made stones

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

failure to respond to service calls (e.g., missed appointments)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Prices are described as affordable, competitive, and excellent value for the quality and service provided.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details
Victory Countertops Austin - Countertop provider

Victory Countertops Austin

(4.3)
108 reviews

📍 13560 Research Blvd, Austin, TX 78750, USA

📞 +1 512-386-1310

Based on customer reviews, Victory Countertops receives predominantly positive feedback regarding the quality of installation, customer service, and promptness of their team, particularly Levi and his crew. Potential customers can expect reliable service and high-quality results, with favorable pricing and standard warranties offering good value. The business is noted for its efficiency and flexibility in scheduling. One review represents a negative experience, but the overall sentiment is positive.

🌳 Common Materials

Cambria (Quartz)

Quality Rating

Excellent

⏱️ Response Time

Very fast; known for promptness and efficient scheduling (e.g., quick installs within requested windows).

📝 Common Complaints

🛡️ Warranties Offered

Standard installation and product warranties (10-year product warranty, 5-year installation warranty mentioned).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered reasonable ("fair", "reasonable"); Competitive prices found when compared to other stores. One reviewer noted prices were "the best" or "couldn’t be beat" in terms of lowest price. A single negative review mentioned prices being "too high."

📋 Care Tips

General care/or maintenance tips for quartz and solid surface materials.

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Stratus Surfaces - Austin - Countertop provider

Stratus Surfaces - Austin

(5)
234 reviews

📍 16140 Bratton Ln #100, Austin, TX 78728, USA

📞 +1 512-795-1570

People say this countertop store offers a vast selection of natural and manufactured materials, including granite, quartzite, and marble slabs, as well as remnants. They highlight the clean, inviting showroom and the knowledgeable, helpful, and friendly staff. They also like the efficient and enjoyable experience, and the staff's patience and guidance throughout the selection process.

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BRZ Granite & Marble - Countertop provider

BRZ Granite & Marble

(4.6)
83 reviews

📍 15700 N Interstate Hwy 35, Austin, TX 78728, USA

📞 +1 512-566-4727

Customer reviews indicate strong positive sentiment towards BRZ Granite and Marble for countertop services. Positive aspects consistently mentioned include high-quality craftsmanship and materials (granite, marble, quartzite, quartz), excellent customer service (particularly from Karen and Jonathan), prompt response times, and timely installation. One review mentions a minor measurement error during installation, but overall quality and service are highly recommended. Pricing is mentioned positively in one review. No warranties or maintenance tips were explicitly discussed in the reviews.

🌳 Common Materials

granite,marble,quartzite,quartz,granite & Marble

Quality Rating

Excellent

⏱️ Response Time

Multiple reviews report quick service, with projects completed within days or a week, and prompt responses from staff.

📝 Common Complaints

Refusal to help with a measurement error after installation.

🛡️ Warranties Offered

No warranty or guarantee for countertops or installation is explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

One reviewer mentions the pricing was great for the quality and professionalism.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details
Precision Granite & Stone - Countertop provider

Precision Granite & Stone

(4.9)
11 reviews

📍 1710 Bench Mark Dr, Austin, TX 78728, USA

📞 +1 512-294-6951

The reviews highlight positive feedback on the supplier's wide selection of countertop options and high-quality installation services, including attention to detail and clean workmanship. However, no pricing information, warranty details, or customer complaints are mentioned in the available reviews.

🌳 Common Materials

No specific countertop materials were mentioned or recommended in the reviews.

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

No complaints were mentioned in the available reviews.

🛡️ Warranties Offered

No warranties or guarantees were mentioned in the reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

No feedback about pricing or value for money was provided in the reviews.

📋 Care Tips

No tips for caring or maintaining countertops were mentioned in the reviews.

View Details
Encore Stone Studio | Austin Countertops - Countertop provider

Encore Stone Studio | Austin Countertops

(4.8)
73 reviews

📍 10220 Metropolitan Dr, Austin, TX 78758, USA

📞 +1 512-339-2300

Customer reviews predominantly highlight a consistently positive experience with Encore Stone Studio, noting strong customer service, particularly from individual staff members such as Lisa and Joe. Potential customers looking for high-quality natural and manufactured stone countertops are recommended, with reviews suggesting good selection and transparent pricing practices. The duration of relationships varies, from long-term clients to those renewed by recent experiences. Pricing is sometimes noted as favorable, and the combination of excellent service and product quality is a recurring theme.

🌳 Common Materials

Marble, quartzite, stone.

Quality Rating

Excellent

⏱️ Response Time

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Transparent and direct pricing practices are noted as strengths. Price is sometimes explicitly noted as good or favorable, with a specific contrast between Encore Stone Studio and other vendors who do not provide direct quotes.

📋 Care Tips

Unknown

View Details
Austin Granite Direct - Countertop provider

Austin Granite Direct

(4.4)
74 reviews

📍 6600 Burleson Rd A-D, Austin, TX 78744, USA

📞 +1 512-825-5625

Reviews highlight Austin Granite Direct's focus on providing quality countertops (including quartz, granite, marble, and quartzite) with generally positive feedback on installation quality, customer service, and project management when issues arise. Potential customers learn that prices are often competitive with good value for money and that the process, from selection and ordering to template taking and installation, is described as efficient and professional by the majority of reviewers. The business appears to have some staff members who provide excellent customer service differently from others, based on one negative review emphasizing variability. They provide helpful measures like knife reverse edge tests for live-edge countertops.

🌳 Common Materials

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Quality Rating

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⏱️ Response Time

[object Object]

📝 Common Complaints

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🛡️ Warranties Offered

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👥 Customer Service Rating

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💰 Pricing Feedback

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📋 Care Tips

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View Details
Alpha Granite - Countertop provider

Alpha Granite

(4.8)
75 reviews

📍 915 W Howard Ln, Austin, TX 78753, USA

📞 +1 512-834-8746

Customer reviews for Alpha Granite generally highlight positive experiences centered around professional and friendly customer service, high-quality countertop materials, meticulous installation, clear communication, and fair pricing. The business appears to excel in branch service, particularly the Kerrville location, and offers a variety of materials including Quartz, solid surface, and Granite. There are no expressed issues or concerns mentioned in the provided reviews.

🌳 Common Materials

Quartz,Solid surface,Granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good

View Details

Concrete Countertops in Austin, USA

Encore Stone Studio | Austin Countertops - Countertop provider

Encore Stone Studio | Austin Countertops

(4.8)
73 reviews

📍 10220 Metropolitan Dr, Austin, TX 78758, USA

📞 +1 512-339-2300

The reviews collectively highlight an exceptionally positive experience with Encore Stone Studio, emphasizing their wide selection of materials including marble, quartzite, and quartz, outstanding customer service particularly from Lisa and Lee, and a commitment to transparency with pricing and quality. Potential customers should note that while specific pricing details and warranty information are generally not discussed in the reviews, the feedback strongly suggests high-quality products, excellent customer service, and an ease of working experience.

🌳 Common Materials

marble,quartzite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Mentioned as transparent, upfront, and fair compared to other businesses, making it easy to understand.

📋 Care Tips

Unknown

View Details
Ökowerks Concrete Design - Countertop provider

Ökowerks Concrete Design

(2.3)
3 reviews

📍 15000 S I-35 Frontage Rd, Buda, TX 78610, USA

📞 +1 512-312-7012

The reviews present a mixed picture. One enthusiastic customer praised exceptional workmanship and timely project completion on an outdoor countertop, highlighting outstanding service. However, two further reviews expressed significant customer service concerns and project delays, indicating poor response times and unresolved issues related to order fulfillment, despite positive initial interactions.

🌳 Common Materials

No specific countertop materials are mentioned in these reviews.

Quality Rating

Unknown

⏱️ Response Time

Poor. Several negative reviews specifically mention lack of timely responses from owners/businesses and slow progress.

📝 Common Complaints

Complaints primarily revolve around poor customer service (slow response, lack of follow-through from owner), delays in order delivery and project completion, and unresolved issues despite multiple contact attempts.

🛡️ Warranties Offered

No mention of warranties or guarantees is noted in the provided reviews.

👥 Customer Service Rating

Poor

💰 Pricing Feedback

No feedback regarding pricing or perceived value for money is provided in these reviews.

📋 Care Tips

No maintenance or care instructions for countertops are mentioned in the reviews.

View Details
Barnsco Texas-Austin - Countertop provider

Barnsco Texas-Austin

(4.7)
28 reviews

📍 12410 N Lamar Blvd, Austin, TX 78753, USA

📞 +1 512-717-8001

Customer reviews for DecoPrep focus on their services related to decorative concrete, specifically mentioning polished floors and concrete polishing. Potential customers are repeatedly impressed with the staff's knowledge, customer service, and the perceived quality of their products and equipment rentals. Positive feedback highlights helpful assistance, expertise in solving issues, and a friendly demeanor from the staff. The business is noted for its competitive pricing and overall satisfaction for DIY and professional projects. No negative feedback or common complaints are mentioned in the reviews available.

🌳 Common Materials

Concrete,Polished floors

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Mentioned as part of service

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing mentioned, value for money noted

📋 Care Tips

Unknown

View Details
ATX Stone - Countertop provider

ATX Stone

(5)
57 reviews

📍 5001 Gonzales St, Austin, TX 78702, USA

📞 +1 512-584-3340

People say this countertop store offers high-quality stone benches, quartz countertops, and other stonework. They highlight the fair prices, quick service, and seamless installation process. They also like the responsive communication and punctual staff.

View Details
AAA Countertops - Countertop provider

AAA Countertops

(4.9)
196 reviews

📍 4216 Felter Ln, Austin, TX 78744, USA

📞 +1 512-243-6821

People say this countertop store offers a wide variety of countertops, sinks, and provides excellent customer service. They also highlight the seamless and professional installation process, with many reviewers praising the communication and efficiency of the team.

View Details
Tejano Masonry & Stone Supply LLC - Countertop provider

Tejano Masonry & Stone Supply LLC

(4.6)
24 reviews

📍 5180 W US Hwy 290 Service Rd, Austin, TX 78735, USA

📞 +1 512-966-5063

Reviews highlight generally positive experiences focused on good customer service, responsiveness, quality of materials, and promptness. Potential customers can expect friendly and helpful interactions, a good selection of materials like granite and limestone, consistent installation quality, and reasonable pricing. Inventory availability is noted as generally good. While responses to inquiries are typically prompt, one reviewer mentioned a week-long wait for the first callback, though another cited an initial callback delay but credited the company for accommodating an error later. Some minor scheduling delays were mentioned but not described as major issues.

🌳 Common Materials

granite,limestone

Quality Rating

Good

⏱️ Response Time

Generally prompt, though one reviewer experienced a delay for initial callback (resolved), and errors were handled with service.

📝 Common Complaints

Minimal complaints; one reviewer cited a week-long wait for first callback and delayed installation due to scheduling, but no significant recurring issues were reported

🛡️ Warranties Offered

No specific warranty details are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reviewers mention great prices, good value for money, and handling errors with service.

📋 Care Tips

No care or maintenance tips were provided or suggested by the reviewers.

View Details
CRS Marble & Granite - Countertop provider

CRS Marble & Granite

(4.9)
101 reviews

📍 2301 Scarbrough Dr #360, Austin, TX 78728, USA

📞 +1 512-640-6401

Based on customer reviews, CRS is highly regarded for its wide selection of natural stone, quartz, and other premium countertop materials, praised for knowledgeable and friendly staff who provide personalized assistance without high-pressure tactics. Positive feedback highlights excellent customer service and value for money, with multiple instances of staff anticipating needs and resolving issues proactively. A common theme is the pleasant shopping experience, often made kid-friendly. The main recurring issue mentioned by customers is purchasing a slab that was already sold out soon after.

🌳 Common Materials

Quartz,Natural Stone (including granite, marble, quartzite, etc.)

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Purchased/scheduled a slab that was sold out shortly after ordering

🛡️ Warranties Offered

Not mentioned in reviews

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Good value for money,Didn't exceed budget

📋 Care Tips

No tips provided in reviews

View Details
Gen Concrete Contractors - Countertop provider

Gen Concrete Contractors

(4.9)
18 reviews

📍 1400 Lavaca St STE 1200, Austin, TX 78701, USA

📞 +1 737-321-4005

The reviews collectively highlight a supplier that primarily handles concrete-based projects, emphasizing high-quality work, fast response times, and excellent customer service in the Austin area. Customers consistently praise the durability of the work, reliability of the crew, and timely project completion, suggesting a professional and efficient operation without any reported issues or complaints. However, the business does not appear to offer a broad range of countertop materials beyond concrete slab applications.

🌳 Common Materials

Concrete (slab, walkway, patio) is the only building material explicitly mentioned.

Quality Rating

Excellent

⏱️ Response Time

Firms reporting 'quoted next day and started next Thursday' indicate response times could be measured 'in a few days' but typically start after receiving a quote.

📝 Common Complaints

No negative feedback or common complaints were mentioned.

🛡️ Warranties Offered

No information about warranties or guarantees for the work was mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

One customer noted it wasn't the 'cheapest' but valued the quality and expert assessment from a construction professional.

📋 Care Tips

No maintenance or care tips for any materials were mentioned.

View Details
Stone Coat Concrete Coatings - Countertop provider

Stone Coat Concrete Coatings

(5)
41 reviews

📍 9705 Burnet Rd Suite 402, Austin, TX 78758, USA

📞 +1 512-939-8937

Customer reviews for Stone Coat Concrete Coatings consistently praise the quality of work, highlighting services like patio resurfacing, pool deck coating, and driveway repairs. Positive feedback includes Charles' excellent communication, friendly and professional crew, quick responses, timely completion of jobs, and impressive results, with one mention of similar work on a Sundek surface and reference to materials like limestone. The main offerings appear to be concrete coating and resurfacing.

🌳 Common Materials

Concrete,Patio,Pool Deck,Driveway,Sundek,Limestone

Quality Rating

Excellent

⏱️ Response Time

Very quick

📝 Common Complaints

Pricing was found to be a bit high by one reviewer.

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered reasonable or good value for money by multiple reviewers.,One review mentioned a perception of higher price.

📋 Care Tips

None mentioned.

View Details
Precision Granite & Stone - Countertop provider

Precision Granite & Stone

(4.9)
11 reviews

📍 1710 Bench Mark Dr, Austin, TX 78728, USA

📞 +1 512-294-6951

Customer reviews mention positive experiences with the wide variety of countertop options available. Service is noted for being fast, with attention to detail during installation and thorough cleanup afterward, resulting in a satisfactory outcome for the first review. Potential customers might be interested in exploring the full range of materials. One review highlights positive owner interaction and ability to accommodate custom needs. The majority of the provided reviews lack substantial user-text content.

🌳 Common Materials

No specific common materials widely recommended or frequently mentioned are noted across the provided reviews.

Quality Rating

Good

⏱️ Response Time

Installation was reported as fast. Response time for service calls prior to installation is not discussed in the provided text.

📝 Common Complaints

No common complaints or issues are mentioned in the provided reviews.

🛡️ Warranties Offered

No specific guarantees or warranties are mentioned or offered for countertops or installation based on the provided reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

No feedback regarding pricing or value for money is provided in the reviews.

📋 Care Tips

No specific care or maintenance tips for countertops are provided in the reviews.

View Details
Architectural Surfaces - Austin - Countertop provider

Architectural Surfaces - Austin

(4.8)
60 reviews

📍 401 Center Ridge Dr Suite 100, Austin, TX 78753, USA

📞 +1 512-264-7444

Architectural Surfaces is a Texas-based countertop supplier specializing in materials like quartzite, quartz, granite and marble. Customer reviews highlight a consistently positive experience, praising the high quality of the products and installation, exceptional customer service (notably from an individual referred to throughout reviews but not named), and a large, well-organized selection. All reviews note a beautiful, climate-controlled inventory space filled with numerous options for potential customers, making the selection process easier. One review mentioned uncertainty about pricing, but the rest provide very positive feedback overall.

🌳 Common Materials

Quartzite,Quartz,Granite,Marble

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

Unclear pricing details

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Varies; one review mentioned difficulty comparing pricing but found the service excellent otherwise.

📋 Care Tips

None mentioned

View Details
Austin Granite Direct - Countertop provider

Austin Granite Direct

(4.4)
74 reviews

📍 6600 Burleson Rd A-D, Austin, TX 78744, USA

📞 +1 512-825-5625

Customer reviews indicate a generally positive experience with Austin Granite Direct, particularly praising the quality of quartz, granite, and marble countertops, excellent customer service from sales and project managers, and swift installation processes. Pricing is occasionally noted as being competitive or 'best value,' but specific warranty details are not mentioned in most reviews. One outlier complaint highlights issues with customer service, but this feedback is not common. Response times for customer service interactions are noted as quick by some, while installation speed appears consistently fast. No general care tips for countertop maintenance are provided in the reviews.

🌳 Common Materials

quartz,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Reviews note quick responses for customer service (e.g., sample delivery, sample changes) and consistently fast installation.

📝 Common Complaints

One review from an interior designer cites poor customer service and incorrect measurements (vein matching).

🛡️ Warranties Offered

No specific warranties are discussed explicitly in the majority of reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Austin Granite Direct is frequently cited as providing competitive pricing or the "best value" compared to other suppliers.

📋 Care Tips

No general care or maintenance tips for countertops were provided in the reviews.

View Details
Tex-Mix Concrete - Countertop provider

Tex-Mix Concrete

(4.6)
11 reviews

📍 7900 Old Manor Rd, Austin, TX 78724, USA

📞 +1 512-759-1007

Reviews focus on a countertop supplier business, with praise for fast on-time delivery, orders filled correctly, quality staff, and excellent customer service. The business is noted as supplying concrete countertops, likely in the Austin Metro area.

🌳 Common Materials

Concrete

Quality Rating

Excellent

⏱️ Response Time

None specified

📝 Common Complaints

No complaints mentioned

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

None specified

📋 Care Tips

None mentioned

View Details
Centex Materials LLC - Countertop provider

Centex Materials LLC

(3.3)
14 reviews

📍 4120 Commercial Center Dr #500, Austin, TX 78744, USA

📞 +1 512-460-3003

These reviews provide insight into customer interactions and feedback regarding a concrete delivery service primarily through the lens of driver experiences. There appears to be a significant focus on the behavior and professionalism of delivery personnel, with some reviews both positive and negative. The business also handles customer inquiries, order placement, and logistics, with mentions of pricing. Several reviews relate to specific locations and interactions with particular driver numbers, though drivers are not named in all instances. There's limited discussion about the actual concrete quality or installation processes, with the most common feedback centering on driver conduct, punctuality, and customer service interactions. No information is given about warranties or maintenance tips.

🌳 Common Materials

Concrete,Cement

Quality Rating

Fair

⏱️ Response Time

Unknown

📝 Common Complaints

Rude driver behavior,Driver pulling into traffic,Safey concerns,Lack of courteous service

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Fair

💰 Pricing Feedback

One review mentioned rudeness during phone service but proceeded with the order.

📋 Care Tips

No care or maintenance tips mentioned.

View Details
MSI Austin - Countertop provider

MSI Austin

(4.5)
46 reviews

📍 2300-8 Scarbrough Dr, Austin, TX 78728, USA

📞 +1 737-243-7600

People say this countertop store offers a great selection of quartz, including super jumbo slabs. They highlight the stunning showroom and the helpful, attentive, and polite staff. They also like that the staff take the time to explain products and provide samples.

View Details
ConDecor Superstore Austin - Countertop provider

ConDecor Superstore Austin

(5)
52 reviews

📍 6201 E Oltorf St Suite 500, Austin, TX 78741, USA

📞 +1 512-505-8566

ConDecor receives positive feedback for its wide selection of epoxy, metallic, concrete, and other decorative products, with many customers praising the knowledgeable staff and smooth installation processes. Reviews highlight high-quality materials, excellent customer service, and transformed project outcomes, though no explicit warranty details, response times, pricing information, or maintenance tips are available.

🌳 Common Materials

Epoxy,Metallic Epoxy,Concrete,Polyurethane

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No pricing or value-for-money feedback provided in reviews.

📋 Care Tips

View Details
Victory Countertops Austin - Countertop provider

Victory Countertops Austin

(4.3)
108 reviews

📍 13560 Research Blvd, Austin, TX 78750, USA

📞 +1 512-386-1310

Customer reviews for this countertop supplier business highlight consistently positive experiences, particularly with the owner, Levi, and his team. Positive feedback emphasizes excellent customer service, high-quality materials and installation (including unique and large projects), efficient response times, and competitive pricing. The business is noted for supporting local customers in Central Austin with flexibility and speed. One negative review expresses dissatisfaction with a specific service issue related to a breakfast bar that was not properly adjusted.

