Architectural Surfaces - Austin

(4.8)
60 reviews

Architectural Surfaces - Austin Reviews

Customer reviews for Architectural Surfaces highlight positive experiences with materials selection and project collaboration. Potential customers frequently mention the helpful staff (notably Connie), especially those knowledgeable in guiding through choices, positive inventory presentations (climate-controlled warehouse with organized displays), handling of appointments (flexibility for walk-ins), and overall emphasis on showcasing high-quality materials like quartzite. While quality and customer service are generally praised, specific pricing determinations are sometimes delayed, and clarifying warranty details is not explicitly requested in complaints.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartzite,quartz,granite,marble

How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally quick or not an issue; staff noted for prompt communication.

📝What are common complaints?

Uncertainty regarding final pricing before ordering, requested but not thoroughly addressed in reviews.

🛡️What warranties are offered?

No specific details regarding warranties for materials or installation are mentioned.

👥How is customer service rated?

Excellent

💰What about pricing?

Satisfaction with pricing potential exists (frequently not specified); some customers queried price points, contributing to 4-star ratings due to delays in receiving quote information.

🔧Any care tips mentioned?

No specific countertop care or maintenance tips were provided in the reviews.

Other Countertop Providers in Austin

AAA Countertops

AAA Countertops

(4.9)

4216 Felter Ln, Austin, TX 78744, USA

Austin Stone Works

Austin Stone Works

(4.9)

13810 N Interstate Hwy 35, Austin, TX 78728, USA

Toluca Granite

Toluca Granite

(4.7)

8079 N Lamar Blvd #1, Austin, TX 78753, USA