Austin Granite Direct

(4.4)
74 reviews

Austin Granite Direct Reviews

Customer reviews indicate a generally positive experience with Austin Granite Direct, particularly praising the quality of quartz, granite, and marble countertops, excellent customer service from sales and project managers, and swift installation processes. Pricing is occasionally noted as being competitive or 'best value,' but specific warranty details are not mentioned in most reviews. One outlier complaint highlights issues with customer service, but this feedback is not common. Response times for customer service interactions are noted as quick by some, while installation speed appears consistently fast. No general care tips for countertop maintenance are provided in the reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,granite,marble

How is the quality rated?

Excellent

⏱️What is the typical response time?

Reviews note quick responses for customer service (e.g., sample delivery, sample changes) and consistently fast installation.

📝What are common complaints?

One review from an interior designer cites poor customer service and incorrect measurements (vein matching).

🛡️What warranties are offered?

No specific warranties are discussed explicitly in the majority of reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Austin Granite Direct is frequently cited as providing competitive pricing or the "best value" compared to other suppliers.

🔧Any care tips mentioned?

No general care or maintenance tips for countertops were provided in the reviews.

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