Smokey Mountain Tops

(4.7)
71 reviews
+1 615-331-8786

Smokey Mountain Tops Reviews

Customer reviews for Smokey Mountain Tops consistently highlight positive experiences, praising the quality of countertops (primarily granite and quartz), professional and friendly installation services, knowledgeable staff, and excellent customer service that spans the entire project process from initial consultation to post-installation. Potential customers can expect high-quality materials, efficient project handling, personalized service guided by design expertise, and generally excellent results. SMT is noted for its ability to manage large-scale projects and handle follow-up issues effectively. Limited feedback directly addresses pricing or service response times, suggesting these areas have generally gone unremarked upon in positive contexts but may lack specific comparison details in reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Minor installation-related issues (e.g., sink loosening, missing caulk) were reported, but resolution was typically handled effectively.

🛡️What warranties are offered?

[Specific warranty details are not explicitly mentioned, but SMT is noted to offer warranties on materials and installation. One review mentions negotiating a supplier warranty (OHM) was facilitated by SMT.]

👥How is customer service rated?

Excellent

💰What about pricing?

Generally positive, with SMT noted for securing competitive pricing. One review highlights successful price negotiation. No overt complaints about pricing were mentioned.

🔧Any care tips mentioned?

Implicit mention of proper installation (enough caulk, not missing) is important. Cleaning instructions were not explicitly provided in the reviews.

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