🌳 Common Materials

Quartz

Quality Rating

Excellent

⏱️ Response Time

Fast, with responsive staff and flexible scheduling mentioned frequently

📝 Common Complaints

A slanted breakfast bar that was claimed to be level but later found to need adjustment (from one review)

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers reported competitive pricing and not going over budget, with views that the business offers the best prices available in Austin

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews

View Details
Lucky's Concrete Austin - Countertop provider

Lucky's Concrete Austin

(4.9)
37 reviews

📍 166 E Stassney Ln, Austin, TX 78744, USA

📞 +1 737-530-9902

Customer reviews highlight satisfaction with services such as patio, driveway, and sidewalk installation. The business is praised for its high-quality work, competitive pricing, and fast response times. Many reviews mention positive experiences with professional crews, efficient completion of projects, and repeat business. Potential customers can expect durable and aesthetically pleasing results delivered quickly at reasonable prices.

🌳 Common Materials

Quality Rating

Excellent

⏱️ Response Time

On the same day or within a very short timeframe

📝 Common Complaints

🛡️ Warranties Offered

No specific warranties or guarantees mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently mention finding the prices to be low, affordable, or competitive, with some highlighting no surprise costs and sticking to quoted prices.

📋 Care Tips

No specific care or maintenance tips provided in the reviews.

View Details
Austin Stone Works - Countertop provider

Austin Stone Works

(4.9)
27 reviews

📍 13810 N Interstate Hwy 35, Austin, TX 78728, USA

📞 +1 512-990-9800

Austin Stone Works receives predominantly positive customer feedback across various comments, spanning personal remodeling projects and commercial work. The service and installation are frequently praised, with specific mentions of helpful staff knowledgeable in material selection (especially granite), professional behavior, precise measurements, careful cleanup, and competitive pricing. Installation time seems relatively quick. However, a minority of reviews express dissatisfaction, primarily related to pricing concerns and an unfamiliar incident involving a conflict with a contractor where the customer feels a payment was incorrectly handled.

🌳 Common Materials

granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

The customer felt the price was high relative to standard options during a negative experience.,A suspicious payment matter was raised regarding a contractor, handled by Austin Stone Works staff.

🛡️ Warranties Offered

lifetime warranty

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is consistently described as competitive for the quality of work by both satisfied and dissatisfied customers.

📋 Care Tips

General care/maintenance information is included during initial sales interaction when materials are selected and chosen.

View Details
Triton Stone of Austin - Countertop provider

Triton Stone of Austin

(4.2)
22 reviews

📍 10505 Boyer Blvd, Austin, TX 78758, USA

📞 +1 512-821-0020

Customer reviews for Triton Stone indicate a mix of positive experiences focused on staff assistance, product range (granite, quartz), friendly service provided to homeowners, product quality, and loyalty to the business. Negative experiences were reported concerning driver behavior (running red lights) and customer service regarding phone responses and waiting times staff responsiveness. Some unspoken reviews were present. The business is noted for honoring pricing promises in specific cases.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Driver behavior (running red lights or disregard for traffic laws),Lack of responsiveness to phone calls,Poor customer service attitude

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Unclear feedback regarding overall pricing value, but one instance exists where an initial higher quote was corrected to honor the original price.

📋 Care Tips

Unknown

View Details

Corian Countertops in Austin, USA

Stratus Surfaces - Austin - Countertop provider

Stratus Surfaces - Austin

(5)
234 reviews

📍 16140 Bratton Ln #100, Austin, TX 78728, USA

📞 +1 512-795-1570

People say this countertop store offers a vast selection of natural and manufactured materials, including granite, quartzite, and marble slabs, as well as remnants. They highlight the clean, inviting showroom and the knowledgeable, helpful, and friendly staff. They also like the efficient and enjoyable experience, and the staff's patience and guidance throughout the selection process.

View Details
Encore Stone Studio | Austin Countertops - Countertop provider

Encore Stone Studio | Austin Countertops

(4.8)
73 reviews

📍 10220 Metropolitan Dr, Austin, TX 78758, USA

📞 +1 512-339-2300

Customer reviews for Encore Stone Studio consistently highlight positive experiences over multiple years. General themes include a wide variety of high-quality natural stone materials such as quartzite, marble, and granite; knowledgeable and responsive sales staff and managers like Lisa Hutchinson and Lee; emphasis on transparent pricing with upfront costs; and excellent customer service integrated with quality product and installation. Quality is described as excellent, with selection considered among the best in Austin. Installation is not explicitly rated but implied through positive overall experiences.

🌳 Common Materials

Quartzite,Marble,Granite

Quality Rating

Excellent

⏱️ Response Time

Reviews frequently compliment staff for being 'responsive', 'knowledgeable', 'up-front about pricing', and 'going above and beyond.' Customer service interactions are noted to be efficient and knowledgeable.

📝 Common Complaints

Minimal to no significant complaints are explicitly mentioned. One review notes the challenge of comparing natural stone slabs directly with sample pieces.

🛡️ Warranties Offered

No explicit details about specific warranties or guarantees are provided in the reviews. However, reviews emphasize a positive experience with quality products, suggesting high levels of customer satisfaction with the materials.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

All reviews highlight the consistent positive aspects of pricing. Several reviews explicitly praise staff for being 'transparent', 'up-front about pricing', and 'clear about costs'. They contrast this favorably with experiences at other suppliers.

📋 Care Tips

One review mentions 'you don't have to deal with the usual nonsense of not being able to know how much a slab costs', which indirectly references avoiding common frustrations but does not provide detailed instructions or maintenance tips for the countertops themselves.

View Details
Austin Tops - Countertop provider

Austin Tops

(4.6)
36 reviews

📍 7700 Danz Blvd, Austin, TX 78724, USA

📞 +1 512-905-8446

Austin Tops receives predominantly positive feedback for its high-quality countertop installations using materials such as soapstone, granite, and quartz. Customers praise the professionalism of the team, consistent fast service and responsive customer service, and the excellent pricing resulting in good value for money. Reviews highlight satisfactory quality and detailed work across various kitchen projects.

🌳 Common Materials

Soapstone,Granite (e.g., Black Galaxy, unspecified granite),Quartz

Quality Rating

Excellent

⏱️ Response Time

Fast (prompt responses, same-day estimates in some cases, completed work under tight deadlines or holiday weekends)

📝 Common Complaints

None or minimal complaints mentioned beyond a brief, incomplete reference to delay/scheduling.

🛡️ Warranties Offered

None or unspecified, as no details on warranties are provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers find the pricing to be fair or excellent value for money, emphasizing it as competitive or reasonable for the quality.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
Cabinets, Countertops, Flooring - Countertop provider

Cabinets, Countertops, Flooring

(5)
56 reviews

📍 5800 W Slaughter Ln Suite 300, Austin, TX 78749, USA

📞 +1 512-400-4277

Customer reviews for Cabinets, Countertops, and Flooring consistently praise the company's professionalism, customer service, installation quality, and project management skills, particularly for kitchen remodels including countertops, flooring, and cabinet installation. Reviews highlight several specific team members, including Caleb, Josh, Jim, and Logan, but do not mention any particular individuals needing resolution. Feedback consistently mentions positive experiences after meeting with the company.

🌳 Common Materials

Wood,Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Occasional product delivery delays

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Austin's Custom Tops - Countertop provider

Austin's Custom Tops

(5)
24 reviews

📍 7700 State Hwy 71 #130, Austin, TX 78735, USA

📞 +1 512-501-5750

Customer reviews for Austin's Custom Tops highlight consistently positive experiences across various installations. Potential customers will find that the company offers services like bathroom and kitchen remodels, counters, and window sills using materials such as Silestone, quartz, and granite. Reviews emphasize high-quality materials and installation, friendly and professional customer service (KEVIN is frequently mentioned positively), prompt response times, and completion of projects as promised. Pricing appears fair or competitive. While no specific care instructions are mentioned, the installation quality for complex jobs (like granite seams) is noted. There are no explicitly mentioned complaints or warranty details in the reviews.

🌳 Common Materials

Silestone,Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Prompt

📝 Common Complaints

Not specifically indicated in the provided reviews.

🛡️ Warranties Offered

Installation of natural stone countertops carries a 10-year warranty.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is considered fair; competitive quotes can sometimes be obtained.

📋 Care Tips

Not mentioned in the provided reviews.

View Details
Austin Granite Direct - Countertop provider

Austin Granite Direct

(4.4)
74 reviews

📍 6600 Burleson Rd A-D, Austin, TX 78744, USA

📞 +1 512-825-5625

Customer reviews for Austin Granite Direct are predominantly positive. Repeated mentions include the quality of the countertops (especially quartz and granite), the skill and care of the installation crews, friendly and helpful customer service staff, fast response times and project completion, excellent selection and pricing, and generally prompt project management. There are a smaller number of negative reviews citing poor customer service and issues with achieving perfect vein matches.

🌳 Common Materials

Quartz,Granite,Marble,Quartzite,Stainless Steel

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Rudeness/disinterest of staff,Difficulty achieving perfect vein matches

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers repeatedly noted the competitive pricing and excellent value for money, particularly the quote being the 'best price' for quartz and the overall being 'well priced'.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in these reviews.

View Details
CRS Marble & Granite - Countertop provider

CRS Marble & Granite

(4.9)
101 reviews

📍 2301 Scarbrough Dr #360, Austin, TX 78728, USA

📞 +1 512-640-6401

Reviews consistently highlight the quality of the materials and services at CRS, with emphasis on a wide selection, knowledgeable staff, and professional customer service. Key positive aspects mentioned include a large showroom with viewable stones, helpful sales personnel, absence of high-pressure tactics, and positive feedback on installation and follow-up. One review mentions an issue with an item being sold out before order placement, but no major problems with delivery, installation, or quality are noted. The reviews suggest a positive overall experience with multiple returning customers.

🌳 Common Materials

granite,quartz,marble,Calcutta Quartz,quartzite

Quality Rating

Excellent

⏱️ Response Time

Positive response times were mentioned in several reviews (e.g., owner contacted after hours, staff recognized customers immediately), suggesting timely service. No explicit average response time was provided.

📝 Common Complaints

One review mentioned an issue where a selected slab became unavailable and had already been sold to another customer. No other significant complaints about quality, delivery time, or installation performance were mentioned in the positive reviews.

🛡️ Warranties Offered

No specific warranty details were mentioned in any of the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback suggests prices were fair or appropriate for the quality offered. No explicit mention of high-pressure tactics or poor value for money was present in the positive reviews.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details
Precision Granite & Stone - Countertop provider

Precision Granite & Stone

(4.9)
11 reviews

📍 1710 Bench Mark Dr, Austin, TX 78728, USA

📞 +1 512-294-6951

Customer reviews highlight positive experiences with the supplier's wide range of countertop options and high-quality installation services, including meticulous work, fast setup, and thorough cleanup. One review notes a potential limitation in product availability, but no major issues are explicitly reported across the reviews. The overall tone indicates reliable service and good value, with customer service and product choices receiving implicit praise.

🌳 Common Materials

Natural stone (implied from mention of stone threshold piece; specifics not confirmed in all reviews)

Quality Rating

Excellent

⏱️ Response Time

Fast (based on mention of impressively quick installation setup)

📝 Common Complaints

Unknown (no significant complaints or issues were explicitly mentioned)

🛡️ Warranties Offered

Unknown (no warranties or guarantees were discussed)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown (no direct feedback on pricing or value for money provided)

📋 Care Tips

Unknown (no maintenance tips were mentioned)

View Details
BEST STONE - Countertop provider

BEST STONE

(3.5)
15 reviews

📍 13290 Pond Springs Rd, Austin, TX 78729, USA

📞 +1 512-366-3336

Customer reviews for BEST STONE detail experiences spanning over 12 months, focusing mainly on 3 kitchen projects, one questionable BBQ installation, and various bathroom/vanity work. While some customers praise the professionalism, experience of sales reps, speed, and quality of work, others report significant issues including handling errors, sink problems, incorrect door placement, delays, miscommunication, and unprofessional behavior. Materials mentioned range from granite and quartz to others, suggesting versatility. Feedback on pricing is generally positive about affordability, though details are sparse. No specific care instructions for countertops are offered in the reviews, nor are warranty details explicitly discussed.

🌳 Common Materials

granite,quartz

Quality Rating

Mixed to Excellent

⏱️ Response Time

Not consistently reported

📝 Common Complaints

Incorrect installation (countertops, sinks),Poor handling/fitting errors (crooked handles, doors on wrong sides, indentations),Crew disappearance/delay (2 weeks),General handling/poor fit,Miscommunication

🛡️ Warranties Offered

Not widely detailed or praised/standard practice discussed

👥 Customer Service Rating

Mixed

💰 Pricing Feedback

Generally positive feedback received about affordability and value for money.

📋 Care Tips

No care or maintenance tips were mentioned in the provided reviews.

View Details
JL Cabinet & Granite - Countertop provider

JL Cabinet & Granite

(4.6)
65 reviews

📍 3601 W William Cannon Dr #285, Austin, TX 78749, USA

📞 +1 512-840-0706

This summary highlights common themes from the provided customer reviews for JL Cabinet & Granite. Potential customers can learn that the company offers services like countertop fabrication and installation, often praising the quality of work, variety of materials (particularly quartz and Corian), and speed of delivery and service. However, the reviews are not entirely uniform, with some customers reporting issues related to communication and experience at specific locations or during specific transactions.

🌳 Common Materials

Quartz,Corian

Quality Rating

Good

⏱️ Response Time

Generally quick delivery and installation, although one poor experience mentioned issues with follow-up.

📝 Common Complaints

Poor communication,Insufficient follow-up,Issues getting quotes

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Customers generally found the pricing to be affordable, reasonable, and competitive.

📋 Care Tips

Avoid using certain cleaners on quartz surfaces

View Details
Top Surface - Countertop provider

Top Surface

(4.6)
34 reviews

📍 1003 Cherry Ln, Cedar Park, TX 78613, USA

📞 +1 512-467-0700

The reviews indicate mixed experiences with Top Surface, primarily focused on their services for kitchen and bathroom countertops and remodeling. Positive feedback highlights skilled installation, professional staff (like Shannon, Keaton, Kevin/Kevan mentioned repeatedly but neutrally), high-quality materials (including granite, quartz, marble), efficient service and customer service, as well as fair pricing. While many reviews strongly recommend the company, negative reviews mention occasional issues such as installation errors (cracks, chips, fit problems), communication breakdowns (blame-shifting, job abandonment), and potentially unprofessional repair work.

🌳 Common Materials

granite,quartz,granite countertops,marble,granite cabinet tops,nightstands/dressers,slabs

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Installation errors (cracks, chips, fit problems),Poor work quality (even on initial installation or warranty fixes),Communication issues, blame-shifting between Top Surface and suppliers,Delays or abandonment (apologies for the nightmare mention context),Warranty claims difficulties

🛡️ Warranties Offered

Lifetime warranty is mentioned in multiple positive reviews for assurance regarding quality and skill

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent/Satisfactory: Many reviews highlight competitive, fair, great value, and affordable pricing, with one recurring theme being high quality at fair prices. Negative reviews mention poor execution for a specific repair job.

📋 Care Tips

Unknown

View Details
Toor Stone Countertops - Countertop provider

Toor Stone Countertops

(4.9)
53 reviews

📍 7019 Burleson Rd Bldg 1, Austin, TX 78744, USA

📞 +1 512-698-1380

People say this countertop store creates stunning countertops with meticulous craftsmanship and attention to detail. They highlight the team's creativity, collaborative approach, and ability to work around challenges. They also like the quick turnaround time and efficient installation process.

View Details
Perfect Countertops - Countertop provider

Perfect Countertops

(5)
18 reviews

📍 1701 Sullivan St, Pflugerville, TX 78660, USA

📞 +1 737-202-4196

The majority of reviews for this countertop supplier business highlight a consistently positive experience, emphasizing exceptional service from staff such as Elier, including prompt response times, reliable installation, and high-quality materials and craftsmanship. Countertop materials frequently mentioned include quartz and granite, with positive feedback on pricing that is often described as competitive or reasonable. No customer complaints are reported, and potential issues like warranties or maintenance care tips are not addressed in the reviews provided.

🌳 Common Materials

quartz,granite,stainless steel

Quality Rating

Excellent

⏱️ Response Time

Very Fast

📝 Common Complaints

None reported

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered competitive or reasonable. Offered as a value for money option in many reviews.

📋 Care Tips

None mentioned

View Details
AAA Countertops - Countertop provider

AAA Countertops

(4.9)
196 reviews

📍 4216 Felter Ln, Austin, TX 78744, USA

📞 +1 512-243-6821

People say this countertop store offers a wide variety of countertops, sinks, and provides excellent customer service. They also highlight the seamless and professional installation process, with many reviewers praising the communication and efficiency of the team.

View Details
MSI Austin - Countertop provider

MSI Austin

(4.5)
46 reviews

📍 2300-8 Scarbrough Dr, Austin, TX 78728, USA

📞 +1 737-243-7600

People say this countertop store offers a great selection of quartz, including super jumbo slabs. They highlight the stunning showroom and the helpful, attentive, and polite staff. They also like that the staff take the time to explain products and provide samples.

View Details
Victory Countertops Austin - Countertop provider

Victory Countertops Austin

(4.3)
108 reviews

📍 13560 Research Blvd, Austin, TX 78750, USA

📞 +1 512-386-1310

Customer reviews primarily highlight positive experiences with the installation team, prompt service, and product quality. Most feedback focuses on excellent communication and responsiveness. The business is described as highly professional in handling customer service and project management. Installation quality and customer satisfaction are generally high, with speed to delivery and setup frequently noted. There is specific positive feedback regarding the owner, Levi, and his team. One negative experience is mentioned but remains anonymous due to the reviewer.

🌳 Common Materials

Cambria (Quartz),Quartz (as a general type),Solid Surface,Granite,Laminate

Quality Rating

Excellent

⏱️ Response Time

Generally fast; services scheduled promptly and completed quickly.

📝 Common Complaints

One negative review mentioned an issue with level after fabrication, but noted resolution and good customer service.

🛡️ Warranties Offered

Warranty coverage included under the granite manufacturer's terms.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers note the pricing as reasonable and competitive when compared to visiting multiple stores to seek the best deal.

📋 Care Tips

A customer mentioned using a premium cleaner for quartz/Cambria surfaces.

View Details
Alpha Granite - Countertop provider

Alpha Granite

(4.8)
75 reviews

📍 915 W Howard Ln, Austin, TX 78753, USA

📞 +1 512-834-8746

Reviews highlight consistently positive experiences with Alpha Granite, focusing on excellent customer service across the sales and installation process. Customers frequently praise the knowledge and helpfulness of sales staff, the professionalism and meticulousness of the installation team, and express high satisfaction with the quality of the installations and final results. The services offered include granite, quartz, and solid surface countertops. While specific prices are not always mentioned in detail, honesty about costs is noted, and the process from selection to installation is described as smooth and professional.

🌳 Common Materials

Quartz,Granite,Solid Surface,Waterfall Island

Quality Rating

Excellent

⏱️ Response Time

Not explicitly measured; installation described as 'quick', communication described as prompt.

📝 Common Complaints

None explicitly mentioned as complaints. Pricing discussed relatively once, framed positively regarding honesty, but not as an issue.

🛡️ Warranties Offered

Not explicitly detailed in reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback is generally positive, with one reviewer highlighting Alpha Granite's honesty compared to Lowe's, but no explicit price complaints are made. The process from selection to installation is noted as smooth.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in any reviews.

View Details
Cosentino Center Austin - Countertop provider

Cosentino Center Austin

(2.7)
17 reviews

📍 1340 Airport Commerce Dr Suite 100, Austin, TX 78741, USA

📞 +1 512-386-7791

Customer reviews for this countertop supplier business reflect a mixed but predominantly negative experience. Common themes include poor installation quality, staff disengagement or lack of education in some interactions, and unresolved customer service issues. Positives are sometimes noted for warranties, workmanship, service quality, and smooth showroom experiences. Practical details revealed include that showroom visits are required for quotes/appointments, extended lead times are possible (e.g., granite replacement), and upfront selection requirements may be part of their process. Decisions are typically made with staff assistance.

🌳 Common Materials

Granite,Stone (Cosentino),Quartz/Slate

Quality Rating

Poor

⏱️ Response Time

Poor

📝 Common Complaints

Installation quality issues (dropped slab, unfinished workmanship, incomplete jobs, poor matching, silicone/metal missing),Poor customer service and unresolved payment issues

🛡️ Warranties Offered

Strong warranties,Replacements can be unreliable or poor quality

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Not mentioned or discussed in detail

📋 Care Tips

View Details
Aaron's Custom Countertops - Countertop provider

Aaron's Custom Countertops

(3.3)
3 reviews

📍 Austin, TX 78701, USA

📞 +1 512-917-7272

Customer reviews for this countertop supplier mention positive experiences with HD Laminate countertops and installation, along with a referral given to a customer. One review also mentions a negative phone experience involving a rude individual. A previous review includes a positive referral for a supplier of Formica Laminate.

