BRZ Granite & Marble

(4.6)
83 reviews

BRZ Granite & Marble Reviews

Positive customer reviews consistently highlight the installation quality, professionalism, and customer service of several associates (Karen, Hilson/Johnathan, Omar, Jonathan), predominantly in relation to quartz and quartzite countertops. Turnaround times appear timely. While most reviews are highly complimentary, a couple mention isolated service issues, including inadequate post-installation support, quoting measurement errors such as incorrect spacing for appliances, obtaining quality at competitive pricing, and recommending the business. No direct complaints like material defects were noted, though care tips for stone products involve sealing.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,quartzite,black granite

How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally achieved in a timely manner (e.g., completion within 1-2 weeks), estimates provided very quickly.

📝What are common complaints?

Inadequate post-installation support shown by representatives.,Estimates of measurement errors, with one named individual disputing the appliance spacing provided.

🛡️What warranties are offered?

Lifetime warranty mentioned for quartz countertops.

👥How is customer service rated?

Excellent (with very limited negative feedback on poor post-installation support).

💰What about pricing?

Competitive pricing coupled with quality and professionalism noted.

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