L&U GRANITE AND CABINET OUTLET INC

(4)
70 reviews

L&U GRANITE AND CABINET OUTLET INC Reviews

The reviews received for the countertop supplier business reflect diverse customer experiences. Both online and in-store purchases are mentioned, including various materials like granite, quartz, marble, quartzite, bamboo, soapstone, and stainless. Several reviewers commend the company's customer service, product selection, knowledge, and pricing. A few cite good deals and appreciated assistance with loading and pickup. However, a significant number express dissatisfaction with poor and rude customer service, quality issues (especially with granite), measurement errors, return policies, and poor overall customer service at the outlet.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,marble,granite/sohp

How is the quality rated?

Unknown

⏱️What is the typical response time?

Not specifically mentioned in reviews

📝What are common complaints?

Poor and rude customer service (especially the outlet location),Issues with granite quality (disappointment with appearance/difficulty selecting/quality concerns),Incorrect measurements or dimensions,Return process difficulties (restocking fees for corrected items),Poor customer service at the outlet

🛡️What warranties are offered?

Not explicitly mentioned in any review

👥How is customer service rated?

Unknown

💰What about pricing?

Generally positive feedback regarding pricing (best deal, great prices) and payment discounts. Concerns are raised regarding perceived value vs. price (some things are 'cheap') and that higher-quality items might be available elsewhere at similar prices.

🔧Any care tips mentioned?

Not mentioned in any review

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