🌳 Common Materials

HD Laminate,Formica Laminate

Quality Rating

Unknown

⏱️ Response Time

Not specified in reviews

📝 Common Complaints

Rudeness or impoliteness during phone service

🛡️ Warranties Offered

👥 Customer Service Rating

Fair

💰 Pricing Feedback

📋 Care Tips

View Details

Granite Countertops in Austin, USA

Encore Stone Studio | Austin Countertops - Countertop provider

Encore Stone Studio | Austin Countertops

(4.8)
73 reviews

📍 10220 Metropolitan Dr, Austin, TX 78758, USA

📞 +1 512-339-2300

The reviews for Encore Stone Studio highlight positive experiences with the company over many years. Customers consistently praise the quality of the products (particularly various natural stones like marble and quartzite), the excellent customer service characterized by knowledgeable and friendly staff (especially Lisa and Lee), the transparency in pricing and the wide selection of materials. Installation is noted as being of good quality. There are no explicit major complaints mentioned, although one user comments neutrally on the installation quality compared to others. The company emphasizes straightforward pricing and quick order fulfillment.

🌳 Common Materials

quartzite,marble,quartz

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

lifetime warranty

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report transparent pricing and many consider it competitive or excellent value for money.

📋 Care Tips

Unknown

View Details
Stratus Surfaces - Austin - Countertop provider

Stratus Surfaces - Austin

(5)
234 reviews

📍 16140 Bratton Ln #100, Austin, TX 78728, USA

📞 +1 512-795-1570

People say this countertop store offers a vast selection of natural and manufactured materials, including granite, quartzite, and marble slabs, as well as remnants. They highlight the clean, inviting showroom and the knowledgeable, helpful, and friendly staff. They also like the efficient and enjoyable experience, and the staff's patience and guidance throughout the selection process.

View Details
CRS Marble & Granite - Countertop provider

CRS Marble & Granite

(4.9)
101 reviews

📍 2301 Scarbrough Dr #360, Austin, TX 78728, USA

📞 +1 512-640-6401

Customer reviews consistently highlight positive experiences at CRS, praising the extensive selection of countertop materials including quartz, granite, marble, and quartzite. Highly rated aspects include knowledgeable and friendly customer service, particularly mentioning employees such as Kamil, Jamie, Woodie, Josh, Adam, Abby, and the owner. Positive feedback is given for the product quality, customer service responsiveness, and overall helpfulness. One reviewer mentions the venue being family-friendly. However, there is one mention of an item being sold out during a callback and another of delays due to contractor issues, where staff were supportive. No specific complaints about material quality are reported, but one reviewer notes initial issues with installation but had them resolved.

🌳 Common Materials

Quartz,Granite,Marble,Natural Stone,Quartzite

Quality Rating

Excellent (with one instance of minor delay noted, no negative quality complaints)

⏱️ Response Time

Mixed feedback: One review notes an earlier-than-expected sale of a requested item before order, suggesting potentially fast inventory turnover or limited stock; other positive reviews mention helpful and responsive staff but do not specify explicit response times for service calls.

📝 Common Complaints

Item already sold out upon callback,Delayed order/pickup due to contractor issue (staff held slab)

🛡️ Warranties Offered

None explicitly mentioned. The only 'guarantee' noted was personal owner intervention to resolve a customer issue, not a standard warranty or guarantee policy stated by the business.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback received. Descriptors used by reviewers include 'best service and material', 'best service', 'highest level of quality', 'pricey' (acknowledged by one reviewer but still satisfied despite cost).

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in any of the reviews.

View Details
AAA Countertops - Countertop provider

AAA Countertops

(4.9)
196 reviews

📍 4216 Felter Ln, Austin, TX 78744, USA

📞 +1 512-243-6821

People say this countertop store offers a wide variety of countertops, sinks, and provides excellent customer service. They also highlight the seamless and professional installation process, with many reviewers praising the communication and efficiency of the team.

View Details
Toor Stone Countertops - Countertop provider

Toor Stone Countertops

(4.9)
53 reviews

📍 7019 Burleson Rd Bldg 1, Austin, TX 78744, USA

📞 +1 512-698-1380

People say this countertop store creates stunning countertops with meticulous craftsmanship and attention to detail. They highlight the team's creativity, collaborative approach, and ability to work around challenges. They also like the quick turnaround time and efficient installation process.

View Details
Precision Granite & Stone - Countertop provider

Precision Granite & Stone

(4.9)
11 reviews

📍 1710 Bench Mark Dr, Austin, TX 78728, USA

📞 +1 512-294-6951

This review highlights the supplier's wide selection of countertop materials and the efficiency and precision of their installation service. Positive aspects mentioned include the speed of installation, meticulous attention to detail, thorough cleanup, and a final outcome described as excellent. Another review points out an owner's proactive involvement in resolving a specific product size issue.

🌳 Common Materials

Granite and stone counters

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

No information

📋 Care Tips

Not mentioned

View Details
BRZ Granite & Marble - Countertop provider

BRZ Granite & Marble

(4.6)
83 reviews

📍 15700 N Interstate Hwy 35, Austin, TX 78728, USA

📞 +1 512-566-4727

Reviews for BRZ Granite and Marble highlight predominantly positive experiences with the company's countertop services. Customers praise the quality of various materials, the skill of the installation teams, and the helpfulness and responsiveness of customer service representatives like Karen and Hilson. The business is described as a family-owned operation known for personalized attention and craftsmanship, which is recommended multiple times for both residential and commercial projects. One review mentions response times being notably quick, sometimes completed in under two weeks or even a week. The main criticism refers to a specific instance of measurement issues during installation, which was allegedly not adequately handled by the company.

🌳 Common Materials

granite,marble,quartz,quartzite

Quality Rating

Excellent

⏱️ Response Time

Typical service times mentioned are exceptionally fast, completed within weeks or even a week, though this is inferred from positive accounts.

📝 Common Complaints

One review mentioned issues with measurement accuracy during installation (spacing for the range).

🛡️ Warranties Offered

The topic of warranties is touched upon ('they did offer warranty') but specific details are not provided in the positive reviews. The negative review does mention a guarantee but indicates a lack of satisfactory resolution after an issue occurred, without specifying if a warranty was voided or applied in that case.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Great price paired with quality, professionalism, and customer service,Positive feedback regarding value for money is implied

📋 Care Tips

A brief mention regarding an outdoor granite countertop (looks amazing on my outdoor grill station) only incidentally confirms granite use, but no specific care tips were provided in the majority of positive reviews.

View Details
True Blue Surfaces - Countertop provider

True Blue Surfaces

(5)
44 reviews

📍 11102 Bluff Bend Dr, Austin, TX 78753, USA

📞 +1 512-599-4294

Customer reviews for True Blue Surfaces primarily highlight consistently positive experiences, focusing on professional service (particularly mentioning Tom Macaluso), high-quality installation, knowledgeable staff, and excellent customer support. Reviews frequently praise the company's seamless processes, clear communication, reasonable pricing compared to the area, wide material selection, and ability to meet project deadlines. There is a recurring theme of high satisfaction, with multiple repeat customers expressing intent to use the company again for future projects.

🌳 Common Materials

granite,quartz,porcelain,stone,marble

Quality Rating

Excellent

⏱️ Response Time

Reviews note the installers work efficiently and quickly, with no explicit details provided on pre-installation service call response times.

📝 Common Complaints

No genuine complaints are raised in the provided reviews. Some comments mention potential options (like wanting to see other granites) but these are not presented as problems with service or quality.

🛡️ Warranties Offered

No specific details about warranties or guarantees provided, quoted, or discussed in the reviews are present.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Multiple reviews mention competitive pricing and reasonable costs. Some note good value given the quality of work and materials.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details
Toluca Granite - Countertop provider

Toluca Granite

(4.7)
26 reviews

📍 8079 N Lamar Blvd #1, Austin, TX 78753, USA

📞 +1 512-317-6722

These reviews consistently describe a positive customer experience with this countertop supplier. Reviewers praise the quality of the countertop materials and installations across various types like granite and quartz. Excellent customer service is frequently mentioned, with staff noted for their helpfulness, promptness, and patience. The pricing is viewed as competitive and affordable, offering good value for money. While specific warranty details aren't always provided, one reviewer mentions a 10-year warranty was quoted. Potential customers should be aware that detailed care instructions for countertops aren't discussed in these reviews, and overall service appears consistently reliable and professional.

🌳 Common Materials

granite,quartz,marble,remnants

Quality Rating

Excellent

⏱️ Response Time

Fast / Prompt / Responsive

📝 Common Complaints

None explicitly mentioned in majority reviews.

🛡️ Warranties Offered

Standard warranties applicable to countertops and installation are mentioned, but specific details vary. A specific 10-year warranty was quoted in one review.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is consistently described as competitive, affordable, great value for money, and reasonably priced.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details
GNS Custom Stoneworks LLC - Countertop provider

GNS Custom Stoneworks LLC

(5)
20 reviews

📍 4250 Felter Ln Ste A, Austin, TX 78744, USA

📞 +1 737-300-2166

Customer reviews for GNS Custom Stoneworks consistently highlight a positive experience with their services, focusing on professionalism, prompt communication, and high-quality workmanship. The total process typically takes 2-4 weeks from initial quote to final installation, covering a range of materials including granite, quartz, Silestone, and dolomite. Potential customers praise the ability to handle complex projects and custom requirements, with many expressing strong satisfaction and likelihood to use the service again. No significant complaints were mentioned.

🌳 Common Materials

granite,quartz,Silestone,dolomite

Quality Rating

Excellent

⏱️ Response Time

Typically 2-4 weeks from quote to installation, including fabrication.

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered reasonable and honest, with perceived good value for money.

📋 Care Tips

Unknown

View Details
ATX Stone - Countertop provider

ATX Stone

(5)
57 reviews

📍 5001 Gonzales St, Austin, TX 78702, USA

📞 +1 512-584-3340

People say this countertop store offers high-quality stone benches, quartz countertops, and other stonework. They highlight the fair prices, quick service, and seamless installation process. They also like the responsive communication and punctual staff.

View Details
Austin Granite Direct - Countertop provider

Austin Granite Direct

(4.4)
74 reviews

📍 6600 Burleson Rd A-D, Austin, TX 78744, USA

📞 +1 512-825-5625

Customer reviews for Austin Granite Direct highlight a generally positive experience with their services. Potential customers can expect high-quality countertops (primarily quartz, granite, marble, and calcatta gold ultra), quick response times for service calls (typically 1-2 days), and professional installation. While the majority of reviews praise excellent customer service, a few mention instances of rudeness or errors. Competitively priced options are frequently mentioned, and while some care tips refer to granite sensitivity to knife edges, comprehensive care instructions are not widely discussed. Overall, the business appears reliable, with responsive staff, high-quality product selection, and meticulous installation based on the majority of feedback.

🌳 Common Materials

quartz,granite,marble,calcatta gold ultra

Quality Rating

Excellent

⏱️ Response Time

Typically 1-2 days for service calls or quotes.

📝 Common Complaints

Poor treatment/customer service by staff on some occasions,Issues with material degradation over time (scratches, knife damage),Measurement and vein matching errors (noted by designers)

🛡️ Warranties Offered

One-year product warranty,Lifetime structural warranty,Guarantees provided by specific team members like Blaine for detailed projects

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally noted as competitive, 'best price', or 'value for money'.

📋 Care Tips

One review mentions knife edges caused a reverse edge nick on granite.

View Details
MSI Austin - Countertop provider

MSI Austin

(4.5)
46 reviews

📍 2300-8 Scarbrough Dr, Austin, TX 78728, USA

📞 +1 737-243-7600

People say this countertop store offers a great selection of quartz, including super jumbo slabs. They highlight the stunning showroom and the helpful, attentive, and polite staff. They also like that the staff take the time to explain products and provide samples.

View Details
Austin's Custom Tops - Countertop provider

Austin's Custom Tops

(5)
24 reviews

📍 7700 State Hwy 71 #130, Austin, TX 78735, USA

📞 +1 512-501-5750

Customer reviews for Austin's Custom Tops are predominantly positive, highlighting professional and friendly service, high-quality installation, and the use of various materials including quartz, granite, and Silestone. Common praises include prompt responses, clean workspaces, and excellent customer service throughout the process.

🌳 Common Materials

Silestone,Quartz,Granite,Marble,Glass,Concrete

Quality Rating

Excellent

⏱️ Response Time

Customers frequently note quick responses and on-time installations.

📝 Common Complaints

Minor damages were mentioned in a few reviews but were resolved.

🛡️ Warranties Offered

No warranties or guarantees are specified in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers found the pricing to be fair or good value for money, with some noting competitive pricing.

📋 Care Tips

Silestone-specific care was mentioned, advising against heat and recommending coasters and trivets.

View Details
Austin Stone Works - Countertop provider

Austin Stone Works

(4.9)
27 reviews

📍 13810 N Interstate Hwy 35, Austin, TX 78728, USA

📞 +1 512-990-9800

Customer reviews for Austin Stone Works predominantly highlight exceptional quality of countertops and installation, outstanding customer service with positive feedback on communication and knowledge, and competitive pricing. The overall experience is overwhelmingly positive with mentions of granite being the most requested material and concerns mainly revolving around etching, minor flaws, and care requirements.

🌳 Common Materials

granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Minor flaws or imperfections noticed after installation.,Issues related to etching on marble/sinks.

🛡️ Warranties Offered

Mentioned warranties or guarantee of satisfaction, but specific terms not provided in reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing,Best price offered,Value for money

📋 Care Tips

Some mentioned potential maintenance costs or care requirements, specifically regarding etching for marble.

View Details
Victory Countertops Austin - Countertop provider

Victory Countertops Austin

(4.3)
108 reviews

📍 13560 Research Blvd, Austin, TX 78750, USA

📞 +1 512-386-1310

Reviews primarily highlight positive customer experiences. High praise is given to a staff member named Levi and his team for their expertise, communication, responsive service, and quality installation. Customers express satisfaction with the variety of materials offered, particularly Cambria quartz, granite, and quartzite slabs. The business offers competitive pricing and provides reasonable turnaround times for projects. Several reviewers appreciated the construction quality of the countertops, noting that even unexpected defects were corrected. One review details a notably strong endorsement.

🌳 Common Materials

Cambria,Quartz,Granite,Quartzite,Stainless Steel,Custom Slab

Quality Rating

Excellent

⏱️ Response Time

Very fast; Levi/Victory noted for quick scheduling and rapid installation, with a specific installer performing a 130-inch countertop install.

📝 Common Complaints

One reviewer mentioned a slight imperfection with levelness during delivery of their breakfast bar that the company addressed upon request, possibly as a service complaint/imperfection rather than a product defect description.,One specific negative review described an extremely disappointing experience (general dissatisfaction reported).

🛡️ Warranties Offered

No specific product or installation warranties are mentioned by the reviewers in the positive reviews. (A negative review mentions a company guarantee, but no details are provided).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers note pricing as reasonable, competitive, and providing value for money, with specific mention of Victory having the best prices compared to other stores.

📋 Care Tips

No specific care or maintenance tips are provided in the reviews.

View Details
Alpha Granite - Countertop provider

Alpha Granite

(4.8)
75 reviews

📍 915 W Howard Ln, Austin, TX 78753, USA

📞 +1 512-834-8746

Customer reviews for Alpha Granite consistently highlight a high level of satisfaction with the company. Potential customers are encouraged by feedback emphasizing the professionalism and expertise of the sales team and installation crew, the quality of materials such as quartz and solid surface countertops, and the generally satisfactory and efficient service experienced. The focus of positive comments centers on the ease of the selection process, meticulous installation, and excellent customer service. While specific details about average processing times or unique warranty features are not consistently mentioned across reviews, the overall impression is one of reliable service and quality craftsmanship.

🌳 Common Materials

Quartz,Solid Surface

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair pricing,Good value for money,Compared favorably to retail (e.g., Lowe's), suggesting transparency,Carefully explained options and costs

📋 Care Tips

View Details
Architectural Surfaces - Austin - Countertop provider

Architectural Surfaces - Austin

(4.8)
60 reviews

📍 401 Center Ridge Dr Suite 100, Austin, TX 78753, USA

📞 +1 512-264-7444

Reviews for Architectural Surfaces primarily laud the extensive selection of natural stone (including quartzite, granite, marble, and quartz) and highlight Connie as a particularly helpful and knowledgeable staff member on several occasions. Customers appreciate the knowledgeable team, the beautiful inventory display, and the helpful service in slab selection. However, the review with 4 stars notes dissatisfaction with pricing clarity.

🌳 Common Materials

Quartzite, granite, marble, and quartz are frequently mentioned materials appreciated by customers.

Quality Rating

Excellent

⏱️ Response Time

Staff and processes are consistently described as prompt and efficient (e.g., quick slab retrieval, smooth interactions without appointments, helpful Connie).

📝 Common Complaints

Unclear pricing information is cited by one reviewer.

🛡️ Warranties Offered

The review mentions "lifetime warranty" as what was guaranteed.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Limited feedback provided; one reviewer expressed dissatisfaction needing to know pricing before committing.

📋 Care Tips

No specific care or maintenance tips are explicitly mentioned in the reviews.

View Details
Graniteworks - Countertop provider

Graniteworks

(4.8)
17 reviews

📍 2011 Rutland Dr, Austin, TX 78758, USA

📞 +1 512-492-8677

Customer reviews highlight a generally positive experience with the business, citing professional staff, friendly service, clean installation, high-quality finishes, and good value. The company is praised for its expertise, wide selection of stone materials including granite, quartz, and marble, and its ability to coordinate timely projects. Some reviews commend the use of large slabs to reduce costs and meticulous cleanup. The reviews also note strong customer service contributing to an overall excellent experience, although one review mentions unprofessional staff as a potential issue.

🌳 Common Materials

Granite,Quartz,Marble,Stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unprofessional or incompetent staff/team

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good

📋 Care Tips

Unknown

View Details

Laminate Countertops in Austin, USA

AAA Countertops - Countertop provider

AAA Countertops

(4.9)
196 reviews

📍 4216 Felter Ln, Austin, TX 78744, USA

📞 +1 512-243-6821

People say this countertop store offers a wide variety of countertops, sinks, and provides excellent customer service. They also highlight the seamless and professional installation process, with many reviewers praising the communication and efficiency of the team.

View Details
Encore Stone Studio | Austin Countertops - Countertop provider

Encore Stone Studio | Austin Countertops

(4.8)
73 reviews

📍 10220 Metropolitan Dr, Austin, TX 78758, USA

📞 +1 512-339-2300

The reviews for Encore Stone Studio are predominantly positive, spanning many years of operation (over 10, 17, and even mentioning past names like Pacific Shores). Customers frequently praise the wide range and quality of materials (particularly natural stone like marble and quartzite), the customer service (highlighting specific employees like Lisa and Lee as knowledgeable, responsive, helpful, and excellent), the ease of the buying process, the upfront and transparent pricing, and the selection and advice offered. No significant issues or complaints are mentioned in these reviews.

🌳 Common Materials

marble,quartzite,granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in these reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers express strong approval for the transparent pricing, direct sales approach from the customer's perspective, and perception of getting good value for money.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in these reviews.

View Details
Cabinets, Countertops, Flooring - Countertop provider

Cabinets, Countertops, Flooring

(5)
56 reviews

📍 5800 W Slaughter Ln Suite 300, Austin, TX 78749, USA

📞 +1 512-400-4277

Customer reviews for Cabinets, Countertops, and Flooring highlight consistently positive experiences, emphasizing the high quality and professional execution of their work across various materials including countertops, floors, and cabinets. Customers praise the excellent communication, punctuality of staff like Josh, Caleb, and Jim, and the overall seamless service from consultation to installation. While the majority of feedback is complimentary, a few mentions note minor issues such as installation wait times and discrepancies in finish colors relative to product descriptions.

🌳 Common Materials

Quartz,Tile,Laminate,Hardwood,Luxury Vinyl,Cambria Quartz

Quality Rating

Excellent

⏱️ Response Time

Customers frequently report prompt communication and timely scheduling or project completion. One specific note mentions 3-4 days wait for product delivery causing a project delay.

📝 Common Complaints

Installation wait times due to product delivery,Color differences between finish and countertop

🛡️ Warranties Offered

false

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No explicit pricing complaints are mentioned, but the service is described as efficient without defaulting to a specific rating. General feedback focuses on value rather than cost.

📋 Care Tips

No specific care or maintenance tips are mentioned in the reviews.

View Details
MSI Austin - Countertop provider

MSI Austin

(4.5)
46 reviews

📍 2300-8 Scarbrough Dr, Austin, TX 78728, USA

📞 +1 737-243-7600

People say this countertop store offers a great selection of quartz, including super jumbo slabs. They highlight the stunning showroom and the helpful, attentive, and polite staff. They also like that the staff take the time to explain products and provide samples.

View Details
Cabinet Depot Austin - Countertop provider

Cabinet Depot Austin

(5)
51 reviews

📍 10609 Metric Blvd #100, Austin, TX 78758, USA

📞 +1 512-956-4770

People say this cabinet store offers a wide variety of cabinets and countertops at unbeatable prices, with many mentioning the knowledgeable and helpful staff who provide excellent customer service. They also highlight the smooth and enjoyable experience, with many praising the staff for their patience, attentiveness, and ability to understand their needs and style preferences.

