Austin Stone Works

(4.9)

27 reviews

Austin Stone Works Reviews

Reviews for Austin Stone Works consistently highlight positive experiences. Customers praise the high quality of countertops and installation craftsmanship, the professionalism and knowledge of the staff (particularly Kim Hauger and Judi), excellent customer service, clear communication, and competitive pricing. Installation is frequently noted as clean and precise. Most reviews are very positive, though a few mention isolated issues like minor flaws, specific instances of shadiness or disputes, or problems arising from deals made by previous ownership.

Summarized by Grok

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🌳What countertop materials are commonly used?

granite,marble,quartzite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Issues perceived by one customer with personnel/service after a sale (specific negative reference only in context of a situation resolved b),Compensation for an issue with a third party contractor handled by staff,Minor flaw in a specific installation instance

🛡️What warranties are offered?

Product defect warranty/guarantee is implied or likely offered but not explicitly detailed in the majority of reviews,Guarantee on work quality

👥How is customer service rated?

Excellent

💰What about pricing?

Customers consistently report receiving competitive pricing and good value for money compared to other suppliers; one review mentioned assuming a company change might affect pricing or guarantees, but overall sentiment towards price is positive

🔧Any care tips mentioned?

No care or maintenance tips for countertops are mentioned in the provided reviews.

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