Austin Stone Works

(4.9)

27 reviews

Austin Stone Works Reviews

The reviews for Austin Stone Works are predominantly positive. Customers repeatedly praise the company's craftsmanship, installation quality, knowledgeable team members, and excellent customer service. The company is praised for its clarity, timeliness, professional and courteous staff, and ability to deliver according to expectations. While some reviews mention high costs for certain materials, others highlight competitive pricing. A few negative reviews exist describing poor service and reputational issues following a business acquisition.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,marble (venetian marble specifically mentioned for etching)

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown (reviews typically describe responsiveness but do not quantify average time)

📝What are common complaints?

High cost/price for countertops/materials (noted in the review describing negative experience and in others as a context for positive experiences),Poor scheduling/delay (mentioned in a negative review)

🛡️What warranties are offered?

Unknown (None mentioned explicitly in any review)

👥How is customer service rated?

Excellent

💰What about pricing?

Generally considered good value for money and competitive, although some customers feel the costs are high for certain materials

🔧Any care tips mentioned?

Yes. Reviews include advice regarding the potential for damage from etching (marble) and provide examples (Kim advising away from certain substances after accidental damage)

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Austin Stone Works Reviews

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