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Granite Outlet, Inc.

(3.7)
49 reviews

Granite Outlet, Inc. Reviews

Customer reviews for the countertop supplier highlight both significant positive and negative experiences. Potential customers report finding the selection large, prices very reasonable, and installation services performed professionally and efficiently in most cases. However, several reviews detail major frustrations with customer service, including unhelpfulness, poor communication, slow responsiveness, and instances where customers felt misled about materials or quoted prices. Some reviewers also note issues with the measurement or delivery of purchased products.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Quartzite,Quartz,Marble,Prefab Countertop

How is the quality rated?

Good

⏱️What is the typical response time?

Installation can sometimes be done within the same week (based on limited mentions), with no consistent data provided on general service responsiveness.

📝What are common complaints?

Unhelpful or rude customer service staff,Issues with customer service responsiveness/acknowledgment,Discrepancies between quotes and actual pricing or product,Delivery or measurement problems resulting in unexpected dimensions,Lack of knowledge regarding product details or services

🛡️What warranties are offered?

No specific details regarding warranties or guarantees for the countertops or installation are mentioned in the reviews.

👥How is customer service rated?

Fair

💰What about pricing?

Frequently described as 'reasonable', 'great', 'very good', 'lower than expected', 'good value', or 'decent'. Option mentioned to compare quotes.

🔧Any care tips mentioned?

No care or maintenance tips for the countertops are mentioned in the reviews.

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