Austin Granite Direct

(4.4)

74 reviews

Austin Granite Direct Reviews

Austin Granite Direct appears to supply countertops (including granite, marble, quartz, and quartzite) and is generally recommended by customers for its quality products, service, and value. The installation process is noted to be efficient and professional. Reviewers praise aspects like friendly and attentive staff (Blaine, Katy, Joyce mentioned), careful craftsmanship, and competitive pricing. Some positive reviews mention specific details like remnant cutting capability, variety of stones, and responsiveness (prompt sample delivery, quick resolution of issues). However, a minority review expresses dissatisfaction with customer service from some staff members regarding rudeness and vein matching accuracy.

Summarized by Grok

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🌳What countertop materials are commonly used?

granite,marble,quartz,quartzite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Not explicitly detailed, but note strong positive feedback on project efficiency (speed), staff helpfulness, and prompt resolution when needed; multiple references to 'fast' or 'extremely fast' services and 'friendly' 'expertly' trained crews.

📝What are common complaints?

Rudeness or perceived lack of care/courtesy from staff during interactions

🛡️What warranties are offered?

None explicitly mentioned in the reviews.

👥How is customer service rated?

Good

💰What about pricing?

Generally found to be very good value for money or competitively priced, with one reviewer initially concerned but found them competitive, others praising the excellent selection and price.

🔧Any care tips mentioned?

None mentioned in the provided reviews.

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Austin Granite Direct

Austin Granite Direct Reviews

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