Stokes Granite & Stone, Inc.

(4.8)
52 reviews

Stokes Granite & Stone, Inc. Reviews

Customer reviews for Stokes Granite & Stone highlight many positive aspects including professional installation, responsive customer service, and the quality of materials like quartz and quartzite. Potential customers should note that response times are generally quick and work efficiency is praised, though one instance mentions minor issues. The company prides itself on customer satisfaction and is frequently recommended for kitchen and bathroom countertop projects. However, a few customers have reported care after-installation or response issues, and specific warranty details were not mentioned in the majority of the reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,quartzite,Corian,tile

How is the quality rated?

Excellent

⏱️What is the typical response time?

Typically rapid, with emphasis on quick order processing, professional scheduling, and efficient work completion, including tasks completed within a day.

📝What are common complaints?

Inadequate sealing of stone and failure to remind customers to seal it at install,Lack of follow-up on service orders

🛡️What warranties are offered?

Specific warranty details were not explicitly provided in most reviews; however, mentions were made regarding fabricator discounts available for customers purchasing stone

👥How is customer service rated?

Excellent

💰What about pricing?

Favorable feedback regarding the value offered, including the absence of pricing increases (e.g., contrasted with a competitor's experience), and appreciation for calculated timeliness in service

🔧Any care tips mentioned?

No specific maintenance tips for counter surfaces were provided in the reviews

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