Travertine Artisans
10208 N FM 620 #3A, Austin, TX 78726, USA
Austin's Custom Tops Reviews
Austin's Custom Tops, primarily associated with Kevin for customer interactions, receives generally positive feedback regarding quality, installation, and customer service. Customers report high satisfaction with various countertop materials like granite, quartz, Silestone, and marble, praising the professionalism of the team and the attractive results achieved through tasks such as custom shaping, seamless installation, and matching repairs. The business is noted for quick responses, fair pricing, and customer-friendly service.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
granite,quartz,Silestone,marble
How is the quality rated?
Excellent
What is the typical response time?
Typically very fast; Kevin was described as extremely responsive, quickly scheduling consultations and estimates.
What are common complaints?
One review mentioned difficulty finding a subcontractor for a smaller repair job requiring specific expertise, indicating a potential niche limitation for minor, unusual tasks.
What warranties are offered?
A 10-year warranty was explicitly mentioned once in relation to Austin's Custom Tops.
How is customer service rated?
Excellent
What about pricing?
Pricing was described as 'fair' and 'competitive' by some customers, with one noting they worked with the company to obtain a better quote than a competitor offered.
Any care tips mentioned?
No specific care or maintenance tips were provided by the company in the reviews.
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