Granite Outlet, Inc.
3525 52nd Ave, Sacramento, CA 95823, USA
Block Tops Custom Countertop Surfaces Reviews
Customer reviews indicate generally positive experiences with precision, professional installation, and timeliness, particularly highlighting the quality of quartz and granite countertops. The company is praised for excellent customer service, prompt communication, and attention to detail. However, there are also reports of warranty claim difficulties, delays in service follow-up, and minor issues like backtracking during selection. The pricing structure is not explicitly evaluated but services are described as efficient.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
quartz,granite
How is the quality rated?
Excellent
What is the typical response time?
Technicians described as arriving on time or ahead of schedule; average/normative not specified numerically.
What are common complaints?
Issues with warranty claims (not specified duration or resolution difficulty despite purchase),Backtracking or indecision during the selection process
What warranties are offered?
10 year warranty (mentioned in relation to a defective product despite warranty coverage)
How is customer service rated?
Excellent
What about pricing?
No explicit positive or negative feedback about pricing or value for money mentioned in the reviews.
Any care tips mentioned?
Sealing (for certain types) mentioned as important, potentially requiring ongoing maintenance.
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