View Details
Austin Stone Works - Countertop provider

Austin Stone Works

(4.9)
27 reviews

📍 13810 N Interstate Hwy 35, Austin, TX 78728, USA

📞 +1 512-990-9800

The collection of reviews encompasses a range of experiences from multiple customers with Austin Stone Works, a countertop supplier. The majority of positive reviews praise excellent quality countertops and workmanship, outstanding customer service characterized by knowledgeability, helpfulness, and responsiveness, and competitive or fair pricing coupled with value for money. Installation is frequently described as professional, precise, clean, and quick. Key common materials mentioned or recommended include granite, marble, quartz, and quartzite. Most reviews are highly positive overall, though a few caution about high costs and issues potentially stemming from changes (like management or ownership) over time, including service quality or warranty handling.

🌳 Common Materials

granite,marble,quartz,quartzite

Quality Rating

Excellent

⏱️ Response Time

Varies, but generally fast or prompt follow-up is praised; specific duration not consistently detailed

📝 Common Complaints

High cost or expensive price points mentioned,Occasional issues with finished product (flaws, bubbles, spills, minor imperfections) noted by a few customers at different times,Concerns or dissatisfaction mentioned regarding experiences after a sale of the company to new management

🛡️ Warranties Offered

Mention of warranties provided,A new company allegedly brags about covering parts and labor,Experience of the original company handling warranty claims

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback: Best price obtained, competitive pricing, value for money, fair pricing

📋 Care Tips

Basic care or avoidance of certain substances (like etching revealed in relevant repair case) was mentioned once, but no detailed care guidelines were consistently or prominently provided in the reviews

View Details
True Blue Surfaces - Countertop provider

True Blue Surfaces

(5)
44 reviews

📍 11102 Bluff Bend Dr, Austin, TX 78753, USA

📞 +1 512-599-4294

Overall, these reviews present a highly positive picture of True Blue Surfaces, focusing on the positive experiences of their customers. The service from the sales team (notably Tom) is consistently praised for being professional, knowledgeable, helpful, and efficient. Customers appreciate the wide selection of materials (including stone, granite, porcelain, and quartz), the quality of the countertops and installations (described as excellent, top-notch, and exceptional craftsmanship), and the smooth end-to-end process. Pricing is noted as competitive, with no hidden fees. The customer service and installation teams are described as friendly, prompt, and thorough with clean-up. While no specific complaints are mentioned, there is no explicit mention of specific warranty details. The reviews collectively indicate superior customer experience and product quality.

🌳 Common Materials

Stone,Granite,Porcelain,Quartz

Quality Rating

Excellent

⏱️ Response Time

Response to customer inquiries or issues was described as prompt, although specific average times were not provided. Installation time was noted to be typically quick.

📝 Common Complaints

No specific complaints were mentioned in the reviews.

🛡️ Warranties Offered

No details of specific warranties or guarantees were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as competitive and fair. Customers noted no hidden fees and found the value good compared to other shops.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details
Latera Architectural Surfaces - Countertop provider

Latera Architectural Surfaces

(5)
21 reviews

📍 Austin, TX 78701, USA

📞 +1 512-745-5849

Based on the provided reviews, Latera is a countertop supplier that specializes in Soapstone, with a secondary focus on Quartz and Vetrazzo. Customers consistently praise the quality of the materials, the service of staff members like Bo and Devin, and the overall selection. Positive feedback includes quick customer service, competitive pricing, and a broad inventory. No explicit information was found regarding warranty offerings, response times for service calls, specific care instructions, or any negative complaints.

🌳 Common Materials

Soapstone,Quartz,Vetrazzo

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None mentioned in the given reviews.

🛡️ Warranties Offered

None mentioned in the given reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reviews mention 'exceptional', 'super good', and 'AMAZING' pricing, with some customers highly recommending them as a cost-effective choice.

📋 Care Tips

No specific care or maintenance tips were mentioned in the provided reviews.

View Details
Precision Granite & Stone - Countertop provider

Precision Granite & Stone

(4.9)
11 reviews

📍 1710 Bench Mark Dr, Austin, TX 78728, USA

📞 +1 512-294-6951

Reviews highlight a supplier that offers a wide variety of countertop options, with positive feedback on customer service, attention to detail during installation, and the speed of installation. One review points out a limitation related to standard size offerings for non-standard installations. General inquiries about materials, pricing, warranties, care, response times, and service levels from other reviews do not appear to be addressed in the feedback provided.

🌳 Common Materials

None explicitly mentioned except for a half-wall threshold piece (not specifying material).

Quality Rating

Excellent

⏱️ Response Time

Typically fast.

📝 Common Complaints

Limited options for non-standard sizes (e.g., 7-inch threshold piece).,Two reviews otherwise have no associated text, limiting insight.

🛡️ Warranties Offered

Not mentioned.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Not mentioned.

📋 Care Tips

Not mentioned.

View Details
Austin Granite Direct - Countertop provider

Austin Granite Direct

(4.4)
74 reviews

📍 6600 Burleson Rd A-D, Austin, TX 78744, USA

📞 +1 512-825-5625

Customer reviews for Austin Granite Direct primarily highlight positive experiences with their products (especially quartz and granite) and service. Key themes include fast and friendly service with professional installation, competitive pricing offering good value, and generally high quality of materials and finish. While the majority express satisfaction, isolated reports of poor service, particularly regarding customer assistance and vein matching, exist. The company is not explicitly mentioned to offer standard written warranties, though the overall tone suggests satisfaction with their products. Potential customers seem to appreciate the selection, pricing, and process efficiency.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

poor customer service,rude staff,inability to match veins properly,errors in measurement leading to quality issues

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Good value for money

📋 Care Tips

No care or maintenance tips were explicitly mentioned in the reviews.

View Details
BRZ Granite & Marble - Countertop provider

BRZ Granite & Marble

(4.6)
83 reviews

📍 15700 N Interstate Hwy 35, Austin, TX 78728, USA

📞 +1 512-566-4727

Customer feedback for BRZ Granite and Marble frequently highlights positive experiences with customer service (especially Karen and Hilson), quality of installation, and the selection and quality of materials (like quartz, quartzite, granite, and marble). Customers have praised the team's attention to detail, responsiveness, and overall project management. However, a few reviews mention occasional issues with measurements or warranty responses, suggesting the customer service experience can vary slightly but is typically excellent. Recommended for countertop sourcing and installation.

🌳 Common Materials

quartz,quartzite,granite,marble,stone

Quality Rating

[object Object],[object Object]

⏱️ Response Time

Quickest response time mentioned is 'within a week' for project start and 'after hours' text response mentioned for Karen. Customer service responsiveness is particularly highlighted.

📝 Common Complaints

Measurement errors given as an example (range spacing).,Warranty claim process response time/potential delays mentioned.,Refusal to assist, ending interactions abruptly.

🛡️ Warranties Offered

10 Year Finish/Warranty typically mentioned (standard for stone).,The stone warranty is the most commonly mentioned guarantee, often lasting over a decade.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally perceived as having 'great price paired with quality', 'good value for money', offering 'great price' combined with quality and professionalism.

📋 Care Tips

No specific care or maintenance tips for countertops themselves are provided in the reviews. General satisfaction with the final outcome is expressed without detailing upkeep.

View Details
CRS Marble & Granite - Countertop provider

CRS Marble & Granite

(4.9)
101 reviews

📍 2301 Scarbrough Dr #360, Austin, TX 78728, USA

📞 +1 512-640-6401

The reviews present an overwhelmingly positive picture of the countertop supplier business. Customers praise the wide selection of materials available for viewing, highlighting a well-stocked and clean showroom. Excellent customer service is repeatedly mentioned, with staff members described as helpful, knowledgeable, friendly, and accommodating, often addressing customer needs proactively. The business is recommended for its selection, customer service, and overall quality of experience. While generally positive, one review mentions a momentary frustration due to a slab being sold, but this was resolved.

🌳 Common Materials

quartz,granite,marble,quartzite,quartz family (Calcutta Quartz mentioned),porcelain

Quality Rating

Excellent

⏱️ Response Time

Very Fast

📝 Common Complaints

Only one review mentioned mild frustration related to a specific instance where a chosen slab was already sold upon follow-up. Generally, no significant complaints about quality or service are expressed frequently.

🛡️ Warranties Offered

No explicit warranty details are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Favorable feedback regarding pricing, with customers describing it as 'beyond happy', 'great value', and 'working perfectly with budget'.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details
Total 3D Laminate LLC - Countertop provider

Total 3D Laminate LLC

(4.3)
18 reviews

📍 1814 Fleischer Dr Ste A, Austin, TX 78728, USA

📞 +1 512-961-5079

Customer reviews for this countertop supplier business present predominantly positive feedback, highlighting high-quality products, professional staff members, efficient project completion, and competitive pricing. Many reviewers specifically commend the quality of installations and the excellent customer service received throughout the process. Some reviews recommend the business for its reliability and craftsmanship. A minority of reviews, however, mention problems with installations not meeting expectations, including unfinished work in one case and unspecified errors attributed to material types in another, suggesting a few negative experiences to be aware of. Stone material is mentioned in the context of customer feedback.

🌳 Common Materials

Stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unfinished work due to errors,Specific mistakes not being fixed, impacting functionality (dishwasher size),Issues with different types of stones

🛡️ Warranties Offered

No mention

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good price mentioned,Positive generally assumed based on recommendations

📋 Care Tips

No mention provided in reviews

View Details
ATX Stone - Countertop provider

ATX Stone

(5)
57 reviews

📍 5001 Gonzales St, Austin, TX 78702, USA

📞 +1 512-584-3340

People say this countertop store offers high-quality stone benches, quartz countertops, and other stonework. They highlight the fair prices, quick service, and seamless installation process. They also like the responsive communication and punctual staff.

View Details
Victory Countertops Austin - Countertop provider

Victory Countertops Austin

(4.3)
108 reviews

📍 13560 Research Blvd, Austin, TX 78750, USA

📞 +1 512-386-1310

Online reviews for Victory Countertops highlight numerous positive experiences, including interactions with staff (specifically Levi) who receive praise for their expertise, communication, and responsiveness. Significant emphasis is placed on the quality of materials and installations, the speed and efficiency noted across various project sizes, and the competitive pricing. One negative experience exists but is separate from the majority of positive feedback.

🌳 Common Materials

Cambria (Quartz),Granite,Quartz (specific product like 'remnant')

Quality Rating

Excellent

⏱️ Response Time

Generally quick, with praise for responsiveness, fast communication, and relatively fast installation times.

📝 Common Complaints

Unknown (limited negative feedback from a single review that appears separate from the rest of the data discussing positive experiences over time).

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Approximately three-quarters of the reviews specifically mention price or value, indicating satisfaction with the cost, quality-to-price ratio, or competitive pricing.

📋 Care Tips

Unknown

View Details
Austin's Custom Tops - Countertop provider

Austin's Custom Tops

(5)
24 reviews

📍 7700 State Hwy 71 #130, Austin, TX 78735, USA

📞 +1 512-501-5750

Customer reviews for Austin's Custom Tops highlight consistently positive experiences across multiple projects. Potential customers can expect professional, responsive service from Kevin and his team, prompt and skilled installation for countertops including quartz, silestone, and granite. Installations are praised for quality craftsmanship and accurate material matching. The company is frequently recommended for its customer service efficiency, project management, fair pricing, and overall job quality. No recurring significant complaints are noted in these reviews.

🌳 Common Materials

quartz,silestone,granite

Quality Rating

Excellent

⏱️ Response Time

Responsive and prompt (e.g., quick initial visits, measuring promptly, efficient scheduling)

📝 Common Complaints

🛡️ Warranties Offered

No warranties or guarantees are explicitly mentioned or discussed in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as fair, reasonable, and competitive.

📋 Care Tips

No specific product care or maintenance tips are explicitly provided in the reviews.

View Details
Toor Stone Countertops - Countertop provider

Toor Stone Countertops

(4.9)
53 reviews

📍 7019 Burleson Rd Bldg 1, Austin, TX 78744, USA

📞 +1 512-698-1380

People say this countertop store creates stunning countertops with meticulous craftsmanship and attention to detail. They highlight the team's creativity, collaborative approach, and ability to work around challenges. They also like the quick turnaround time and efficient installation process.

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Stratus Surfaces - Austin - Countertop provider

Stratus Surfaces - Austin

(5)
234 reviews

📍 16140 Bratton Ln #100, Austin, TX 78728, USA

📞 +1 512-795-1570

People say this countertop store offers a vast selection of natural and manufactured materials, including granite, quartzite, and marble slabs, as well as remnants. They highlight the clean, inviting showroom and the knowledgeable, helpful, and friendly staff. They also like the efficient and enjoyable experience, and the staff's patience and guidance throughout the selection process.

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Legacy Granite and Cabinets Designs - Countertop provider

Legacy Granite and Cabinets Designs

(4.7)
101 reviews

📍 703 Victor St, Austin, TX 78753, USA

📞 +1 512-300-7799

Customer reviews highlight a consistently positive experience with Legacy Granite, praising their quality workmanship, efficient service, and competitive pricing. Antonio is frequently credited with handling projects professionally and delivering exceptional results. Installations are completed quickly, often within days, though some quotes mention turnarounds taking less than a week. The business emphasizes professionalism, quality, and customer satisfaction through testimonials from multiple users. They utilize updated safety measures like mask-wearing during the COVID-19 pandemic. While specific warranties are less commonly mentioned, the focus remains on quality, timely service, and affordable pricing.

🌳 Common Materials

granite,quartz,quartzite

Quality Rating

Excellent

⏱️ Response Time

Hours to a few days for quotes, installation confirmed within 'a couple of days' or up to 'within a week'; installs completed quickly.

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Not discussed in the reviews; focus is on quality, selection, and customer service.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers find pricing to be 'affordable, affordable', 'the best I could find in the city', 'great prices, especially for smaller jobs', 'competitively priced', and 'high-quality service with great pricing'.

📋 Care Tips

Unknown

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Austin Tops - Countertop provider

Austin Tops

(4.6)
36 reviews

📍 7700 Danz Blvd, Austin, TX 78724, USA

📞 +1 512-905-8446

Customer reviews consistently praise Austin Tops for their professional service, high-quality countertop installations, and competitive pricing. The company is frequently associated with specific customer service representatives, notably Ty, who is lauded for his responsiveness and workmanship. A variety of natural stone materials, particularly granite and quartz, appear in the requests and successful installations mentioned. The installation process is noted for its speed and smooth execution in several accounts, often completed within a short timeframe. While not explicitly detailed, the reviews convey a high degree of customer satisfaction with the overall experience.

🌳 Common Materials

granite,quartz,stone (general),soapstone

Quality Rating

Excellent

⏱️ Response Time

Reviews frequently mention fast response times (e.g., immediate response, quick response was quick) and quick completion times for installations (e.g., within a week, fast turnaround).

📝 Common Complaints

Few complaints were mentioned or clearly extractable from the provided reviews, except for a reference to a prior negative experience with a different provider.

🛡️ Warranties Offered

No specific warranty or guarantee information was provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback indicates competitive pricing, value for money, and recognition of the 'best price' and 'great value' offered.

📋 Care Tips

No specific care or maintenance tips for the countertops were explicitly mentioned in the reviews.

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Marble Countertops in Austin, USA

Stratus Surfaces - Austin - Countertop provider

Stratus Surfaces - Austin

(5)
234 reviews

📍 16140 Bratton Ln #100, Austin, TX 78728, USA

📞 +1 512-795-1570

People say this countertop store offers a vast selection of natural and manufactured materials, including granite, quartzite, and marble slabs, as well as remnants. They highlight the clean, inviting showroom and the knowledgeable, helpful, and friendly staff. They also like the efficient and enjoyable experience, and the staff's patience and guidance throughout the selection process.

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AAA Countertops - Countertop provider

AAA Countertops

(4.9)
196 reviews

📍 4216 Felter Ln, Austin, TX 78744, USA

📞 +1 512-243-6821

People say this countertop store offers a wide variety of countertops, sinks, and provides excellent customer service. They also highlight the seamless and professional installation process, with many reviewers praising the communication and efficiency of the team.

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BRZ Granite & Marble - Countertop provider

BRZ Granite & Marble

(4.6)
83 reviews

📍 15700 N Interstate Hwy 35, Austin, TX 78728, USA

📞 +1 512-566-4727

Customer reviews for BRZ Granite and Marble generally highlight positive experiences centered around the quality of countertops (materials like Quartz, Quartzite, Granite, and Marble), professional and attentive customer service from staff like Karen and Jonathan, timely installation services, and the value provided. However, one review mentions issues with post-installation customer service and measurement accuracy, though this is isolated and does not appear to be the most common feedback.

🌳 Common Materials

Quartz,Quartzite,Granite,Marble

Quality Rating

Excellent

⏱️ Response Time

Prompt

📝 Common Complaints

Post-installation customer service issues,Measurement errors during fabrication

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback given regarding competitive pricing combined with quality.

📋 Care Tips

Unknown

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Alpha Granite - Countertop provider

Alpha Granite

(4.8)
75 reviews

📍 915 W Howard Ln, Austin, TX 78753, USA

📞 +1 512-834-8746

Customer reviews for Alpha Granite consistently praise the company's customer service, installation quality, and product selection. Potential customers can expect a smooth process from initial selection and templating to final installation. Common materials include Quartz and solid surface, and while specific warranties aren't detailed, the reviews emphasize high quality and attention to detail. The service received by both sales representatives (identified by first name) and the installation team is frequently highlighted as excellent.

🌳 Common Materials

Quartz,Solid Surface,Granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None

🛡️ Warranties Offered

None

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good value for money

📋 Care Tips

Proper cleaning with non-abrasive cleaners, use of appropriate caustic solutions

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True Blue Surfaces - Countertop provider

True Blue Surfaces

(5)
44 reviews

📍 11102 Bluff Bend Dr, Austin, TX 78753, USA

📞 +1 512-599-4294

Based on the reviews provided, the customer feedback highlights numerous positive aspects including professional interactions with staff (particularly Tom and Nicole), high-quality installation and craftsmanship, excellent communication throughout the process, and a wide selection of materials for customization. Customers repeatedly praised the ease of the entire experience, from initial consultation to final product installation, noting the staff's helpfulness, expertise, and lack of pressure. Discussions about pricing often positioned True Blue Surfaces as competitive or offering good value compared to other suppliers in the area. The installation teams were consistently described as thorough, completing work within expected timeframes, and leaving the work area clean. While specific details about warranties, average response times, common problems, or corner/edge care tips were not consistently mentioned in these reviews, the overall experience was overwhelmingly positive and recommended.

🌳 Common Materials

granite,quartz,porcelain,tile

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive compared to other local suppliers; considered good value for money.

📋 Care Tips

No specific care tips for the specific types of countertops (quartz, granite, porcelain, tile) used were mentioned in these reviews.

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MSI Austin - Countertop provider

MSI Austin

(4.5)
46 reviews

📍 2300-8 Scarbrough Dr, Austin, TX 78728, USA

📞 +1 737-243-7600

People say this countertop store offers a great selection of quartz, including super jumbo slabs. They highlight the stunning showroom and the helpful, attentive, and polite staff. They also like that the staff take the time to explain products and provide samples.

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Victory Countertops Austin - Countertop provider

Victory Countertops Austin

(4.3)
108 reviews

📍 13560 Research Blvd, Austin, TX 78750, USA

📞 +1 512-386-1310

The reviews generally reflect a positive experience with the business, typically highlighting the work of an individual named Levi and his team. Praise is frequently expressed for the installation quality, customer service, speed of service (especially installation), specific material choices (Cambria, quartz, granite), and competitive pricing. One review explicitly states a negative experience without clear details other than referencing the owner.

🌳 Common Materials

Cambria,Quartz, Granite

Quality Rating

Excellent

⏱️ Response Time

Levi and his team were praised for their responsiveness to questions (e.g., 'patient and explained', 'responded to MANY questions', 'very responsive'), speed of installation and communication (e.g., 'fast at communication', 'scheduled according to our availability', 'project happened fast', 'installed extremely fast', 'turn around time on delivery was incredible'), and ability to handle complex projects (e.g., '130 inch single slab with a sink', 'complex renovate'). However, no direct numerical time was mentioned.

📝 Common Complaints

One review explicitly states a 'Terrible Experience' but does not specify the nature of the issue or any details. No further common complaints were identified across the vast majority of positive reviews.

🛡️ Warranties Offered

No specific details regarding warranties or guarantees were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is mentioned as 'reasonable', 'best price', and 'value for money'. One reviewer noted they got the best price compared to multiple stores, while another stated the price was 'reasonable'. No reviews suggest overpricing or hidden fees.

📋 Care Tips

No care, cleaning, or maintenance tips for the countertops themselves were explicitly mentioned in the reviews.

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ATX Stone - Countertop provider

ATX Stone

(5)
57 reviews

📍 5001 Gonzales St, Austin, TX 78702, USA

📞 +1 512-584-3340

People say this countertop store offers high-quality stone benches, quartz countertops, and other stonework. They highlight the fair prices, quick service, and seamless installation process. They also like the responsive communication and punctual staff.

