Granite Outlet, Inc.
3525 52nd Ave, Sacramento, CA 95823, USA
Block Tops Custom Countertop Surfaces Reviews
Customer reviews for Block Tops highlight consistently positive experiences with professional, punctual service and high-quality countertop installations. Potential customers can expect reliable on-time arrivals, courteous staff, and high craftsmanship. Materials mentioned primarily include quartz, but other options are implied. While most feedback is favorable, one report references an issue with product defects and warranty claims. No pricing-related feedback is provided.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Quartz is the most commonly mentioned material; other materials such as quartzite or similar stones may also be offered.
How is the quality rated?
Excellent
What is the typical response time?
The average response time for service calls is prompt, with installation teams typically arriving on time or early and completing projects efficiently.
What are common complaints?
The most frequent complaint references a product defect (such as cracking) and associated difficulties with warranty support and resolution.
What warranties are offered?
Yes, warranties on countertops and installation are available and mentioned in the context of a negative experience with claim processing.
How is customer service rated?
Excellent
What about pricing?
No feedback is provided on pricing or value for money in the reviews.
Any care tips mentioned?
Appropriate sealing for certain materials, such as stone countertops, is a suggested maintenance tip.
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