Smokey Mountain Tops

(4.7)
71 reviews
+1 615-331-8786

Smokey Mountain Tops Reviews

Customer reviews for Smokey Mountain Tops highlight consistently high praise for the company's overall experience with countertop installations. Positive feedback focuses on the quality of materials (primarily quartz and granite), professional and friendly installation crews, and superior customer service including prompt responses and follow-up. Potential customers are advised that the company is well-regarded for its expertise, product selection, and timely project completion, with specific mentions of warranting issues in some instances. While not significantly emphasized, one review mentions paying a premium price.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Granite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally fast and efficient. Minor issues were addressed very quickly (e.g., one-hour response). No specific average time is provided.

📝What are common complaints?

Minor installation follow-up required (e.g., fixing a loose sink component).,One instance of missing caulk noted after moving in.

🛡️What warranties are offered?

Not explicitly detailed, but references were made to aspects customers felt were covered. One reviewer had a minor warranty-related follow-up (sink component issue).

👥How is customer service rated?

Excellent

💰What about pricing?

Positive feedback on perceived value for money, willingness to pay a premium for quality and the centerpieces that are countertops.

🔧Any care tips mentioned?

None or Not Mentioned

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