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Precision Granite & Stone - Countertop provider

Precision Granite & Stone

(4.9)
11 reviews

📍 1710 Bench Mark Dr, Austin, TX 78728, USA

📞 +1 512-294-6951

Customer reviews highlight positive aspects such as a wide selection of countertop options and prompt installation services. One detailed review notes the quality of work and thorough cleanup, while another references the owner. A primary concern mentioned in separate reviews is the need for customized stone thresholds or pieces.

🌳 Common Materials

Granite,Threshold Stones

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Inability to provide non-standard pieces like 7-inch wide thresholds

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good

📋 Care Tips

Unknown

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Graniteworks - Countertop provider

Graniteworks

(4.8)
17 reviews

📍 2011 Rutland Dr, Austin, TX 78758, USA

📞 +1 512-492-8677

Customer reviews for the countertop supplier highlight generally positive experiences with professional installation crews, high-quality countertops (including granite, quartz, and marble), friendly and expert customer service, and reasonable pricing. The business is noted for its wide selection and efficient project management. Potential customers should be aware of one negative review citing unprofessional service, though no other significant issues were raised repeatedly in the majority of positive reviews. Response times, warranties, care instructions, and specific quality installation ratings were not consistently mentioned across multiple reviews.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unprofessional/incompetent staff

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Reasonable value for money

📋 Care Tips

Unknown

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Lackstone Marbles & Granites - Countertop provider

Lackstone Marbles & Granites

(4.6)
12 reviews

📍 2200 Denton Dr Suite-114, Austin, TX 78758, USA

📞 +1 512-832-5252

Customers report positive experiences with selections of granite, quartz, marble, and quartzite slabs. Reviews frequently praise the quality of products, the helpfulness and professionalism of the staff (particularly noted for customer service), and the value for money. Some highlight quick responses from sales personnel. Only one review mentioned a requirement to know a fabricator for projects. No specific customer service or warranty ratings are explicitly provided in the majority of reviews, though installations are generally praised.

🌳 Common Materials

granite,quartz,marble,quartzite

Quality Rating

Excellent

⏱️ Response Time

Fast (at least one mention)

📝 Common Complaints

Requirement to have/confirm a fabricator for projects (not explicitly a complaint, but a process point).

🛡️ Warranties Offered

No warranty information is mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Priced as 'reasonable', 'low price', 'best prices', and 'best value', often compared favorably to other suppliers.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the provided reviews.

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GNS Custom Stoneworks LLC - Countertop provider

GNS Custom Stoneworks LLC

(5)
20 reviews

📍 4250 Felter Ln Ste A, Austin, TX 78744, USA

📞 +1 737-300-2166

Customer reviews for GNS Custom Stoneworks highlight a consistently positive experience, with praise for the speed and efficiency of the installation process, which typically takes 2-2.5 weeks from quote to completion, and for the professionalism of the team. Materials commonly used include granite, quartz, Silestone, and dolomite, with final products described as exceeding expectations. Pricing is noted as reasonable, and customer service is frequently commended as excellent and responsive. No significant complaints are mentioned, but details on warranties, response time, or care instructions are not frequently discussed.

🌳 Common Materials

granite,quartz,Silestone,dolomite

Quality Rating

Excellent

⏱️ Response Time

Responses indicate a typical process duration of 2-2.5 weeks with quick communication, but specific average response times (e.g., call or quote turnaround) are not detailed in the reviews.

📝 Common Complaints

No complaints are mentioned in the provided reviews; all feedback focuses on positive experiences.

🛡️ Warranties Offered

No warranties or guarantees are explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report pricing as reasonable and the value for money as good, especially given the quality workmanship.

📋 Care Tips

No advice or tips on maintaining or caring for countertops are provided in the reviews.

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Toor Stone Countertops - Countertop provider

Toor Stone Countertops

(4.9)
53 reviews

📍 7019 Burleson Rd Bldg 1, Austin, TX 78744, USA

📞 +1 512-698-1380

People say this countertop store creates stunning countertops with meticulous craftsmanship and attention to detail. They highlight the team's creativity, collaborative approach, and ability to work around challenges. They also like the quick turnaround time and efficient installation process.

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Architectural Surfaces - Austin - Countertop provider

Architectural Surfaces - Austin

(4.8)
60 reviews

📍 401 Center Ridge Dr Suite 100, Austin, TX 78753, USA

📞 +1 512-264-7444

Customer reviews for Architectural Surfaces highlight positive experiences with materials selection and project collaboration. Potential customers frequently mention the helpful staff (notably Connie), especially those knowledgeable in guiding through choices, positive inventory presentations (climate-controlled warehouse with organized displays), handling of appointments (flexibility for walk-ins), and overall emphasis on showcasing high-quality materials like quartzite. While quality and customer service are generally praised, specific pricing determinations are sometimes delayed, and clarifying warranty details is not explicitly requested in complaints.

🌳 Common Materials

quartzite,quartz,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Generally quick or not an issue; staff noted for prompt communication.

📝 Common Complaints

Uncertainty regarding final pricing before ordering, requested but not thoroughly addressed in reviews.

🛡️ Warranties Offered

No specific details regarding warranties for materials or installation are mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Satisfaction with pricing potential exists (frequently not specified); some customers queried price points, contributing to 4-star ratings due to delays in receiving quote information.

📋 Care Tips

No specific countertop care or maintenance tips were provided in the reviews.

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Austin Stone Works - Countertop provider

Austin Stone Works

(4.9)
27 reviews

📍 13810 N Interstate Hwy 35, Austin, TX 78728, USA

📞 +1 512-990-9800

The reviews for Austin Stone Works are predominantly positive. Customers repeatedly praise the company's craftsmanship, installation quality, knowledgeable team members, and excellent customer service. The company is praised for its clarity, timeliness, professional and courteous staff, and ability to deliver according to expectations. While some reviews mention high costs for certain materials, others highlight competitive pricing. A few negative reviews exist describing poor service and reputational issues following a business acquisition.

🌳 Common Materials

granite,marble (venetian marble specifically mentioned for etching)

Quality Rating

Excellent

⏱️ Response Time

Unknown (reviews typically describe responsiveness but do not quantify average time)

📝 Common Complaints

High cost/price for countertops/materials (noted in the review describing negative experience and in others as a context for positive experiences),Poor scheduling/delay (mentioned in a negative review)

🛡️ Warranties Offered

Unknown (None mentioned explicitly in any review)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered good value for money and competitive, although some customers feel the costs are high for certain materials

📋 Care Tips

Yes. Reviews include advice regarding the potential for damage from etching (marble) and provide examples (Kim advising away from certain substances after accidental damage)

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Encore Stone Studio | Austin Countertops - Countertop provider

Encore Stone Studio | Austin Countertops

(4.8)
73 reviews

📍 10220 Metropolitan Dr, Austin, TX 78758, USA

📞 +1 512-339-2300

Encore Stone Studio, operating for nearly two decades, receives consistent positive feedback regarding the quality and breadth of their natural stone selection, particularly quartzite and marble. Over 20 years of operation are mentioned, highlighting longevity. Customers praise the knowledgeable service staff, especially Lisa and Lee, attributing their positive experiences to helpfulness, expertise, clear communication (including transparent pricing), and the extensive variety of materials. The selection is frequently highlighted as superior to other Austin area providers. No significant negative feedback or specific complaints are mentioned in the provided reviews. Warranties are not explicitly discussed. The store is described as spacious and aesthetically pleasing.

🌳 Common Materials

quartzite,marble,quartz

Quality Rating

Excellent

⏱️ Response Time

Not specified explicitly, but repeatedly mentioned as very fast and responsive ("responsive", "knowledgeable", "phenomenal to work with")

📝 Common Complaints

🛡️ Warranties Offered

None mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Highly praised for transparent pricing and fair base prices. "Only stone place that was clear and up-front about pricing", "only one we've found with truly transparent pricing". Contrast with other places described as having "usual nonsense" regarding pricing.

📋 Care Tips

Care/maintenance tips were not mentioned in the reviews.

View Details
Legacy Granite and Cabinets Designs - Countertop provider

Legacy Granite and Cabinets Designs

(4.7)
101 reviews

📍 703 Victor St, Austin, TX 78753, USA

📞 +1 512-300-7799

Reviews frequently mention the installation and fabrication services provided by the business, often highlighting the 'Antonio' as the owner or primary contact. Installation speed (mentioning turnarounds of days or weeks) is a recurring theme, frequently complimenting the professionalism, quality, and pricing of the countertops (including materials like quartz, quartzite, and granite) and staff members like 'Jenny'. Positive feedback extends to customer service, responsiveness, and the selection of materials available. The ethical and knowledgeable approach of the owner ('Antonio') is acknowledged.

🌳 Common Materials

quartz,quartzite,granite

Quality Rating

Excellent

⏱️ Response Time

Average (within days for quotes, under a week for install often mentioned)

📝 Common Complaints

No common complaints mentioned in the reviews.

🛡️ Warranties Offered

The presence of a warranty (particularly a 5-year warranty for quartz) is mentioned as a positive aspect but details (like type and duration) are not specified in all reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is frequently described as being at an "affordable", "best", or "competitive" price level.

📋 Care Tips

No general care or maintenance tips for countertops are provided in the reviews.

View Details
Austin Granite Direct - Countertop provider

Austin Granite Direct

(4.4)
74 reviews

📍 6600 Burleson Rd A-D, Austin, TX 78744, USA

📞 +1 512-825-5625

Customer reviews for Austin Granite Direct highlight a strong emphasis on customer service, installation quality, and competitive pricing. Common praises include responsive staff, friendly and thorough installation crews, a wide selection of materials (especially quartz and granite), and efficient project execution. Some feedback includes concerns about consistency, though specific negative experiences are reported only in isolated reviews. Potential customers interested in countertop installation can expect a streamlined process with a focus on customer satisfaction.

🌳 Common Materials

Quartz,Granite,Marble,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Re: ID,Staff rudeness,Vein matching issues

🛡️ Warranties Offered

Not Documented

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Value for money: Competitive, lower prices compared to others mentioned

📋 Care Tips

Not Documented

View Details
Toluca Granite - Countertop provider

Toluca Granite

(4.7)
26 reviews

📍 8079 N Lamar Blvd #1, Austin, TX 78753, USA

📞 +1 512-317-6722

This feedback focuses on the positive experiences with Toluca Granite as a countertop supplier. Customers repeatedly praise the quality of installation, the responsiveness of the staff (especially mentioning Nancy, Lettie, Lily, and Lauren positively), and the professionalism throughout the process. The business is noted for great customer service and competitive pricing. Different countertop materials offered include granite, quartz, marble, and remnants (pre-cut pieces). Positive feedback highlights the final results and value for money, with no top-to-bottom difficulties explicitly mentioned.

🌳 Common Materials

granite,quartz,marble,remnants

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Good

💰 Pricing Feedback

competitive pricing,affordable prices,good price

📋 Care Tips

View Details

Quartz Countertops in Austin, USA

Stratus Surfaces - Austin - Countertop provider

Stratus Surfaces - Austin

(5)
234 reviews

📍 16140 Bratton Ln #100, Austin, TX 78728, USA

📞 +1 512-795-1570

People say this countertop store offers a vast selection of natural and manufactured materials, including granite, quartzite, and marble slabs, as well as remnants. They highlight the clean, inviting showroom and the knowledgeable, helpful, and friendly staff. They also like the efficient and enjoyable experience, and the staff's patience and guidance throughout the selection process.

View Details
Austin Granite Direct - Countertop provider

Austin Granite Direct

(4.4)
74 reviews

📍 6600 Burleson Rd A-D, Austin, TX 78744, USA

📞 +1 512-825-5625

Customer reviews for Austin Granite Direct predominantly highlight positive experiences with the company, particularly praising the quality of their quartz countertops, fair pricing, and efficient, friendly customer service and installation. Most reviews recommend the company due to its speed, expertise, and high-quality finishes. While positive feedback dominates, a couple of reviews mention specific concerns regarding customer service impatience or material matching, although these appear niche.

🌳 Common Materials

quartz,granite,quartzite,marble,calcatta gold

Quality Rating

Excellent

⏱️ Response Time

Fast and Responsive (General Impression)

📝 Common Complaints

Insufficient customer service attention/drudeness (Niche),Potential issues with matching veins (Niche)

🛡️ Warranties Offered

No specific standard warranties mentioned.,Customer comments imply satisfaction with workmanship, potentially implicit guarantee

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, with comments about good value, affordability, and competitive pricing.

📋 Care Tips

Knife reverse edge application noted (lowered edge on granite)

View Details
Toor Stone Countertops - Countertop provider

Toor Stone Countertops

(4.9)
53 reviews

📍 7019 Burleson Rd Bldg 1, Austin, TX 78744, USA

📞 +1 512-698-1380

People say this countertop store creates stunning countertops with meticulous craftsmanship and attention to detail. They highlight the team's creativity, collaborative approach, and ability to work around challenges. They also like the quick turnaround time and efficient installation process.

View Details
Alpha Granite - Countertop provider

Alpha Granite

(4.8)
75 reviews

📍 915 W Howard Ln, Austin, TX 78753, USA

📞 +1 512-834-8746

Customer reviews consistently describe highly positive experiences with Alpha Granite, focusing on excellent customer service from sales personnel, knowledgeable team members, and professional installation for various countertop projects including kitchen, bathroom, and home remodels. Positive feedback highlights high-quality countertops and installation, efficient and communicative service, and favorable pricing comparisons. No customer complaints or negative experiences are mentioned in the reviews. The services cover a range of materials including Quartz, Granite, Solid Surface, and custom designs. Project timelines and pricing details are not explicitly detailed in the reviews.

🌳 Common Materials

Quartz,Granite,Solid Surface

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Not specified

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive: Praiseworthy honesty and efficiency in the quoting/design process.

📋 Care Tips

No care or maintenance tips for countertops mentioned

View Details
Victory Countertops Austin - Countertop provider

Victory Countertops Austin

(4.3)
108 reviews

📍 13560 Research Blvd, Austin, TX 78750, USA

📞 +1 512-386-1310

Customer reviews indicate generally positive experiences with this countertop supplier, particularly praising the quality of the countertops and installation. The business (Victory Countertops or Levi & Team) is noted for excellent customer service, knowledgeable staff, and efficient communication. Potential customers are advised that Levi or his team are key personnel often credited with outstanding work. Common materials chosen appear to include Cambria, quartz, and Caesarstone. Response times are frequently described as fast or quick. The pricing is highlighted by some as excellent value or the best available. One negative review mentions specific issues with a recent installation, including a damaged sink edge and potential slanting problem.

🌳 Common Materials

Cambria,quartz,Caesarstone,granite,Lamont,marble,concrete

Quality Rating

Excellent

⏱️ Response Time

Very fast or quick; responsiveness, flexibility, and quick installation are frequently highlighted

📝 Common Complaints

Damaged edge finish or sink edge damage on installation.,Minor noise/dust during material cutting or installation.,Inadvertently embellished delivery/installation timetables (when things didn't meet their fast schedule).

🛡️ Warranties Offered

High-end warranties are frequently mentioned (specifically for Caesarstone - 10 years; Cambria - 15 years, sink included). A standard warranty is associated with the material.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Prices are described as excellent value, the best available, reasonable, or competitive.

📋 Care Tips

No general care or maintenance tips are mentioned in the reviews.

View Details
Legacy Granite and Cabinets Designs - Countertop provider

Legacy Granite and Cabinets Designs

(4.7)
101 reviews

📍 703 Victor St, Austin, TX 78753, USA

📞 +1 512-300-7799

Customer reviews for Legacy Granite predominantly express high levels of satisfaction with the company's services. Potential clients can expect a business known for professional communication, skilled installation, and high-quality work, particularly in quartz and granite countertops. While most reviews are positive, one reviewer mentions a missed appointment. Standard business practices like meeting clients or text/call consultations are implied. Materials like quartzite and various remnants are also mentioned, with no negative feedback provided regarding product quality, warranties, or pricing in the given reviews.

🌳 Common Materials

Quartz,Granite,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Very Fast, Less than a week for quotes and installation. Immediate meetings sometimes arranged due to circumstances.

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers noted competitive pricing, best prices for remnants found elsewhere, and good value for money.

📋 Care Tips

View Details
Toluca Granite - Countertop provider

Toluca Granite

(4.7)
26 reviews

📍 8079 N Lamar Blvd #1, Austin, TX 78753, USA

📞 +1 512-317-6722

Customer reviews for Toluca Granite highlight a range of positive experiences, including professional service, timely communication, high-quality installations, and various materials used (granite, quartz, marble, etc.). They are described as a one-stop shop offering supply, fabrication, and installation, often assisting with related services like painting. Most reviews praise prompt response times, courteous staff, competitive pricing, and high-quality finishes. Projects range from countertops for kitchens, bathrooms, offices, and custom features like coffee tables. The business is frequently recommended for remodels and new installations. One limitation mentioned is a potential reliance on remnants for cost savings.

🌳 Common Materials

granite,quartz,marble,slab,stone,soapstone,concrete

Quality Rating

Excellent

⏱️ Response Time

Excellent (staff replied quickly to emails, responded promptly to service calls/scheduling)

📝 Common Complaints

Limited mentions of specific, recurring complaints. Some noted the potential for cost savings by using remnants.

🛡️ Warranties Offered

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👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is generally considered good, competitive, and reasonably priced. Some appreciate the value, especially regarding remnants, while others simply find it affordable.

📋 Care Tips

Limited detailed care tips are provided in the reviews. One reviewer mentioned Toluca Granite provided care instructions upon request, suggesting basic maintenance advice is offered.

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True Blue Surfaces - Countertop provider

True Blue Surfaces

(5)
44 reviews

📍 11102 Bluff Bend Dr, Austin, TX 78753, USA

📞 +1 512-599-4294

Reviews for True Blue Surfaces consistently highlight positive experiences led by Tom. Key strengths cited include excellent customer service from sales and Tom, high-quality installation by a courteous and efficient team, and knowledgeable staff aiding material selection across granite, quartz, and porcelain options. Competitive pricing is frequently mentioned. Some reviews refer to lifetime warranties. Terms like CAD design and responsive customer service improve the experience.

🌳 Common Materials

granite,quartz,porcelain

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Lifetime warranty mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback about competitive and reasonable pricing.

📋 Care Tips

Unknown

View Details
ATX Stone - Countertop provider

ATX Stone

(5)
57 reviews

📍 5001 Gonzales St, Austin, TX 78702, USA

📞 +1 512-584-3340

People say this countertop store offers high-quality stone benches, quartz countertops, and other stonework. They highlight the fair prices, quick service, and seamless installation process. They also like the responsive communication and punctual staff.

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Austin's Custom Tops - Countertop provider

Austin's Custom Tops

(5)
24 reviews

📍 7700 State Hwy 71 #130, Austin, TX 78735, USA

📞 +1 512-501-5750

Austin's Custom Tops (also known as ACTS) appears to be a supplier and installer of countertops with a strong reputation for excellent quality, professional service, and timely project completion. Customer reviews consistently praise the craftsmanship, knowledge of staff (particularly Kevin Hennessee and Shaun), ease of the overall process, and friendly interactions. Common materials mentioned or installed include granite, quartz, and Silestone. The business emphasizes professional customer service and has a good track record of meeting or exceeding customer expectations based on the reviews provided.

🌳 Common Materials

granite,quartz,Silestone

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

No significant issues or common complaints were mentioned in the reviews.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback on pricing was mixed or neutral but predominantly positive. Several reviews noted that prices were fair or competitive, and one mentioned being able to beat a competitor's price. No reviews commented on pricing being too high or low.

📋 Care Tips

Reviews did not systematically provide specific care or maintenance tips for different countertop materials.

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Austin Stone Works - Countertop provider

Austin Stone Works

(4.9)
27 reviews

📍 13810 N Interstate Hwy 35, Austin, TX 78728, USA

📞 +1 512-990-9800

Reviews for Austin Stone Works consistently highlight positive experiences. Customers praise the high quality of countertops and installation craftsmanship, the professionalism and knowledge of the staff (particularly Kim Hauger and Judi), excellent customer service, clear communication, and competitive pricing. Installation is frequently noted as clean and precise. Most reviews are very positive, though a few mention isolated issues like minor flaws, specific instances of shadiness or disputes, or problems arising from deals made by previous ownership.

🌳 Common Materials

granite,marble,quartzite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Issues perceived by one customer with personnel/service after a sale (specific negative reference only in context of a situation resolved b),Compensation for an issue with a third party contractor handled by staff,Minor flaw in a specific installation instance

🛡️ Warranties Offered

Product defect warranty/guarantee is implied or likely offered but not explicitly detailed in the majority of reviews,Guarantee on work quality

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently report receiving competitive pricing and good value for money compared to other suppliers; one review mentioned assuming a company change might affect pricing or guarantees, but overall sentiment towards price is positive

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the provided reviews.

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Precision Granite & Stone - Countertop provider

Precision Granite & Stone

(4.9)
11 reviews

📍 1710 Bench Mark Dr, Austin, TX 78728, USA

📞 +1 512-294-6951

The reviews highlight a positive customer experience, praising the supplier's wide range of countertop options, fast and detailed installation process, and high level of customer service. One review notes a minor customization issue with standard product sizes, while others focus on the clean-up and overall quality of the final result. Pricing and specific care instructions are not mentioned.

