Austin Granite Direct

(4.4)
74 reviews

Austin Granite Direct Reviews

Customer reviews for Austin Granite Direct predominantly highlight positive experiences with the company, particularly praising the quality of their quartz countertops, fair pricing, and efficient, friendly customer service and installation. Most reviews recommend the company due to its speed, expertise, and high-quality finishes. While positive feedback dominates, a couple of reviews mention specific concerns regarding customer service impatience or material matching, although these appear niche.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,granite,quartzite,marble,calcatta gold

How is the quality rated?

Excellent

⏱️What is the typical response time?

Fast and Responsive (General Impression)

📝What are common complaints?

Insufficient customer service attention/drudeness (Niche),Potential issues with matching veins (Niche)

🛡️What warranties are offered?

No specific standard warranties mentioned.,Customer comments imply satisfaction with workmanship, potentially implicit guarantee

👥How is customer service rated?

Excellent

💰What about pricing?

Generally positive, with comments about good value, affordability, and competitive pricing.

🔧Any care tips mentioned?

Knife reverse edge application noted (lowered edge on granite)

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