Block Tops Custom Countertop Surfaces

(3.8)

60 reviews

Block Tops Custom Countertop Surfaces Reviews

Customer reviews for Block Top include a mix of positive and negative experiences regarding installations and customer interactions. Positive feedback highlights professional workmanship, timely service (when occurring), knowledgeable staff, and high-quality installations for various materials like granite, quartz, and soapstone. Negative feedback focuses on issues such as installation errors, scheduling problems, incomplete jobs, and claims of deceptive practices. Potential customers should consider the variability in service quality, with some experiences being highly positive and others facing significant issues.

Summarized by Grok

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🌳What countertop materials are commonly used?

granite,quartz,soapstone

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Some reviews mention delays and rescheduling due to errors (e.g., measurement mistakes), while others highlight timely scheduling and execution. Overall, response time for service calls is not consistently reported.

📝What are common complaints?

Measurement errors by installers/estimators,Incomplete installation (e.g., not reconnecting appliances after initial fit-out),Lack of job completion, leaving items unfinished,Deceptive practices or false promises by representatives,Poor communication during the process

🛡️What warranties are offered?

No specific details about warranties or guarantees were mentioned in any of the reviews.

👥How is customer service rated?

Mixed

💰What about pricing?

Reviews do not specifically mention pricing or value for money, though several positive comments imply satisfaction without highlighting cost aspects.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops were mentioned in the reviews.

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