Smokey Mountain Tops

(4.7)
71 reviews

Smokey Mountain Tops Reviews

Reviews highlight a positive experience with Smokey Mountain Tops (SMT), acknowledging their expertise and professionalism. Customers generally praise the quality of countertops and installation, providing excellent customer service and quick response to queries and issues. While specific pricing comparisons are infrequent, the tone around countertops suggests customers appreciate the investment. A recurring positive theme involves their range of materials and project management skills for large-scale renovations. One isolated case mentions missing caulk.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,laminate

How is the quality rated?

Excellent

⏱️What is the typical response time?

Fast average response time noted, with prompt handling of follow-up service issues

📝What are common complaints?

Limited feedback on specific issues or Not Applicable as the case may be

🛡️What warranties are offered?

Not applicable; while quality was praised, no common warranty details were explicitly mentioned in multiple reviews

👥How is customer service rated?

Excellent

💰What about pricing?

Generally positive; some customers took a longer-term view (paying a premium), others noted good value or negotiation, one isolatee highlights negotiation capability

🔧Any care tips mentioned?

Limited information provided; one review mentioned caulk maintenance

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