Block Tops Custom Countertop Surfaces

(3.8)
78 reviews

Block Tops Custom Countertop Surfaces Reviews

Customer reviews for Block Tops focus on positive experiences, with many praising the professional and punctual service, high-quality installations, and overall customer satisfaction. Most reviews highlight the use of quartz or granite-like materials, with satisfaction levels reported as very high, often in the context of home depot or lowe's installations. One complaint arises from a countertop defect that led to a warranty issue, and another involves confusion through third-party selection processes. General feedback emphasizes good communication, fair pricing from some perspectives, and useful maintenance tips.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,granite

How is the quality rated?

Excellent

⏱️What is the typical response time?

Arrival and service generally punctual, with teams arriving on time or early, though no specific average response time is detailed in the reviews.

📝What are common complaints?

Defects or damage occurring after installation, sometimes despite warranties,Confusion or delays from third-party ordering processes

🛡️What warranties are offered?

Warranties are offered and required by the business for approval or claim purposes, covering potential defects or damage issues, though explicit details of warranty terms are not provided in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Feedback includes mention of fair pricing in some contexts, but no direct complaints about value for money are detailed beyond a reference to third-party ordering.

🔧Any care tips mentioned?

Sealing instructions are explained by the installation team,Continued care and maintenance are required to preserve the countertop's appearance and longevity

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