Granite Outlet, Inc.

(3.7)
49 reviews

Granite Outlet, Inc. Reviews

Customer reviews for this countertop supplier business present a mixed picture. Potential customers report positive experiences with the wide selection of materials (granite, quartz, quartzite, marble), reasonable to great prices, and high-quality installations often completed quickly (same week). Some reviews recommend the store for value-conscious buyers. However, multiple reviews highlight significant frustrations, primarily concerning poor customer service (front desk indifference, long waits, rude staff, lack of helpfulness) across different locations, including one instance of an incorrectly sized product. The quality of the countertops themselves is generally acknowledged as good, but one review mentions a product not meeting expectations despite an attractive price point.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,quartzite,marble

How is the quality rated?

Good

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Customer service issues (indifferent, rude staff, long wait times, lack of helpfulness, nonexistent assistance),Occasional product quality issues/failures (one instance of incorrect slab size, measurements not met despite attractive price)

🛡️What warranties are offered?

Lifetime

👥How is customer service rated?

Mixed

💰What about pricing?

Customers uniformly praise the pricing, finding it reasonable, great, good deals, or less than expected costs.

🔧Any care tips mentioned?

None

Other Countertop Providers in Sacramento

MSI Sacramento

MSI Sacramento

(4.6)

4291 Pell Dr STE A, Sacramento, CA 95838, USA

Stone&Beyond

Stone&Beyond

(4.4)

830 Professor Ln #100, Sacramento, CA 95834, USA