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Block Tops Custom Countertop Surfaces

(3.8)
78 reviews
+1 916-383-4505

Block Tops Custom Countertop Surfaces Reviews

The reviews highlight a generally positive customer experience with the countertop supplier, particularly praising the professionalism of the staff, the quality of the installation, and the clean-up after work. Installers are frequently described as punctual and skilled. However, a few reviews contain isolated complaints, primarily regarding a warranty claim for a cracked quartz countertop. Overall, communication, installation quality, and product quality are frequently lauded.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,marble,quartzite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Service calls and arrival times are frequently mentioned as timely; however, some reviews note challenges in contacting the company after a warranty issue.

📝What are common complaints?

Warranty/repair processes (specifically cracks),Ensuring precise measurements before materials are ordered

🛡️What warranties are offered?

A warranty was mentioned, though it required a separate investigation into determining it was a manufacturing or installation defect leading to a crack; National Marble Institute standards were referenced in one personal context (not directly linked to the company warranty).

👥How is customer service rated?

Excellent

💰What about pricing?

No explicit feedback regarding pricing or value for money is provided in the reviews.

🔧Any care tips mentioned?

One review specifically mentions advice on sealing the countertops and ongoing care, though this is a single instance and not repeated commonly.

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