
Granite Outlet, Inc.
3525 52nd Ave, Sacramento, CA 95823, USA
The reviews indicate a range of experiences for Countertop Designs. Several customers laud the company for providing high-quality products, reliable installation, timely service, and knowledgeable customer service, often noting good selection and ease of the ordering process. However, a few reviews express significant concerns about installation quality (including apparent measurement errors and damage), customer service interactions, and the company's pricing.
Based on the reviews, stone surfaces (specifically granite) and solid surfaces are mentioned. Positive reviews refer to "quality" materials (e.g., quartz, solid surface, Corian - though Corian wasn't a direct complaint point).
Good to Excellent
Not explicitly quantified, but positive reviews frequently mention "timely" completion, "quick" service, and "smooth" installation.
Poor installation quality (e.g., fitting issues, damaging materials, hiding cracks), unsatisfactory customer service calls (impatience, inability to provide information), unsafe delivery service behavior, and high pricing.
Specific warranty mentions include a 5-year product warranty and a 1-year workmanship warranty.
Mixed - Positive reviews highlight knowledgeable and helpful staff, while negative reviews and comments within positive reviews mention poor service (impatience, uncertainty).
A few reviews mention the company is "too expensive" or considered expensive, but without direct endorsement or complaint about price versus perceived value beyond the general negativity.
One reviewer specifically advises against using Windex on quartz countertops.

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