🌳 Common Materials

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Customization issues with standard product sizes

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Unknown

📋 Care Tips

View Details
Blue Label Granite - Countertop provider

Blue Label Granite

(4.8)
91 reviews

📍 1481 Robert S. Light Blvd Building B, Buda, TX 78610, USA

📞 +1 512-738-5788

Customer reviews for Blue Label Granite highlight a consistently positive experience with the company. Potential customers should note strong praise for the high quality of countertops (including granite, quartz, and custom options), excellent customer service provided by staff and installation teams (such as Chad, Abbie, and Amanda), and competitive, fair pricing. Response times are frequently reported as 'fast', and Blue Label Granite offers lifetime warranties. The customer service and overall process are frequently recommended.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

None explicitly mentioned

🛡️ Warranties Offered

Lifetime warranty

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair, competitive, reasonable, and excellent value for money often highlighted

📋 Care Tips

Unknown

View Details
GNS Custom Stoneworks LLC - Countertop provider

GNS Custom Stoneworks LLC

(5)
20 reviews

📍 4250 Felter Ln Ste A, Austin, TX 78744, USA

📞 +1 737-300-2166

The reviews consistently highlight a positive experience with the supplier, praising the quality of countertops (materials mentioned include granite, quartz, marble, silestone, and dolomite), the professionalism and communication of the team led by Nathan, and the overall efficiency of the process. Customers report high satisfaction with the workmanship and installation, noting smooth and timely completion despite some project complexity, though no specific pricing details or warranty information are consistently provided or discussed. A few reviews mention saving the supplier contact for future projects due to their reliability.

🌳 Common Materials

Granite,Quartz,Marble,Silestone,Dolomite,Stone

Quality Rating

Excellent

⏱️ Response Time

Unknown (reliance on general process timelines mentioned, no specific call/response time provided)

📝 Common Complaints

🛡️ Warranties Offered

Unknown (not mentioned in any review)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive feedback regarding pricing or quality for the price provided. Potential for repeat business noted.

📋 Care Tips

Avoid using acidic cleaners or abrasive pads on certain natural stones like granite, marble, and limestone. Use stone-safe cleaners. Polish periodically.

View Details
CRS Marble & Granite - Countertop provider

CRS Marble & Granite

(4.9)
101 reviews

📍 2301 Scarbrough Dr #360, Austin, TX 78728, USA

📞 +1 512-640-6401

Customer reviews for CRS, a countertop supplier, consistently highlight positive experiences across multiple visits. Potential customers praise the extensive and stunning selection of natural stone, quartz, granite, marble, and quartzite slabs. The customer service is frequently described as friendly, knowledgeable, patient, and helpful by staff members like Kamil, Jaime, Josh, Woodie, Adam, and Abby. Multiple reviewers mention feeling comfortable during appointments, appreciating guidance on material selection, and finding the environment welcoming (e.g., kid-friendly, clean space). While direct price comparisons are limited, some customers express satisfaction with the perceived quality relative to value, though one reviewer noted a potentially high price point for a premium material. No major recurrent issues are mentioned beyond a single instance where an order was accidentally sold before being finalized, which was resolved by management.

🌳 Common Materials

Granite,Quartz,Stone,Marble,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Enthusiastic and patient interactions from staff; one review mentioned delayed order due to initial booking mistake but staff addressed it promptly.

📝 Common Complaints

Limited

🛡️ Warranties Offered

10-year warranty (or comparable, implied for specific slab),5-year warranty (or comparable, implied for workmanship or specific slab)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Felt fair and good value for the quality received (mentioned 2-3 times),No explicit negative complaints about pricing, though initial worry about a high cost premium slab was dispelled by appreciation for the material

📋 Care Tips

No care or maintenance tips were specifically mentioned in the reviews.

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Encore Stone Studio | Austin Countertops - Countertop provider

Encore Stone Studio | Austin Countertops

(4.8)
73 reviews

📍 10220 Metropolitan Dr, Austin, TX 78758, USA

📞 +1 512-339-2300

Encore Stone Studio has received predominantly positive feedback over its decade-long operation in Austin, USA. Reviews highlight the expertise and dedication of key staff members like Lisa Hutchinson and Lee Moman, praising their knowledge, responsiveness, and customer service. Customers consistently report excellent service experiences during showroom visits and new construction projects. The studio is frequently lauded for its very best-in-Austin selection, particularly for natural stones like quartzite and marble, and for its transparent pricing and overall quality of products and service.

🌳 Common Materials

Quartzite,Marble

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Not applicable

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive (transparent and fair pricing mentioned)

📋 Care Tips

Not mentioned in reviews

View Details
Graniteworks - Countertop provider

Graniteworks

(4.8)
17 reviews

📍 2011 Rutland Dr, Austin, TX 78758, USA

📞 +1 512-492-8677

Customer reviews for Graniteworks highlight consistently high praise for the professionalism of the crew and staff, the quality of both the countertops and installation, and the variety of materials available. Potential customers are positively influenced by testimonials regarding prompt service, expert recommendations, and competitive pricing. There is one mention of unprofessional service by an individual reviewer, but no consistent complaints across reviews.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Prompt (within expected industry standards)

📝 Common Complaints

Inconsistent quality across staff (mentioned in one review)

🛡️ Warranties Offered

Not mentioned in reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive (reasonably priced, value for money)

📋 Care Tips

None mentioned

View Details
BRZ Granite & Marble - Countertop provider

BRZ Granite & Marble

(4.6)
83 reviews

📍 15700 N Interstate Hwy 35, Austin, TX 78728, USA

📞 +1 512-566-4727

Positive customer reviews consistently highlight the installation quality, professionalism, and customer service of several associates (Karen, Hilson/Johnathan, Omar, Jonathan), predominantly in relation to quartz and quartzite countertops. Turnaround times appear timely. While most reviews are highly complimentary, a couple mention isolated service issues, including inadequate post-installation support, quoting measurement errors such as incorrect spacing for appliances, obtaining quality at competitive pricing, and recommending the business. No direct complaints like material defects were noted, though care tips for stone products involve sealing.

🌳 Common Materials

quartz,quartzite,black granite

Quality Rating

Excellent

⏱️ Response Time

Generally achieved in a timely manner (e.g., completion within 1-2 weeks), estimates provided very quickly.

📝 Common Complaints

Inadequate post-installation support shown by representatives.,Estimates of measurement errors, with one named individual disputing the appliance spacing provided.

🛡️ Warranties Offered

Lifetime warranty mentioned for quartz countertops.

👥 Customer Service Rating

Excellent (with very limited negative feedback on poor post-installation support).

💰 Pricing Feedback

Competitive pricing coupled with quality and professionalism noted.

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AAA Countertops - Countertop provider

AAA Countertops

(4.9)
196 reviews

📍 4216 Felter Ln, Austin, TX 78744, USA

📞 +1 512-243-6821

People say this countertop store offers a wide variety of countertops, sinks, and provides excellent customer service. They also highlight the seamless and professional installation process, with many reviewers praising the communication and efficiency of the team.

View Details
MSI Austin - Countertop provider

MSI Austin

(4.5)
46 reviews

📍 2300-8 Scarbrough Dr, Austin, TX 78728, USA

📞 +1 737-243-7600

People say this countertop store offers a great selection of quartz, including super jumbo slabs. They highlight the stunning showroom and the helpful, attentive, and polite staff. They also like that the staff take the time to explain products and provide samples.

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Recycled Glass Countertops in Austin, USA

Encore Stone Studio | Austin Countertops - Countertop provider

Encore Stone Studio | Austin Countertops

(4.8)
73 reviews

📍 10220 Metropolitan Dr, Austin, TX 78758, USA

📞 +1 512-339-2300

Customer reviews consistently praise Encore Stone Studio for its high-quality countertop materials, extensive selection, responsive service, and transparent pricing across multiple locations or operational transitions (note: one review references an older name, Pacific Shores). Positive feedback highlights Lisa Hutchinson and Lee as knowledgeable and excellent point of contact with a strong focus on client experience and project completion. While specific pricing elements (like warranties) are not clearly detailed, the quality of product and service is repeatedly lauded. The reviews collectively indicate that this supplier is highly recommended and provides a very positive experience for countertop procurement.

🌳 Common Materials

quartzite,marble,slabs

Quality Rating

Excellent

⏱️ Response Time

Not explicitly stated, but described as responsive and knowledgeable.

📝 Common Complaints

Complaints focus primarily on comparisons with other suppliers, particularly highlighting the lack of transparency or direct pricing offered by competitors.

🛡️ Warranties Offered

No specific warranty or guarantee details are mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reviews indicate that the pricing is fair or excellent, often praised for being transparent and direct unlike competitors. One review mentions getting a good price.

📋 Care Tips

Mention of selecting a slab based on the pattern visible on the entire slab (implying purchase of whole slab) is noted, but no explicit care instructions are provided in the reviews.

View Details
MSI Austin - Countertop provider

MSI Austin

(4.5)
46 reviews

📍 2300-8 Scarbrough Dr, Austin, TX 78728, USA

📞 +1 737-243-7600

People say this countertop store offers a great selection of quartz, including super jumbo slabs. They highlight the stunning showroom and the helpful, attentive, and polite staff. They also like that the staff take the time to explain products and provide samples.

View Details
Victory Countertops Austin - Countertop provider

Victory Countertops Austin

(4.3)
108 reviews

📍 13560 Research Blvd, Austin, TX 78750, USA

📞 +1 512-386-1310

Customer reviews for Victory Countertops highlight a majority of positive experiences. The business is frequently praised for high-quality installation work, often performed quickly by professionals like Levi and his team. Excellent customer service, with knowledgeable staff that provides clear communication and guidance on material selection, is consistently mentioned. Competitive pricing and the ability to complete projects swiftly are common positive points. Potential customers considering this company would find testimonials of completed projects with satisfied clients and feedback on communication efficiency.

🌳 Common Materials

Cambria, quartz, laminate/stone (specific types vary based on review).

Quality Rating

Excellent

⏱️ Response Time

Good (Responsive and flexible, often able to schedule installations quickly).

📝 Common Complaints

No specific common complaints are mentioned beyond one negative review explicitly avoiding the company.

🛡️ Warranties Offered

Direct mentions of specific warranties guarantees offered by Victory Countertops are not present in the positive reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Customers generally view pricing favorably, often describing it as reasonable, competitive (best prices found), or good value for money.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details
Latera Architectural Surfaces - Countertop provider

Latera Architectural Surfaces

(5)
21 reviews

📍 Austin, TX 78701, USA

📞 +1 512-745-5849

The reviews consistently highlight Latera's Google business page as an excellent supplier specializing in soapstone countertops, providing a wide selection of colors, knowledge about the pros and cons of soapstone, exceptional customer service from staff members like Bo and Devin, and competitive pricing. Soapstone is frequently praised for its unique veining, texture, durability, and perceived superior quality compared to competitors.

🌳 Common Materials

Soapstone,Quartz,Vetrazzo

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report good value and some mention having paid exceptionally low prices.

📋 Care Tips

No explicit care tips are detailed in the reviews, but soapstone's uniqueness is noted, generally requiring specific sealing and maintenance.

View Details
ATX Stone - Countertop provider

ATX Stone

(5)
57 reviews

📍 5001 Gonzales St, Austin, TX 78702, USA

📞 +1 512-584-3340

People say this countertop store offers high-quality stone benches, quartz countertops, and other stonework. They highlight the fair prices, quick service, and seamless installation process. They also like the responsive communication and punctual staff.

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Graniteworks - Countertop provider

Graniteworks

(4.8)
17 reviews

📍 2011 Rutland Dr, Austin, TX 78758, USA

📞 +1 512-492-8677

Potential customers generally praise Graniteworks for their professionalism during sales and installation, the quality of the materials used (primarily granite and quartz), and the reasonably priced offerings. Most reviews highlight high-quality installations, friendly service, and efficient completion of projects. However, one customer expressed significant dissatisfaction with the level of professionalism demonstrated by a crew member named Edgar. There is no mention of specific warranties offered, required care instructions, or explicit details about response times.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Professionalism/competence of staff/crew

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonable

📋 Care Tips

No specific tips found

View Details
Austin's Custom Tops - Countertop provider

Austin's Custom Tops

(5)
24 reviews

📍 7700 State Hwy 71 #130, Austin, TX 78735, USA

📞 +1 512-501-5750

Austin's Custom Tops has received consistently positive feedback across multiple customer reviews. Customers consistently praise the professionalism and skill of the installation crews, with Kevin frequently mentioned as particularly responsive and knowledgeable. The quality of the countertops and their installation is described as excellent by numerous reviewers, with no significant complaints regarding quality. The company is also noted for its ease of working with and fair pricing. Overall, the reviews indicate high satisfaction with the company, though specific details like warranty terms or maintenance tips are not commonly mentioned.

🌳 Common Materials

concrete,granite,quartz,silestone

Quality Rating

Excellent

⏱️ Response Time

Very Fast

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Multiple reviewers noted fair pricing and comparisons to beating competitors, recommending the company for value.

📋 Care Tips

Unknown

View Details
Legacy Granite and Cabinets Designs - Countertop provider

Legacy Granite and Cabinets Designs

(4.7)
101 reviews

📍 703 Victor St, Austin, TX 78753, USA

📞 +1 512-300-7799

Customer reviews for Legacy Granite highlight a consistently positive experience with the company and its owner, Antonio. Potential customers would benefit from knowing that the reviews praise the high quality of work and countertops, professional and experienced service (often referencing Antonio and his team, though specific names vary in recency), effective communication, speed of service (including quick quotes and turnaround times, sometimes under a week), and competitive pricing. Reviews also contribute to the perception of excellent customer service and value for money.

🌳 Common Materials

granite,quartz,quartzite

Quality Rating

Excellent

⏱️ Response Time

Typically fast, with quick quotes, responses, and short turnaround times (e.g., weeks or even less than a week) mentioned by several reviewers.

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Multiple reviewers commented on the affordability and value for money, with some specifically mentioning competitive pricing for smaller jobs or remnants.

📋 Care Tips

View Details
Austin Stone Works - Countertop provider

Austin Stone Works

(4.9)
27 reviews

📍 13810 N Interstate Hwy 35, Austin, TX 78728, USA

📞 +1 512-990-9800

Customer reviews for Austin Stone Works (Austin Stone Works) predominantly express high levels of satisfaction with the company's services for countertop fabrication and installation. Reviewers frequently praise aspects such as customer service (notably individuals like Kim Hauger, Judi, and Ryan), the quality of the countertops, precision of work (accurate measuring, professional installation), and exceptional customer service from start to finish. They also highlight quick response times, careful installation practices, thorough communication, and competitive pricing. One review mentions receiving the best price across various options. The majority of reviews are very positive, although one reviewer expresses dissatisfaction with a recently acquired management team.

🌳 Common Materials

granite,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown (only positive examples of quick responses mentioned)

📝 Common Complaints

The business was sold, and the new owners are described as pushy and unsympathetic when addressing a post-installation issue (guarantee/finance question).

🛡️ Warranties Offered

Mentioned only in the context of Kim Hauger quoting extended warranties, no specifics provided.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive price and/or best price for the quality offered was frequently mentioned by reviewers.

📋 Care Tips

No care or maintenance tips were specifically mentioned for countertops.

View Details
Precision Granite & Stone - Countertop provider

Precision Granite & Stone

(4.9)
11 reviews

📍 1710 Bench Mark Dr, Austin, TX 78728, USA

📞 +1 512-294-6951

Reviews indicate an availability of various countertop options and mention positive experiences with installation processes, including attention to detail, thoroughness, and cleanliness. However, comprehensive details regarding common materials, specific installation times, or customer service interactions are limited.

🌳 Common Materials

Insufficient reviews provided to identify the most common countertop materials mentioned or recommended.

Quality Rating

Unknown

⏱️ Response Time

Insufficient information provided about typical or average response times.

📝 Common Complaints

Insufficient reviews provided to identify common complaints.

🛡️ Warranties Offered

No specific warranty information was mentioned in the available reviews.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

No feedback regarding pricing or perceived value for money was mentioned in the available reviews.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the available reviews.

View Details
Toluca Granite - Countertop provider

Toluca Granite

(4.7)
26 reviews

📍 8079 N Lamar Blvd #1, Austin, TX 78753, USA

📞 +1 512-317-6722

The provided reviews reflect a predominantly positive experience with Toluca Granite as a countertop supplier. Potential customers can expect responsive service, professional installation, and significant options, primarily featuring granite, quartz, and marble. While there is no specific mention of pricing levels or complaints being systematically addressed, overall customer satisfaction appears high across multiple project sizes and scenarios, suggesting good product quality, reliable customer service, and efficient project handling.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Generally prompt and responsive (e.g., 'promptly', 'kept until delivered', 'replied quickly')

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Favorable feedback mention good prices, affordable pricing, competitive pricing, reasonable prices.

📋 Care Tips

None mentioned in the reviews.

View Details
Baroque Countertops | Granite, Marble & Quartz - Countertop provider

Baroque Countertops | Granite, Marble & Quartz

(4.5)
8 reviews

📍 1605 Bench Mark Dr, Austin, TX 78728, USA

📞 +1 512-851-1161

These reviews discuss experiences with a countertop business. Customers frequently praise excellent quality, detailing-focused work and efficient installation. The business offers a variety of materials including granite, quartz, onyx, silestone and decton, though pricing feedback is unclear. Positive reviews highlight fast response times and excellent customer service. One review references an emergency repair situation. While no explicit warranties are mentioned, regular polishing is noted as a care tip. Common praise includes exceptional customer service, flexibility, and high-quality results.

🌳 Common Materials

granite, quartz, onyx, silestone, decton

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Pressure to work for extended periods with delayed payments

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Regular polishing is a good practice

View Details
Alpha Granite - Countertop provider

Alpha Granite

(4.8)
75 reviews

📍 915 W Howard Ln, Austin, TX 78753, USA

📞 +1 512-834-8746

These reviews consistently describe highly positive experiences with Alpha Granite as a countertop supplier. Customers praise the professionalism, knowledge, and helpfulness of staff (such as Jeff, Mindi, and Todd Howley), the quality of the countertops and installation work, clear communication, and honesty regarding costs. Various materials like Quartz, Granite, Solid Surface, and styles like Waterfall are mentioned, along with a focus on maintaining cabinet integrity during installation. While no specific issues are highlighted, the overall consensus emphasizes excellent service, quality product, and value for money.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No general complaints were mentioned in the reviews. All reviews are positive and supportive.

🛡️ Warranties Offered

No specific warranty information was mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers appreciate the perceived honesty from the beginning (mentioned in contrast to some big box stores) and the overall value for the quality product and service provided, with no complaints about pricing.

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews.

View Details
Toor Stone Countertops - Countertop provider

Toor Stone Countertops

(4.9)
53 reviews

📍 7019 Burleson Rd Bldg 1, Austin, TX 78744, USA

📞 +1 512-698-1380

People say this countertop store creates stunning countertops with meticulous craftsmanship and attention to detail. They highlight the team's creativity, collaborative approach, and ability to work around challenges. They also like the quick turnaround time and efficient installation process.

View Details
AAA Countertops - Countertop provider

AAA Countertops

(4.9)
196 reviews

📍 4216 Felter Ln, Austin, TX 78744, USA

📞 +1 512-243-6821

People say this countertop store offers a wide variety of countertops, sinks, and provides excellent customer service. They also highlight the seamless and professional installation process, with many reviewers praising the communication and efficiency of the team.

View Details
CRS Marble & Granite - Countertop provider

CRS Marble & Granite

(4.9)
101 reviews

📍 2301 Scarbrough Dr #360, Austin, TX 78728, USA

📞 +1 512-640-6401

Customer reviews for CRS (Countertop Retailer Supplier) highlight consistently positive experiences characterized by helpful, friendly, and knowledgeable staff members like Kamil, Jamie, and Woodie. The positive summary emphasizes the retailer's extensive and well-presented selection of natural stone (granite, marble, quartzite) and quartz slabs across various price points. Customer service is frequently praised for being professional, non-high-pressure, and responsive to customer needs. While no major system-wide issues or service-level ranges are raised, isolated complaints about specific installation problems and delays of uncertain frequency are noted, alongside recognition of the business being helpful even in exceptional circumstances. The overall sentiment is very positive regarding both the product and service.

🌳 Common Materials

Granite,Quartz,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Installation issues (isolated incidents reported),Slab availability (sold out before order received, isolated incidents reported)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent (reasonable prices mentioned, positive value perception)

📋 Care Tips

Unknown

View Details
Stratus Surfaces - Austin - Countertop provider

Stratus Surfaces - Austin

(5)
234 reviews

📍 16140 Bratton Ln #100, Austin, TX 78728, USA

📞 +1 512-795-1570

People say this countertop store offers a vast selection of natural and manufactured materials, including granite, quartzite, and marble slabs, as well as remnants. They highlight the clean, inviting showroom and the knowledgeable, helpful, and friendly staff. They also like the efficient and enjoyable experience, and the staff's patience and guidance throughout the selection process.

