Stone&Beyond

(4.4)
11 reviews

Stone&Beyond Reviews

Customer reviews for Stone and Beyond mention their countertop installation service and customer service experiences. Potential customers inquired through appointments and expressed interest in the professional service, selection process (handled through a kitchen contractor or directly), and location. One mention relates to color services (custom colors required another location). Reviews overwhelmingly praise the quality of work, installation excellence, professionalism of employees, communication, and overall job finish (multiple reviews mention being very happy, recommending the service, and precise installations). However, one review flags a service issue (poor response in showroom) and one flags a quality defect post-installation (uneven seam, chipped corner despite overcut). Pricing is mentioned only in the context of receiving a higher bid (possibly impacting purchase decisions).

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Issues with the quality of installation (defects like uneven seams, chipping in a separate instance).,Inadequate or lost follow-up during the showroom/service appointment experience (not specific to installation quality).

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Good

💰What about pricing?

One review note: The business was one of the highest bidders. However, no feedback directly discusses overall pricing or value for money beyond this single bid observation.

🔧Any care tips mentioned?

Unknown

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