Cosentino Center Austin

(2.7)
17 reviews

Cosentino Center Austin Reviews

Customer reviews for this countertop supplier business reflect a mixed but predominantly negative experience. Common themes include poor installation quality, staff disengagement or lack of education in some interactions, and unresolved customer service issues. Positives are sometimes noted for warranties, workmanship, service quality, and smooth showroom experiences. Practical details revealed include that showroom visits are required for quotes/appointments, extended lead times are possible (e.g., granite replacement), and upfront selection requirements may be part of their process. Decisions are typically made with staff assistance.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Stone (Cosentino),Quartz/Slate

How is the quality rated?

Poor

⏱️What is the typical response time?

Poor

📝What are common complaints?

Installation quality issues (dropped slab, unfinished workmanship, incomplete jobs, poor matching, silicone/metal missing),Poor customer service and unresolved payment issues

🛡️What warranties are offered?

Strong warranties,Replacements can be unreliable or poor quality

👥How is customer service rated?

Poor

💰What about pricing?

Not mentioned or discussed in detail

🔧Any care tips mentioned?

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