View Details
Austin Granite Direct - Countertop provider

Austin Granite Direct

(4.4)
74 reviews

📍 6600 Burleson Rd A-D, Austin, TX 78744, USA

📞 +1 512-825-5625

Austin Granite Direct appears to offer a reliable and efficient service based on customer reviews. Customers consistently praise the professionalism of staff, the quality of materials and installation, and the fast turn-around times for projects. A good selection of countertop materials is available, with competitive pricing noted. However, a handful of reviews mention subpar customer service experiences, particularly regarding staff attentiveness and product matching, but these may represent isolated cases rather than a general trend.

🌳 Common Materials

Quartz,Granite,Marble,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Very Fast

📝 Common Complaints

Poor customer service (rudeness, unprofessionalism, inattention),Issues with vein matching or stone pattern consistency

🛡️ Warranties Offered

No specific warranties or guarantees mentioned in the reviews beyond implied high-quality standards and installation practices.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing with one reviewer noting they "gave me the best price" significantly lower than competitors. General sentiment indicates good value for money with multiple mentions of "well priced" or "great selection and well priced"

📋 Care Tips

Standard care instructions were mentioned (e.g., 'never use metal utensils for granite areas'), and specific installation details like "knife reverse edge" finish for quartz/granite were positively noted.

View Details
Austin Tops - Countertop provider

Austin Tops

(4.6)
36 reviews

📍 7700 Danz Blvd, Austin, TX 78724, USA

📞 +1 512-905-8446

Austin Tops accommodates both custom and standard countertop needs, handling projects ranging from small kitchen renovations to extensive home transformations. Their services offer a wide range of materials including Soapstone, Granite, and Quartz in addition to various other stone types. Consistently praised by satisfied customers, they deliver top-quality finished products with meticulous attention to detail, quick response times for requests, professional customer service interactions handled primarily by Ty, and competitive pricing that provides exceptional value. The installation process is smooth and clean, with projects completed efficiently under tight deadlines.

🌳 Common Materials

Soapstone,Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Fast (Immediate or same-day responses frequently mentioned, with one example completed within a week, contrasting with Ty's overtime work on a busy holiday)

📝 Common Complaints

None identified in the reviews; all feedback is positive

🛡️ Warranties Offered

No specific warranty details mentioned in any review

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Various positive comments emphasize competitive pricing and 'best price found', paired with 'great value', 'perfect pricing for quality', and 'lower cost' for comparable quality, particularly noted for them being 'just right' and offering 'competitive pricing'

📋 Care Tips

No care or maintenance tips were mentioned in the reviews

View Details
Architectural Surfaces - Austin - Countertop provider

Architectural Surfaces - Austin

(4.8)
60 reviews

📍 401 Center Ridge Dr Suite 100, Austin, TX 78753, USA

📞 +1 512-264-7444

Customer reviews for Architectural Surfaces highlight a large selection of materials, particularly quartzite, granite, marble, and quartz, with multiple positive mentions of the helpful staff (especially Connie), climate-controlled inventory, and overall quality of countertops and service. The average rating appears high, but one reviewer noted a need for pricing information before giving a full review. There were no explicitly stated major complaints, but pricing information was a significant point of inquiry for some customers.

🌳 Common Materials

quartzite,quartz,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Request for pricing information was made before a full review was given.

🛡️ Warranties Offered

None mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

One reviewer specifically mentioned needing further pricing information but could not comment until received. No other direct pricing feedback was provided.

📋 Care Tips

None mentioned.

View Details

Soapstone Countertops in Austin, USA

Travertine Artisans - Countertop provider

Travertine Artisans

(3.9)
31 reviews

📍 10208 N FM 620 #3A, Austin, TX 78726, USA

📞 +1 512-249-2222

Reviews reflect a mixed experience with Travertine Artisans, a Texas-based countertop fabrication and installation service. Positive aspects highlighted include professional communication (notably with Ruben and Jennifer), punctuality of install crews, quality installation work, skilled fabrication even with sourcing unique materials, selection of various materials (marble, granite, quartz, travertine, porcelain, countertop sinks), customer service responsiveness in some instances, reasonable pricing, and provided care tips. However, negative experiences, predominantly from a few reviews, mention unhappy customers who cite being ignored, poor follow-through on promises, delays exceeding quoted timelines (sometimes significantly), disrepair (like broken laminated edges), perceived poor workmanship (e.g., incorrect mitring, leveling issues), billing concerns, and explicit negative statements warning future customers. Multiple reviews also reference warranties, with some dissatisfaction when promises went unfulfilled.

🌳 Common Materials

Marble,Granite,Quartz,Travertine,Porcelain

Quality Rating

Good

⏱️ Response Time

Some reviews mention delays beyond initial promises/pacing (mentioning weeks) or being ignored/unresponsive, while others praise punctuality and professional service; average not explicitly stated but implies variability of up to potentially over a month.

📝 Common Complaints

Poor follow-up (not returning calls promised),Work not completed as promised (delays, items not finished),Disrepair after installation (broken lamination),Poor workmanship (incorrect mitring, leveling issues),Perceived misrepresentation/promised timeline not met

🛡️ Warranties Offered

Explicit mention of a service warranty in the very negative reviews.,A positive review mentions the company sticking by their word, which implicitly relates to warranties/satisfaction but is not a direct listing.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Prices are generally described as reasonable or offered without quotes upfront in one instance, suggesting positive value, but no specific praise beyond 'reasonable' or 'priceless' context (like quality).

📋 Care Tips

Avoid using baking soda with regular cleaning, using-neutral-pH-cleaners-only (mentioned in a positive review)

View Details
Encore Stone Studio | Austin Countertops - Countertop provider

Encore Stone Studio | Austin Countertops

(4.8)
73 reviews

📍 10220 Metropolitan Dr, Austin, TX 78758, USA

📞 +1 512-339-2300

Based on multiple reviews, Encore Stone Studio appears to be a long-standing Austin-based supplier of stone countertops with over a decade of operation. Customers consistently praise the quality of the materials, particularly natural stones like quartzite and marble, the transparency in pricing, the helpfulness and knowledge of staff members (especially Lisa Hutchinson), and the excellent customer service and selection range. Installation is mentioned to be handled professionally. Pricing is noted as a key positive, with several reviews highlighting transparency compared to competitors. While specific details like warranties or care instructions aren't universally detailed in the reviews, there is recurring positive feedback about the customer experience.

🌳 Common Materials

quartzite,marble,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown. Some users mention the possibility of lifetime warranties but no examples or specifics are repeated in the quotes provided.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent. Customers repeatedly emphasize the transparency, clarity, and direct pricing offered by Encore Stone Studio, significantly contrasting it with competitors. Several reviews mention their pricing is superior.

📋 Care Tips

Yes. At least one customer explicitly mentioned receiving care and maintenance tips tailored to their chosen natural stone slab.

View Details
Toor Stone Countertops - Countertop provider

Toor Stone Countertops

(4.9)
53 reviews

📍 7019 Burleson Rd Bldg 1, Austin, TX 78744, USA

📞 +1 512-698-1380

People say this countertop store creates stunning countertops with meticulous craftsmanship and attention to detail. They highlight the team's creativity, collaborative approach, and ability to work around challenges. They also like the quick turnaround time and efficient installation process.

View Details
ATX Stone - Countertop provider

ATX Stone

(5)
57 reviews

📍 5001 Gonzales St, Austin, TX 78702, USA

📞 +1 512-584-3340

People say this countertop store offers high-quality stone benches, quartz countertops, and other stonework. They highlight the fair prices, quick service, and seamless installation process. They also like the responsive communication and punctual staff.

View Details
True Blue Surfaces - Countertop provider

True Blue Surfaces

(5)
44 reviews

📍 11102 Bluff Bend Dr, Austin, TX 78753, USA

📞 +1 512-599-4294

The reviews for True Blue Surfaces/C countertops consist of multiple positive accounts highlighting excellent customer service, particularly from the staff (e.g., Nicole, Tom M., Tom), professional guidance in selecting materials, smooth process communication, high-quality finishes and installations, reasonable pricing, and timely service.

🌳 Common Materials

granite,porcelain,quartz,stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good/Competitive pricing,Reasonable prices

📋 Care Tips

View Details
Austin Granite Direct - Countertop provider

Austin Granite Direct

(4.4)
74 reviews

📍 6600 Burleson Rd A-D, Austin, TX 78744, USA

📞 +1 512-825-5625

Based on multiple customer reviews, Austin Granite Direct appears to offer high-quality quartz, granite, and other stone materials for countertops. Customers consistently praise the prompt response times, friendly and skilled technicians/installers, competitive pricing (especially for quartz), and excellent customer service from staff members like Blaine, Katy, and others. The quality of both materials and installation is frequently described using positive adjectives like 'excellent,' 'professional,' and 'great.' Most reviews recommend the company for countertop projects. However, a small number of reviews express dissatisfaction with customer service (rude staff) and a few instances of suboptimal material matching or cutting errors. No extensive warranty details or regular maintenance tips are commonly documented across reviews.

🌳 Common Materials

quartz,granite,granite/marble,calcatta gold ultra

Quality Rating

Excellent

⏱️ Response Time

Prompt (e.g., quick responses, getting back instantly)

📝 Common Complaints

Rudeness or unhelpfulness of staff in some interactions,Inconsistent or unsatisfactory material matching (e.g., vein alignment),Minor cutting errors on one occasion

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback regarding competitive pricing, particularly for quartz countertops, good value for money.

📋 Care Tips

Unknown

View Details
GNS Custom Stoneworks LLC - Countertop provider

GNS Custom Stoneworks LLC

(5)
20 reviews

📍 4250 Felter Ln Ste A, Austin, TX 78744, USA

📞 +1 737-300-2166

Reviews consistently praise the excellent quality of countertops and installation provided by GNS Custom Stoneworks, highlighting professional service, helpful advice, and efficient processes. Common materials requested and used include granite, quartz, Silestone, and dolomite. Potential customers should expect a typical completion time frame around 2-4 weeks from quote to installation, depending on project complexity.

🌳 Common Materials

Granite,Quartz,Silestone,Dolomite

Quality Rating

Excellent

⏱️ Response Time

2 to 4 weeks from quote to installation

📝 Common Complaints

A challenging drop-in cooktop installation was mentioned as a specific issue.

🛡️ Warranties Offered

GNS mentioned a standard warranty for the quality and installation of their products, though specifics were not detailed by all reviewers.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No feedback regarding pricing or value for money was explicitly mentioned in the reviews.

📋 Care Tips

For dolomite countertops, GNS advised using recommended cleaners.

View Details
Alpha Granite - Countertop provider

Alpha Granite

(4.8)
75 reviews

📍 915 W Howard Ln, Austin, TX 78753, USA

📞 +1 512-834-8746

The reviews for this business highlight consistently positive customer experiences centered around professionalism, quality workmanship, excellent customer service, and superior product selection. Potential customers frequently mention the company's competence in handling both standard and complex installations, particularly praising their responsiveness, meticulous installation, and honest pricing. The business offers a wide range of materials including Granite, Quartz, and Solid Surface, is noted for its value for money, and achieves a high standard of service, although specific warranty details have not been mentioned. No significant complaints were raised across the various reviews.

🌳 Common Materials

Granite,Quartz,Solid Surface

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No specific complaints mentioned.

🛡️ Warranties Offered

No warranties mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback given regarding honest and affordable pricing.

📋 Care Tips

No care tips mentioned.

View Details
MSI Austin - Countertop provider

MSI Austin

(4.5)
46 reviews

📍 2300-8 Scarbrough Dr, Austin, TX 78728, USA

📞 +1 737-243-7600

People say this countertop store offers a great selection of quartz, including super jumbo slabs. They highlight the stunning showroom and the helpful, attentive, and polite staff. They also like that the staff take the time to explain products and provide samples.

View Details
Toluca Granite - Countertop provider

Toluca Granite

(4.7)
26 reviews

📍 8079 N Lamar Blvd #1, Austin, TX 78753, USA

📞 +1 512-317-6722

The reviews consistently praise Toluca for providing high-quality countertops across materials like granite, quartz, and marble, along with prompt service and friendly customer interactions. They highlight competitive pricing and excellent customer service, with compliments on their professionalism and installation quality. While mentions of specific warranty details appear limited, lifetime warranties are acknowledged in some positive feedback. One review briefly touches upon pricing but overall sentiment indicates value for money. No specific maintenance or care tips are provided. A single isolated negative experience was noted, but overall satisfaction appears high unless serious issues arise.

🌳 Common Materials

granite,quartz,marble,remnant pieces

Quality Rating

Excellent

⏱️ Response Time

Very quick response times for service calls and inquiries, with punctual installation arrivals.

📝 Common Complaints

An isolated negative experience related to a previous small countertop installation project.

🛡️ Warranties Offered

Mention of a lifetime warranty included.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive and affordable pricing is frequently mentioned, providing good value for money.

📋 Care Tips

Unknown

View Details
Gia Stone - Countertop provider

Gia Stone

(5)
13 reviews

📍 2700 Louis Henna Blvd Suite A100, Round Rock, TX 78664, USA

📞 +1 888-575-8114

Customer reviews for Gia Stone highlight positive experiences with the supplier's product selection, quality, and customer service. Potential customers can expect a wide range of materials including granite, quartz, marble, and various stones, delivered with reportedly excellent quality and service based on numerous testimonials. The company is based in Austin, TX, and is owned by Gianna. Reviews consistently mention affordable pricing and fast delivery, with many highly recommending the business for all stone needs.

🌳 Common Materials

Granite,Quartz,Marble,Stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Not mentioned in the reviews

🛡️ Warranties Offered

Not mentioned in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Consistently described as 'affordable', 'very affordable', 'competitive pricing', or 'good price'.

📋 Care Tips

Not mentioned in the reviews

View Details
Top Surface - Countertop provider

Top Surface

(4.6)
34 reviews

📍 1003 Cherry Ln, Cedar Park, TX 78613, USA

📞 +1 512-467-0700

Reviews for Top Surface predominantly highlight excellent customer service, professional and careful installation, quality countertop finishes (especially granite and quartz), competitive pricing, quick response times, and a wide variety of materials. They are frequently recommended for both residential and minor projects, with multiple accounts praising the team members like Shannon, Keaton, and Kevin. However, a few reviews mention isolated issues related to product quality (cracks, stains, color changes), project management problems in a prior situation, and challenges with blame-shifting between the company and stone suppliers during disputes. Delivery times are mentioned variably but often seem prompt.

🌳 Common Materials

granite,quartz,marble,stone,granite remnants

Quality Rating

Excellent

⏱️ Response Time

Unknown (Generally mentioned to be fast, with some examples like sample and video requests, templating, and repair work done within days. One case mentions a large kitchen remodel taking months.)

📝 Common Complaints

Product defects (cracks, chips, white spots/color changes, installation errors, cutting issues),Poor problem resolution/methods (e.g., blaming, painting over, lack of detailed steps),Project management failures (e.g., job abandonment, large project timelines)

🛡️ Warranties Offered

None explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive - Competitive pricing and perceived good value are frequently mentioned across multiple reviews.

📋 Care Tips

Not a consistent focus of the reviews.

View Details
AAA Countertops - Countertop provider

AAA Countertops

(4.9)
196 reviews

📍 4216 Felter Ln, Austin, TX 78744, USA

📞 +1 512-243-6821

People say this countertop store offers a wide variety of countertops, sinks, and provides excellent customer service. They also highlight the seamless and professional installation process, with many reviewers praising the communication and efficiency of the team.

View Details
Stratus Surfaces - Austin - Countertop provider

Stratus Surfaces - Austin

(5)
234 reviews

📍 16140 Bratton Ln #100, Austin, TX 78728, USA

📞 +1 512-795-1570

People say this countertop store offers a vast selection of natural and manufactured materials, including granite, quartzite, and marble slabs, as well as remnants. They highlight the clean, inviting showroom and the knowledgeable, helpful, and friendly staff. They also like the efficient and enjoyable experience, and the staff's patience and guidance throughout the selection process.

View Details
Latera Architectural Surfaces - Countertop provider

Latera Architectural Surfaces

(5)
21 reviews

📍 Austin, TX 78701, USA

📞 +1 512-745-5849

These reviews consistently highlight Latera as an excellent source for countertops, particularly praised for its extensive selection of Soapstone and competitive pricing. Customers frequently mention the high quality of the materials and the exceptional customer service provided by the staff at Latera.

🌳 Common Materials

Soapstone,Quartz,Vetrazzo

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Multiple reviews mention excellent pricing and value for money. One review specifically comments on 'Super good prices'.

📋 Care Tips

Unknown

View Details
BRZ Granite & Marble - Countertop provider

BRZ Granite & Marble

(4.6)
83 reviews

📍 15700 N Interstate Hwy 35, Austin, TX 78728, USA

📞 +1 512-566-4727

Customer reviews for BRZ Granite and Marble are overwhelmingly positive. The business consistently receives praise for factors including exceptional customer service, particularly highlighting staff members Karen and Jonathan or Hilson, the high quality of materials and installation work, customer-friendly response times, and competitive pricing. Potential customers will find the testimonials emphasize reliability, professionalism, craftsmanship, and a strong personal touch due to the family-run nature of the business. While the majority of reviews express very high satisfaction, a single review mentions an isolated service issue during post-installation communication.

🌳 Common Materials

Granite,Marble,Quartzite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Fast (hours/days)

📝 Common Complaints

Measurement error during installation (mentioned in one review)

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good value for money

📋 Care Tips

None mentioned

View Details
Allied Gallery Austin - Countertop provider

Allied Gallery Austin

(4.8)
126 reviews

📍 9850 W State Hwy 29, Liberty Hill, TX 78642, USA

📞 +1 512-887-5175

Customer reviews indicate consistently positive experiences with a countertop supplier, primarily praising the professionalism and helpfulness of staff, quality of materials (especially quartz and granite), and overall customer service. The installation process is frequently described as efficient and reliable. While multiple reviews mention quartz and granite as popular choices, no explicit material pricing or warranty details are provided by reviewers. One review mentions a recent experience had its challenges, though earlier reviews reference small delays or communication hiccups. Across the positive feedback, installation teams are noted for their punctuality and care regarding the customer's property. Most mentions relate to kitchen and outdoor countertop projects. Potential customers seeking reliable service, professional installations, and a selection of high-quality quartz and granite countertops would find these reviews informative.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Reviews mention quick responses from staff (helpful, quick) but installation timelines vary. Generally positive feedback on installation quality.

📝 Common Complaints

A couple of small speed bumps with communication delayed being addressed promptly (in one review)

🛡️ Warranties Offered

No specific mention of warranties or guarantees in any reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

One review mentions doing a DIY kitchen island project to save money, while others praise the vendor for offering good value. No direct pricing comparisons are provided.

📋 Care Tips

No general care or maintenance tips were mentioned in the reviews.

View Details
Austin Stone Works - Countertop provider

Austin Stone Works

(4.9)
27 reviews

📍 13810 N Interstate Hwy 35, Austin, TX 78728, USA

📞 +1 512-990-9800

The reviews for Austin Stone Works encompass a range of experiences. Customers praise the high quality of craftsmanship, professional installation, and exceptional customer service, often highlighting helpful staff and clear communication. The majority of reviews express satisfaction with the overall service and product quality. Some customers mention excellent customer service, beautiful finished results, and competitive pricing, with a few workers praising the business. However, a few reviewers also indicate dissatisfaction, primarily citing perceived high costs or unresolved issues. Overall, the feedback presents a predominantly positive image focused on quality, service, and value for money, though some limitations are noted.

🌳 Common Materials

granite,marble

Quality Rating

Good

⏱️ Response Time

Fast or typical (implied by quick service and efficient communication mentioned in many positive reviews)

📝 Common Complaints

High costs/price/increibly shady (mentioned in one negative review regarding a specific issue),Issues with warranty claims (mentioned as a problem),Difficulty contacting the business after a sale or regarding specific issues (mentioned in one negative review)

🛡️ Warranties Offered

Ungeneralized warranty or guarantee (referenced multiple times, but specific details not consistently detailed in reviews)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive overall. Multiple reviews praise competitive pricing and value for money. However, one review explicitly states the cost was high or the company is 'incredibly shady' regarding price.

📋 Care Tips

Basic care instructions provided (very brief or unclear from context in most reviews mentioning care)

View Details
Austin Tops - Countertop provider

Austin Tops

(4.6)
36 reviews

📍 7700 Danz Blvd, Austin, TX 78724, USA

📞 +1 512-905-8446

Customer reviews for Austin Tops highlight consistent positive experiences. The company, particularly Ty, is praised for providing high-quality countertops (especially granite, stone, soapstone, and quartz) and professional installation. Services are noted for being prompt and responsive, often completed quickly with competitive pricing. Customization options are positively received, and customer service is consistently described as excellent. Potential customers can expect quality work, efficient service, and reasonable pricing based on these testimonials. No common complaints or specific warranty details are mentioned in the reviews.

