Smokey Mountain Tops

(4.7)
71 reviews
+1 615-331-8786

Smokey Mountain Tops Reviews

Reviews consistently highlight Smokey Mountain Tops for offering high-quality countertops (particularly quartz and granite), with multiple positive mentions of professional, friendly, and knowledgeable installation crews. The company is noted for providing a good selection, responding well to customer requests, and delivering satisfactory results. Potential customers should note that while quality is frequently praised, a few reviews mention follow-up for minor installation issues, such as needing to repair or recaulk seams.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,granite,other

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Good

📝What are common complaints?

Minor installation errors reported (e.g., missing caulk, sink loosening requiring repair).

🛡️What warranties are offered?

The reviews mention that Smokey Mountain Tops offers warranties, but specific details are not provided in the text.

👥How is customer service rated?

Excellent

💰What about pricing?

One review notes the expense associated with a specific granite supplier but does not explicitly complain, suggesting pricing was acknowledged. A separate review mentions negotiation resulting in a potentially competitive price. Overall, the suitability was prioritized over lower pricing.

🔧Any care tips mentioned?

No specific care or maintenance tips were explicitly listed or highly emphasized in the positive reviews, though one mentions the possibility of needing recaulk.

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