
Travertine Artisans
10208 N FM 620 #3A, Austin, TX 78726, USA
Customer reviews for Austin Granite Direct highlight a generally positive experience with their services. Potential customers can expect high-quality countertops (primarily quartz, granite, marble, and calcatta gold ultra), quick response times for service calls (typically 1-2 days), and professional installation. While the majority of reviews praise excellent customer service, a few mention instances of rudeness or errors. Competitively priced options are frequently mentioned, and while some care tips refer to granite sensitivity to knife edges, comprehensive care instructions are not widely discussed. Overall, the business appears reliable, with responsive staff, high-quality product selection, and meticulous installation based on the majority of feedback.
quartz,granite,marble,calcatta gold ultra
Excellent
Typically 1-2 days for service calls or quotes.
Poor treatment/customer service by staff on some occasions,Issues with material degradation over time (scratches, knife damage),Measurement and vein matching errors (noted by designers)
One-year product warranty,Lifetime structural warranty,Guarantees provided by specific team members like Blaine for detailed projects
Excellent
Generally noted as competitive, 'best price', or 'value for money'.
One review mentions knife edges caused a reverse edge nick on granite.

10208 N FM 620 #3A, Austin, TX 78726, USA

2301 Scarbrough Dr #360, Austin, TX 78728, USA

4216 Felter Ln, Austin, TX 78744, USA

13810 N Interstate Hwy 35, Austin, TX 78728, USA

8079 N Lamar Blvd #1, Austin, TX 78753, USA

703 Victor St, Austin, TX 78753, USA