🌳 Common Materials

granite,stone,soapstone,quartz,black galaxy granite

Quality Rating

Excellent

⏱️ Response Time

Prompt response and quote provided; installation completed relatively quickly, often within days. No quantitative average mentioned.

📝 Common Complaints

None

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Consistently praised as 'best price', 'great value', and 'just right'.

📋 Care Tips

Unknown

View Details
Victory Countertops Austin - Countertop provider

Victory Countertops Austin

(4.3)
108 reviews

📍 13560 Research Blvd, Austin, TX 78750, USA

📞 +1 512-386-1310

Customer reviews for Victory Countertop Supplier highlight consistently positive experiences with the business, particularly praising the team led by Levi and the installation quality. Potential customers are informed about the range of high-quality countertop materials available, including quartz, granite, marble, and soapstone, and note that the business offers competitive pricing and excellent customer service. The processes described include ordering, delivery, and installation, with a focus on responsive team members and efficient service management. While some reviews suggest the business has pricing information, detailed quotes and measurements are mentioned without specific numbers being provided. Most reviews are enthusiastic endorsements, with only one notably negative review offering limited specifics.

🌳 Common Materials

Cambria (quartz),Granite,Quartz,Marble,Soapstone,Remnant

Quality Rating

Excellent

⏱️ Response Time

Few days or Same day

🛡️ Warranties Offered

Six-year warranty provided by some suppliers (e.g., Cambria),One-year warranty on installation mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing (best prices, unbeatable), reasonable price, good value for money (generally positive)

📋 Care Tips

Britanica is somewhat fragile

View Details

Wooden Countertops in Austin, USA

AAA Countertops - Countertop provider

AAA Countertops

(4.9)
196 reviews

📍 4216 Felter Ln, Austin, TX 78744, USA

📞 +1 512-243-6821

People say this countertop store offers a wide variety of countertops, sinks, and provides excellent customer service. They also highlight the seamless and professional installation process, with many reviewers praising the communication and efficiency of the team.

View Details
Stratus Surfaces - Austin - Countertop provider

Stratus Surfaces - Austin

(5)
234 reviews

📍 16140 Bratton Ln #100, Austin, TX 78728, USA

📞 +1 512-795-1570

People say this countertop store offers a vast selection of natural and manufactured materials, including granite, quartzite, and marble slabs, as well as remnants. They highlight the clean, inviting showroom and the knowledgeable, helpful, and friendly staff. They also like the efficient and enjoyable experience, and the staff's patience and guidance throughout the selection process.

View Details
Encore Stone Studio | Austin Countertops - Countertop provider

Encore Stone Studio | Austin Countertops

(4.8)
73 reviews

📍 10220 Metropolitan Dr, Austin, TX 78758, USA

📞 +1 512-339-2300

There is a significant amount of positive feedback regarding Encore Stone Studio, with reviewers mentioning their experiences over multiple years. The business is praised for its extensive selection of a wide range of natural and engineered stones (including quaritite, marble, quartz, and granite), particularly highlighting the expertise of staff members like Lisa and Lee. Pricing transparency is frequently noted, contrasting it with less transparent competitors. The quality of the products and services is described as excellent by long-term customers. Customer service is consistently highlighted as knowledgeable, responsive, helpful, and excellent, contributing significantly to positive buying experiences.

🌳 Common Materials

marble,quartzite,quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Reviews highlight knowledgeable and responsive staff ('phenomenal knowledgeable, responsive', 'the only stone place that was clear and up-front about pricing', 'customer service was phenomenal') but do not quantify the response time, making specific averages unavailable from these reviews.

📝 Common Complaints

Very few specific negative comments were mentioned. Potential slabs that could have been purchased elsewhere were described in one review ('slabs for our kitchen counters at a great price' - implying the desire to buy elsewhere is contrasted by the need to find venues, but doesn't indicate fault). One review subtly suggests a potential minor issue with measurement legibility ('you don't have to deal with the usual nonsense of not being able to know how much a slab costs'), but this is framed as a positive relative to others.

🛡️ Warranties Offered

No explicit warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently praise the transparency and clarity regarding pricing. One reviewer specifically contrasted this positive experience with examples of less transparent competitors in the area ('the only stone place that was clear and up-front about pricing', 'I stumbled on').

📋 Care Tips

Mention was made of the need to have natural stone professionally sealed periodically ('Love the slab selections they have especially the natural stone options', although not detailed in this point, sealing is a standard care tip for natural stone).

View Details
Toor Stone Countertops - Countertop provider

Toor Stone Countertops

(4.9)
53 reviews

📍 7019 Burleson Rd Bldg 1, Austin, TX 78744, USA

📞 +1 512-698-1380

People say this countertop store creates stunning countertops with meticulous craftsmanship and attention to detail. They highlight the team's creativity, collaborative approach, and ability to work around challenges. They also like the quick turnaround time and efficient installation process.

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Austin Stone Works - Countertop provider

Austin Stone Works

(4.9)
27 reviews

📍 13810 N Interstate Hwy 35, Austin, TX 78728, USA

📞 +1 512-990-9800

Austin Stone Works is a countertop supplier frequently praised in customer reviews for its high-quality craftsmanship, professional installation, and excellent customer service. Customers consistently recommend the company for its knowledgeable staff, precise measurements, and competitive pricing across various materials including granite, marble, quartz, quartzite, and laminate, delivered by experienced installers known for their attention to detail and thorough cleanup. While most reviews highlight positive experiences, a few mention occasional issues regarding pricing transparency, the resolution of specific problems (not guaranteed outcomes in complex cases), and measurement errors, though the majority of feedback reflects overall satisfaction.

🌳 Common Materials

granite,marble,quartz,quartzite,laminate

Quality Rating

Excellent

⏱️ Response Time

Excellent (fast service, quick resolution of problems)

📝 Common Complaints

Pricing issues/concerns with additional fees (mentioned in a negative review),Issues with the agreed-upon scope of work or material (mentioned in a negative review)

🛡️ Warranties Offered

Legal warranties/guarantees ensuring fair contract adherence mentioned in a negative review context.

👥 Customer Service Rating

Excellent (highly praised communication, follow-up, helpfulness across staff)

💰 Pricing Feedback

Mixed feedback received, with many reviews calling the pricing competitive and fair value, while one negative review reported feeling taken advantage of with prices/fees.

📋 Care Tips

Specific care tip for etching (marble/sensitive stones) was mentioned in a review.

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Austin Tops - Countertop provider

Austin Tops

(4.6)
36 reviews

📍 7700 Danz Blvd, Austin, TX 78724, USA

📞 +1 512-905-8446

Austin Tops is a countertop supplier praised for prompt service, skilled craftsmanship, and a variety of materials chosen. High quality installation was delivered in a timely manner, with excellent customer service and fair pricing noted in most reviews. No significant common complaints were raised, and details regarding standard warranties were not frequently detailed but one installation lasted over eight years.

🌳 Common Materials

Soapstone,Granite,Quartz,Stone

Quality Rating

Excellent

⏱️ Response Time

Prompt response for service calls; installation completed within approximately one week.

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback on value for money and fair pricing; no accounts of excessive costs were raised.

📋 Care Tips

Not mentioned in reviews

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Legacy Granite and Cabinets Designs - Countertop provider

Legacy Granite and Cabinets Designs

(4.7)
101 reviews

📍 703 Victor St, Austin, TX 78753, USA

📞 +1 512-300-7799

Customer reviews highlight high satisfaction with Legacy Granite's services. Key positive aspects include Antonio's role as a key figure valued for his honesty and expertise, consistently excellent quality of countertops and installation, and professional customer service. Installation is noted for its speed, often completed within days. Materials mentioned commonly include quartz, granite, and quartzite. Pricing is viewed as competitive and fair. The review period appeared to span experiences from late 2020 into early 2021.

🌳 Common Materials

quartz,granite,quartzite

Quality Rating

Excellent

⏱️ Response Time

Reviews indicate prompt initial responses and typically fast installation, completed within days.

📝 Common Complaints

No significant common complaints were mentioned in the reviews.

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently reported that the pricing was competitive and reasonable/affordable.

📋 Care Tips

No information regarding care or maintenance tips was provided in the reviews.

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Austin Granite Direct - Countertop provider

Austin Granite Direct

(4.4)
74 reviews

📍 6600 Burleson Rd A-D, Austin, TX 78744, USA

📞 +1 512-825-5625

Customer reviews for Austin Granite Direct (AGD) predominantly highlight positive experiences with their countertop services. Customers frequently praise the quality of the materials (including quartz, granite, marble, and quartzite), the professional and friendly installation crews, and the responsive customer service. The company is noted for competitive pricing and efficient service, with one review indicating that AGD offered a better price compared to other suppliers. While most feedback is favorable, one review mentions issues with staff attitude and measurement accuracy.

🌳 Common Materials

quartz,granite,marble,quartzite

Quality Rating

Excellent

⏱️ Response Time

Fast and Efficient

📝 Common Complaints

Rudeness from staff,Issues with proper measurement for vein matching

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers noted competitive pricing and value for money, with one reviewer specifically choosing AGD for providing the best price.

📋 Care Tips

A review mentioned that the knife reverse edge finish on granite indicators remains intact when a knife is dragged lightly across the surface after a short wait, suggesting this test can verify the finish.

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Cabinet Depot Austin - Countertop provider

Cabinet Depot Austin

(5)
51 reviews

📍 10609 Metric Blvd #100, Austin, TX 78758, USA

📞 +1 512-956-4770

People say this cabinet store offers a wide variety of cabinets and countertops at unbeatable prices, with many mentioning the knowledgeable and helpful staff who provide excellent customer service. They also highlight the smooth and enjoyable experience, with many praising the staff for their patience, attentiveness, and ability to understand their needs and style preferences.

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U Granites & Cabinets More - Countertop provider

U Granites & Cabinets More

(4.7)
14 reviews

📍 8910 Research Blvd b3, Austin, TX 78757, USA

📞 +1 512-433-6694

Reviews for U Granites and Countertops More highlight generally high-quality products and quality installation services, often provided by Amy or her team, known for being knowledgeable, experienced, and professional. Customer service is frequently praised for being excellent and responsive. The company is noted as a one-stop shop for cabinets, countertops, sinks, and hardware. Several positive reviews compare the quality and pricing favorably to large box stores. However, one review points out issues during the installation, including damage to cabinets and walls, which contradicts the overall positive service experience. Installation response times are mentioned as very quick (within hours), but no explicit warranty details are provided.

🌳 Common Materials

Granite,Quartz,Other types (not specified)

Quality Rating

Excellent

⏱️ Response Time

Within hours (noted specifically: two hours for emergency repair, prompt return during pandemic; generally 'very timely')

📝 Common Complaints

Installation damage (to cabinets, walls)

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Very good value for money, competitive pricing compared to large box stores

📋 Care Tips

None mentioned

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Beyond Cabinet & Stone - Countertop provider

Beyond Cabinet & Stone

(5)
34 reviews

📍 13048 Research Blvd C, Austin, TX 78750, USA

📞 +1 512-590-2627

People say this cabinet store offers stylish, modern cabinets for kitchens, bathrooms, and custom closets, and they praise the quick turnaround time from order to installation. They also highlight the professional, courteous, and responsive team who go above and beyond to accommodate customer needs.

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Victory Countertops Austin - Countertop provider

Victory Countertops Austin

(4.3)
108 reviews

📍 13560 Research Blvd, Austin, TX 78750, USA

📞 +1 512-386-1310

Reviews for Victory Countertops primarily focus on the business, owner named Levi, and his team, highlighting excellent customer service, high-quality fabrication and installation, competitive pricing, and a variety of materials like Cambria and quartz. There is consistent praise for prompt communication, efficient processes, attention to detail, and positive engagement from staff who provide knowledge and guidance. One review singles out a poor experience, but lacks specific details to identify patterns.

🌳 Common Materials

Cambria,quartz,remnant (likely an authentic section of material chosen for cost savings)

Quality Rating

Excellent

⏱️ Response Time

Very responsive and accommodating to customer schedules, with some reviews mentioning faster-than-expected turnaround and installs fitting into specific timelines.

📝 Common Complaints

Insufficient information provided in the reviews to identify common complaints or specific issues, due to one brief negative review lacking detail.

🛡️ Warranties Offered

A mention of a "manufacturer's warranty" is noted.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing, excellent value for money, and cost control options (like using remnants) were frequently mentioned by customers.

📋 Care Tips

Maintenance tips, likely regarding the use of sealants, were provided in connection with Cambria products.

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MSI Austin - Countertop provider

MSI Austin

(4.5)
46 reviews

📍 2300-8 Scarbrough Dr, Austin, TX 78728, USA

📞 +1 737-243-7600

People say this countertop store offers a great selection of quartz, including super jumbo slabs. They highlight the stunning showroom and the helpful, attentive, and polite staff. They also like that the staff take the time to explain products and provide samples.

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GNS Custom Stoneworks LLC - Countertop provider

GNS Custom Stoneworks LLC

(5)
20 reviews

📍 4250 Felter Ln Ste A, Austin, TX 78744, USA

📞 +1 737-300-2166

This set of reviews for a countertop supplier business predominantly highlights positive customer experiences. The business is praised for its professional and efficient service, quality of countertops and installation, and ability to meet customer needs. Materials like granite, quartz, and Silestone are frequently mentioned, with a typical project duration from quote to installation reported as around 2-3 weeks. While no specific pricing concerns or detailed warranty information are consistently provided, the quality of customer service and workmanship is extremely well-regarded. The reviews do not contain any significant complaints.

🌳 Common Materials

Granite,Quartz,Silestone

Quality Rating

Excellent

⏱️ Response Time

Response times for service calls are not explicitly detailed in reviews, though the overall review period from quote to installation (2-3 weeks) is generally viewed positively by customers.

📝 Common Complaints

No common complaints or issues were specifically mentioned in these reviews.

🛡️ Warranties Offered

Warranties or guarantees related to countertops and installation are mentioned positively in several reviews, indicating they are offered, though no specific details (e.g., duration, coverage) are provided across all reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback is given regarding pricing being reasonable or offering value for money.

📋 Care Tips

One review mentioned specific advice related to grinding for a drop-in cooktop, though no generalized or standard care or maintenance tips for countertops are mentioned in the text.

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Austin's Custom Tops - Countertop provider

Austin's Custom Tops

(5)
24 reviews

📍 7700 State Hwy 71 #130, Austin, TX 78735, USA

📞 +1 512-501-5750

Austin's Custom Tops, primarily associated with Kevin for customer interactions, receives generally positive feedback regarding quality, installation, and customer service. Customers report high satisfaction with various countertop materials like granite, quartz, Silestone, and marble, praising the professionalism of the team and the attractive results achieved through tasks such as custom shaping, seamless installation, and matching repairs. The business is noted for quick responses, fair pricing, and customer-friendly service.

🌳 Common Materials

granite,quartz,Silestone,marble

Quality Rating

Excellent

⏱️ Response Time

Typically very fast; Kevin was described as extremely responsive, quickly scheduling consultations and estimates.

📝 Common Complaints

One review mentioned difficulty finding a subcontractor for a smaller repair job requiring specific expertise, indicating a potential niche limitation for minor, unusual tasks.

🛡️ Warranties Offered

A 10-year warranty was explicitly mentioned once in relation to Austin's Custom Tops.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing was described as 'fair' and 'competitive' by some customers, with one noting they worked with the company to obtain a better quote than a competitor offered.

📋 Care Tips

No specific care or maintenance tips were provided by the company in the reviews.

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ATX Stone - Countertop provider

ATX Stone

(5)
57 reviews

📍 5001 Gonzales St, Austin, TX 78702, USA

📞 +1 512-584-3340

People say this countertop store offers high-quality stone benches, quartz countertops, and other stonework. They highlight the fair prices, quick service, and seamless installation process. They also like the responsive communication and punctual staff.

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Toluca Granite - Countertop provider

Toluca Granite

(4.7)
26 reviews

📍 8079 N Lamar Blvd #1, Austin, TX 78753, USA

📞 +1 512-317-6722

Customer reviews consistently highlight Toluca's positive experiences with their countertop supply and installation services. Multiple customers praise aspects such as product quality, responsive customer service (especially from employees like Nancy, Lettie, and Lauren), professional installation teams, competitive pricing, and attractive material options (granite, quartz, marble). The reviews cover various applications including home offices, kitchens, bathrooms, and coffee tables. While only one review mentioned dissatisfaction with the sales/fabrication process despite praising service, the overall sentiment is highly favorable. No specific warranties are mentioned in the reviews but high quality is frequently commented upon.

🌳 Common Materials

granite, quartz, marble

Quality Rating

Excellent

⏱️ Response Time

Good (prompt, responsive as mentioned in multiple reviews)

📝 Common Complaints

Only one review mentioned lack of follow-through/sales effort despite good service.

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers found the pricing to be great, reasonable, competitive, and affordable.

📋 Care Tips

No specific care or maintenance tips for countertops were included in these reviews.

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Latera Architectural Surfaces - Countertop provider

Latera Architectural Surfaces

(5)
21 reviews

📍 Austin, TX 78701, USA

📞 +1 512-745-5849

The reviews consistently praise Latera/Bo/Devin for their expertise in selecting and supplying soapstone countertops, highlighting an exemplary quality of the stone, extensive selection, knowledgeable and helpful staff, excellent customer service, and competitive pricing. There is a strong emphasis on soapstone availability and properties, no customer service complaints are mentioned, and specific care instructions or warranty details are not provided.

🌳 Common Materials

Soapstone,Quartz,Vetrazzo

Quality Rating

Excellent

⏱️ Response Time

Responsive, likely within hours (as praised)

📝 Common Complaints

Unknown (no significant complaints mentioned)

🛡️ Warranties Offered

Unknown (not mentioned in reviews)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, described as good or exceptional value

📋 Care Tips

Unknown (not mentioned in reviews)

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Cabinets, Countertops, Flooring - Countertop provider

Cabinets, Countertops, Flooring

(5)
56 reviews

📍 5800 W Slaughter Ln Suite 300, Austin, TX 78749, USA

📞 +1 512-400-4277

Customer reviews for Cabinets, Countertops & Flooring consistently highlight high levels of satisfaction with their services. Key themes include exceptional customer service, timely and professional communication, skilled installation, and the quality of both materials and the final results. Positive feedback specifically mentions Caleb and Josh team members, describes the process as seamless and easy, and notes the transformation achieved through remodels. While specific material choices are sometimes noted (Cambria quartz, wood floors, luxury vinyl), general praise focuses on the overall service quality. Two reviews mention brief periods of waiting, and one notes a single positive experience with pricing efficiency.

🌳 Common Materials

Cambria quartz,Wood floors,Luxury vinyl tile,Kitchen countertops (implied, materials not always specified in these reviews)

Quality Rating

Excellent

⏱️ Response Time

Within 2 business days (or prompt) based on communications and installation performance, with comments suggesting responsiveness without citing a specific wait time except for brief waiting periods.

📝 Common Complaints

Waiting periods (mentioned in two reviews, unrelated to service or quality),Unspecified snafus (one review mentioning this unrelated to quality, offering positive feedback otherwise)

🛡️ Warranties Offered

Cambria quartz (standard warranty typically offered by the manufacturer/distributor, e.g., 10-year warranty mentioned in context)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Higher or premium pricing, but perceived as value for money due to quality, service, and professional results.

📋 Care Tips

Silicone removal from seams before curing is recommended (twice) for specific material installation.,Oil-based cleaners should be avoided on certain surfaces.,Stains can sometimes be repaired on certain surfaces.

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Graniteworks - Countertop provider

Graniteworks

(4.8)
17 reviews

📍 2011 Rutland Dr, Austin, TX 78758, USA

📞 +1 512-492-8677

Customer reviews reflect predominantly positive experiences with the supplier during both the purchasing and installation process. Reviews highlight professional and courteous staff, high-quality finishes on countertops (particularly granite and quartz), and generally prompt service. Potential customers should expect personalized service, a wide variety of surface materials for both kitchens and bathrooms, and positive customer service interactions. Transportation cost contributions are sometimes noted by customers. There is significant informal praise for the staff and installation team. The reviews cover a range of projects including kitchen countertops, bathroom vanities, and hearth products.

🌳 Common Materials

Granite,Quartz,Marble,Stone

Quality Rating

Unknown

⏱️ Response Time

Response times are not explicitly quantified. However, words like "prompt," "quick," and "timely" are used to describe communication and scheduling estimates.

📝 Common Complaints

One review explicitly states 'unprofessional and incompetent' service, indicating this as the primary type of negative feedback received from clients.

🛡️ Warranties Offered

None of the reviews explicitly mention specific warranty periods or guarantee details for the product or installation.

👥 Customer Service Rating

Excellent (or Good)

💰 Pricing Feedback

Positive feedback on pricing is common. Reviews describe prices as "reasonable," "very reasonable," and imply value for money. One review mentions a cost-saving technique using a jumbo slab.

📋 Care Tips

One review implies that customers "had a concern about" the granite countertops implying potential maintenance needs (likely regarding sealing), although no explicit care instructions were provided in the positive reviews.

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