Nova Tile and Stone Home Design Center - Sacramento Countertop Store

(4.6)
10 reviews
+1 916-913-6682

Nova Tile and Stone Home Design Center - Sacramento Countertop Store Reviews

Customer reviews for Nova Tile & Stone include both highly positive and negative feedback. Positive comments highlight exceptional service, knowledgeable staff, a wide selection of tile and stone products, and timely handling of needs. Negative feedback specifically mentions significant issues with communication, unfulfilled promises (notably regarding a lost product and its compensation), suggesting variability in service quality and reliability. Materials discussed primarily involve tile and stone, with general praise for quality and professionalism in service and installation. Feedback on pricing is generally positive, observing good value for money, though no explicit warranty discussions are evident.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

tile,stone

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Services were described as timely in a positive context ("All needs were met in a timely manner"); contrasted with a major issue involving a lost product ("My product was lost")

📝What are common complaints?

communication problems,keeping promises,broken promises,product loss

🛡️What warranties are offered?

No warranties or guarantees were specifically mentioned in the feedback provided.

👥How is customer service rated?

Unknown

💰What about pricing?

Feedback suggests good value for money was generally observed for the services, although no explicit praise or mention of pricing was detailed except for value.

🔧Any care tips mentioned?

No care or maintenance tips were mentioned in the reviews.

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