Austin Tops

(4.6)

36 reviews

Austin Tops Reviews

Customer reviews consistently praise Austin Tops for their professional service, high-quality countertop installations, and competitive pricing. The company is frequently associated with specific customer service representatives, notably Ty, who is lauded for his responsiveness and workmanship. A variety of natural stone materials, particularly granite and quartz, appear in the requests and successful installations mentioned. The installation process is noted for its speed and smooth execution in several accounts, often completed within a short timeframe. While not explicitly detailed, the reviews convey a high degree of customer satisfaction with the overall experience.

Summarized by Grok

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🌳What countertop materials are commonly used?

granite,quartz,stone (general),soapstone

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Reviews frequently mention fast response times (e.g., immediate response, quick response was quick) and quick completion times for installations (e.g., within a week, fast turnaround).

📝What are common complaints?

Few complaints were mentioned or clearly extractable from the provided reviews, except for a reference to a prior negative experience with a different provider.

🛡️What warranties are offered?

No specific warranty or guarantee information was provided in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Feedback indicates competitive pricing, value for money, and recognition of the 'best price' and 'great value' offered.

🔧Any care tips mentioned?

No specific care or maintenance tips for the countertops were explicitly mentioned in the reviews.

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