Countertop Designs

(4.4)
22 reviews
+1 916-929-4562

Countertop Designs Reviews

The reviews indicate a range of experiences for Countertop Designs. Several customers laud the company for providing high-quality products, reliable installation, timely service, and knowledgeable customer service, often noting good selection and ease of the ordering process. However, a few reviews express significant concerns about installation quality (including apparent measurement errors and damage), customer service interactions, and the company's pricing.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Based on the reviews, stone surfaces (specifically granite) and solid surfaces are mentioned. Positive reviews refer to "quality" materials (e.g., quartz, solid surface, Corian - though Corian wasn't a direct complaint point).

⭐How is the quality rated?

Good to Excellent

⏱️What is the typical response time?

Not explicitly quantified, but positive reviews frequently mention "timely" completion, "quick" service, and "smooth" installation.

📝What are common complaints?

Poor installation quality (e.g., fitting issues, damaging materials, hiding cracks), unsatisfactory customer service calls (impatience, inability to provide information), unsafe delivery service behavior, and high pricing.

🛡️What warranties are offered?

Specific warranty mentions include a 5-year product warranty and a 1-year workmanship warranty.

👥How is customer service rated?

Mixed - Positive reviews highlight knowledgeable and helpful staff, while negative reviews and comments within positive reviews mention poor service (impatience, uncertainty).

💰What about pricing?

A few reviews mention the company is "too expensive" or considered expensive, but without direct endorsement or complaint about price versus perceived value beyond the general negativity.

🔧Any care tips mentioned?

One reviewer specifically advises against using Windex on quartz countertops.

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