The Installer Group, Inc

(4.9)
19 reviews

The Installer Group, Inc Reviews

Customer reviews for this countertop supplier consistently highlight a high level of satisfaction, with frequent praise for the quality of installations, the professionalism of staff like Rosemary and Rod, and quick response times. Potential customers can expect excellent service, timely completion of projects, and a variety of durable materials such as soapstone, granite, and quartz. While minor concerns like material suitability or other factors are not prominently detailed, the overall experience is presented as positive and rewarding, with multiple reviews strongly recommending the business. Installation and fabrication are noted to be thorough and efficient.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

soapstone,granite,quartz,wood butcher block

How is the quality rated?

Excellent

⏱️What is the typical response time?

Typically prompt, with minimal to no mention of delays, and appointments fulfilled efficiently.

📝What are common complaints?

No significant or recurring complaints are mentioned across reviews; however, one reviewer expresses mild concern about the initial bidding or potential material strip issues (e.g., selling the house after laminate replacement), but no dissatisfaction is attributed to this supplier.

🛡️What warranties are offered?

No specific warranties or guarantees are mentioned or discussed in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Pricing is not specifically commented on, but overall satisfaction with quality and service suggests positive value perceived by customers.

🔧Any care tips mentioned?

One review briefly mentions the process of oiling the countertops after installation but does not provide detailed care or maintenance tips.

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