Austin Stone Works

(4.9)
27 reviews

Austin Stone Works Reviews

Austin Stone Works receives predominantly positive customer feedback across various comments, spanning personal remodeling projects and commercial work. The service and installation are frequently praised, with specific mentions of helpful staff knowledgeable in material selection (especially granite), professional behavior, precise measurements, careful cleanup, and competitive pricing. Installation time seems relatively quick. However, a minority of reviews express dissatisfaction, primarily related to pricing concerns and an unfamiliar incident involving a conflict with a contractor where the customer feels a payment was incorrectly handled.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

The customer felt the price was high relative to standard options during a negative experience.,A suspicious payment matter was raised regarding a contractor, handled by Austin Stone Works staff.

🛡️What warranties are offered?

lifetime warranty

👥How is customer service rated?

Excellent

💰What about pricing?

Pricing is consistently described as competitive for the quality of work by both satisfied and dissatisfied customers.

🔧Any care tips mentioned?

General care/maintenance information is included during initial sales interaction when materials are selected and chosen.

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