Stone&Beyond

(4.4)

11 reviews

Stone&Beyond Reviews

Customer reviews for Stone and Beyond highlight generally positive experiences regarding the quality of installation and professionalism of staff. Several reviews mention specific materials like granite and quartz, as well as excellent customer service and communication. However, a few reviews also point out instances of installation defects and variability in showroom experience and customer service levels.

Summarized by Grok

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🌳What countertop materials are commonly used?

granite,quartz

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

No data available regarding average response time.

📝What are common complaints?

Installation defects (specifically seams, chipping, and overcutting),Poor knowledge/inexperience of staff in showroom,Difficulty scheduling due to high volume/long wait times

🛡️What warranties are offered?

No information about warranties or guarantees was provided in the reviews.

👥How is customer service rated?

Positive in most reviews, with mentions of 'amazing', 'polite and professional', and 'wonderful communication'. However, some reviews also cite issues with showroom staff knowledge, unprofessional scheduling, and being blown off by knowledgeable staff.

💰What about pricing?

One review notes Stone and Beyond was 'one of the highest bids'. Other reviews focus on the value for money associated with quality, with one suggesting they are 'definitely the BEST way to go', implying good value despite potential higher costs. No explicit mention of specific financial details.

🔧Any care tips mentioned?

No information regarding specific care or maintenance tips for countertops was provided in the reviews.

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