Kitchen Mart

(4.8)
399 reviews
+1 916-362-7080

Kitchen Mart Reviews

Customer reviews for Kitchen Mart indicate consistently positive feedback regarding the quality of installation, craftsmanship, and customer service, with projects often described as exceeding expectations. Potential customers should be aware that while customer service and project execution are highly praised, there are concerns regarding project timelines and potential delays, especially during busier seasons, as well as some isolated reports about long-term quality issues in older installations. Multiple reviews confirm the company's transparency about lead times and scope of work.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Not explicitly detailed in reviews, but quartz installation was mentioned. Silestone could be inferred from the known company focus.,granite,stone

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Several reviewers noted a potential wait of a few weeks for appointments, longer during spring and summer, though in-process communication was often positive.

📝What are common complaints?

Lack of communication from project managers (e.g., short texts, no responses),Longer than expected project timelines or delays,Issues with craftsmanship or materials in older installations (rot, pan failure reported),Potential scheduling challenges during peak seasons

🛡️What warranties are offered?

Mention of a 9 months lead time for scheduling,References to three (3) and five (5) year warranties for workmanship, materials, and finishes, with some detractors questioning these claims or reporting them being insufficient

👥How is customer service rated?

Excellent

💰What about pricing?

Described as 'reasonable', 'reasonable pricing', 'the absolute best value', compared favorably to competitors like Home Depot ($28k vs $14k+ estimated savings),Lower price point options suggested

🔧Any care tips mentioned?

None specifically detailed in the reviews provided.

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4291 Pell Dr STE A, Sacramento, CA 95838, USA